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Ken Ganley Volkswagen Bedford

(1,263 reviews)
Visit Ken Ganley Volkswagen Bedford
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 9:00am–5:00pm
Sunday Closed Closed
2020 state dealer award
View 6 awards
2020 state dealer award 2017 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (866) 558-4878 (866) 558-4878
Used (888) 482-9615 (888) 482-9615
Service (866) 762-7539 (866) 762-7539

Inventory

See all 287 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since June 2023.
Our goal is to see that you receive both a sales & service experience that exceeds your expectations.

Service center

Phone number (866) 762-7539

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
9:00am–5:00pm
Sunday
Closed

Reviews

(1,263 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Went in thinking it was just another dealership but was

Went in thinking it was just another dealership but was pleasantly surprised to find out otherwise. Everyone was very nice as well as understanding, I told them what i wanted and they got it done!

Went in thinking it was just another dealership but was

Went in thinking it was just another dealership but was pleasantly surprised to find out otherwise. Everyone was very nice as well as understanding, I told them what i wanted and they got it done!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Joe Scott, Joe Walker, and the finance department are

Joe Scott, Joe Walker, and the finance department are superb. This is our fourth purchase here and we get treated like family. We only buy our cars from Ken Ganley Volkswagen.!!! Great customer service, great cars, and great value. We love our new Taos. Thank you!!!

Joe Scott, Joe Walker, and the finance department are

Joe Scott, Joe Walker, and the finance department are superb. This is our fourth purchase here and we get treated like family. We only buy our cars from Ken Ganley Volkswagen.!!! Great customer service, great cars, and great value. We love our new Taos. Thank you!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Adviser George was very Polite, helpful, knowledgeable,

Adviser George was very Polite, helpful, knowledgeable, well conversation, attentive, patient, understanding, helpful, answered all questions clearly

Adviser George was very Polite, helpful, knowledgeable,

Adviser George was very Polite, helpful, knowledgeable, well conversation, attentive, patient, understanding, helpful, answered all questions clearly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Alla, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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Very courteous great timing serviced my car in a great

Very courteous great timing serviced my car in a great timely fashion, I was very placed.my Representative was the best 💯%

Very courteous great timing serviced my car in a great

Very courteous great timing serviced my car in a great timely fashion, I was very placed.my Representative was the best 💯%

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Carol, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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Was welcome by employees soon you walk in the door.

Was welcome by employees soon you walk in the door. The dealer Howard was a very pleasant person.He made sure l got what car l wanted and what features I need it.

Was welcome by employees soon you walk in the door.

Was welcome by employees soon you walk in the door. The dealer Howard was a very pleasant person.He made sure l got what car l wanted and what features I need it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Sandra, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Volkswagen Bedford. We are always more than happy to assist you if anything else comes up. Take care!

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If you are looking for professionalism, competence, and

If you are looking for professionalism, competence, and courtesy, don’t go anywhere else except Ganly VW. I worked with Chad who explained every process thoroughly and showed patience when I needed clarification or needed something repeated. Kudos to Chad! From a very satisfied customer, Cheryl Harris

If you are looking for professionalism, competence, and

If you are looking for professionalism, competence, and courtesy, don’t go anywhere else except Ganly VW. I worked with Chad who explained every process thoroughly and showed patience when I needed clarification or needed something repeated. Kudos to Chad! From a very satisfied customer, Cheryl Harris

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Charris, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Volkswagen Bedford! We are always more than happy to assist you if anything else comes up. Take care!

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Noah provided excellent service and communicated all the

Noah provided excellent service and communicated all the items and costs in the maintenance clearly.

Noah provided excellent service and communicated all the

Noah provided excellent service and communicated all the items and costs in the maintenance clearly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

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Howard was excellent in making sure that I was taken care

Howard was excellent in making sure that I was taken care of while my car was in servicing. He really cares about his clients in making sure they are satisfied and made a priority.

Howard was excellent in making sure that I was taken care

Howard was excellent in making sure that I was taken care of while my car was in servicing. He really cares about his clients in making sure they are satisfied and made a priority.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

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George and his staff at Ken Ganley Volkswagen in Bedford

George and his staff at Ken Ganley Volkswagen in Bedford were great! 1st class service, great genuine honest people. Will continue to bring my VW to them!

George and his staff at Ken Ganley Volkswagen in Bedford

George and his staff at Ken Ganley Volkswagen in Bedford were great! 1st class service, great genuine honest people. Will continue to bring my VW to them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Joe, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Volkswagen Bedford! Please let us know if there is anything else we can do for you; we are more than happy to help!

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The dealership was very helpful in tending to my needs

The dealership was very helpful in tending to my needs and creating a comfortable environment for purchasing a vehicle.

The dealership was very helpful in tending to my needs

The dealership was very helpful in tending to my needs and creating a comfortable environment for purchasing a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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