Reviews
As always Ken Ganley VW Bedford does it again, spoke with
As always Ken Ganley VW Bedford does it again, spoke with Joe Walker over the phone to let him know we were in need of a reliable vehicle for my college son and he nailed it! This is our 5th car that we have bought for our family from VW Bedford and with the amazing help from Joe my son is very very happy with his clean, reliable car! Great customer service, great communication, and just an overall a great guy! First two cars were sold under Greg Love (RIP) then the other two under Tej and now we have Joe! I love Ken Ganley VW Bedford! Thanks again Joe you’re awesome 💯💯
As always Ken Ganley VW Bedford does it again, spoke with
As always Ken Ganley VW Bedford does it again, spoke with Joe Walker over the phone to let him know we were in need of a reliable vehicle for my college son and he nailed it! This is our 5th car that we have bought for our family from VW Bedford and with the amazing help from Joe my son is very very happy with his clean, reliable car! Great customer service, great communication, and just an overall a great guy! First two cars were sold under Greg Love (RIP) then the other two under Tej and now we have Joe! I love Ken Ganley VW Bedford! Thanks again Joe you’re awesome 💯💯
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
No comment to Make not completely happy with repairs.
No comment to Make not completely happy with repairs. Car had been getting serviced for 3 months. When I got it back there was other issues with vehicle.
No comment to Make not completely happy with repairs.
No comment to Make not completely happy with repairs. Car had been getting serviced for 3 months. When I got it back there was other issues with vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Gene, thank you for your feedback. We are sorry that your experience at Ken Ganley Volkswagen Bedford did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.
They were very courteous and patient and answered all my
They were very courteous and patient and answered all my questions The facility was very clean and neat. I would recommend this place to my friends.
They were very courteous and patient and answered all my
They were very courteous and patient and answered all my questions The facility was very clean and neat. I would recommend this place to my friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Made the process very easy.
Made the process very easy. Cut and dry. This is the second vehicle we have purchased from them. Will go back again. We needed to replace a vehicle that was in an accident and they made process super easy.
Made the process very easy.
Made the process very easy. Cut and dry. This is the second vehicle we have purchased from them. Will go back again. We needed to replace a vehicle that was in an accident and they made process super easy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Amanda, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Excellent experience.
Excellent experience. The people are working extremely fast to get you the paperwork signed and the car so you can be on your way. The place is clean and inviting.
Excellent experience.
Excellent experience. The people are working extremely fast to get you the paperwork signed and the car so you can be on your way. The place is clean and inviting.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Luciana, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
The whole customer service team is very nice and
The whole customer service team is very nice and professional! The waiting area is very clean and the coffee and snacks are good ? The sales department is also good
The whole customer service team is very nice and
The whole customer service team is very nice and professional! The waiting area is very clean and the coffee and snacks are good ? The sales department is also good
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Alma, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Volkswagen Bedford! Please don't hesitate to reach out if there's anything additional we can do for you.
Had a recall on my vehicle and the customer service was
Had a recall on my vehicle and the customer service was great. They got me in and out in no time. I definitely would recommend this dealer.
Had a recall on my vehicle and the customer service was
Had a recall on my vehicle and the customer service was great. They got me in and out in no time. I definitely would recommend this dealer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Romel, thank you for sharing your positive experience! Thanks again for the recommendation, and have an amazing day!
Awesome staff.
Awesome staff. The Service Manager Sam is the best!!! I wouldn't trust another dealer with my vehicle.
Awesome staff.
Awesome staff. The Service Manager Sam is the best!!! I wouldn't trust another dealer with my vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Volkswagen Bedford. We can't wait to see you again, have a great day.
Stopped in to have my oil topped off.
Stopped in to have my oil topped off. Service is always on top of things and thorough. Great experience as always. I would recommend this dealership.
Stopped in to have my oil topped off.
Stopped in to have my oil topped off. Service is always on top of things and thorough. Great experience as always. I would recommend this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Kristina, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
The van was towed.
The van was towed. I was disappointed that a tire was not available till the end of the following day. But once the tire was in hand, the remounting was quick.
The van was towed.
The van was towed. I was disappointed that a tire was not available till the end of the following day. But once the tire was in hand, the remounting was quick.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Bob! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!