Read reviews that mention:
We purchased a 2014 Ram 2500 on 1/27 from Shawn Conway and our experience was nothing short of outstanding. Shawn was very up front and knowledgable about... the vehicle and the entire transaction was short and painless to say the least. We got the exact vehicle we wanted and couldn't be happier. We chose Shawn to represent us because of all the positive reviews he had received from previous sales transactions. Texas Motorcars has a great inventory of diesel trucks and cars and their reputation among dealerships in Dallas is second to none. Please check with Shawn and Texas Motorcars the next time you are in the market for a high end truck or car. You will not be disappointed...
I purchased a 2015 Yukon Denali XL from the dealership. I have procrastinated for 2 years about buying this truck. I went to another dealership first... that ended up not having the truck that I was looking for. So we ended up at Texas Motorcars. It's a nice dealership. I chose this truck in less than 10 minutes without really looking over the vehicle. Which I ended up regretting in the end. I signed the contract in less than 45 minutes and I was gone. I was already pre-approved with my credit union. After I got home and really looked over the vehicle I noticed that the tint on one of the windows was scratched and damaged. The defroster on the rear hatch was detached. One of the TVs in the did not work. There were three headsets and none of them worked. The vehicle was not clean. There is red juice and markings all over the back seat. The oil change is also due. I don't really feel like they looked over the vehicle very well before I purchased it. I do blame myself because neither did I. Rene did fix the TV, the defroster and replace two headsets. The other issues with the truck I will have to get fixed. It did take about a week and a half to fix and I was given a loaner vehicle which I appreciate. I think Rene is a nice but this dealership is a little questionable. Thank you for repairing some of the items but after making a $35,000 purchase I expected just a little bit more.
I apologize that you are not completely satisfied. We try to catch any issues before delivery. When you called back and mentioned that there were issu...es I automatically and without hesitation told you we would take care of them. Most dealerships would of said that you purchased the car "As Is." I asked you about the tint and you told me not to worry about it. The main concern was the main dvd player was not working and the rear defrost. The rear defrost was taken care of and we had to order the dvd. As advised the manufacture sent us the wrong color dvd so we had to reorder the correct one. That is why it took longer than expected. Once installed everything was addressed and working correctly along with new headsets. Texas Motorcars prides itself in customer satisfaction and can address mistakes made by Texas Motorcars. I can not correct mistakes made by others that delay us in addressing your needs. Rene
I drove from Houston just to deal with these guys cuz basically we cut the deal over the phone and everything that they said they would do they did. There... was none of this crap that sorry I forgot I remember now they just did it
went in at 6 left at 7told them to run my credit and shoot me numbers in the morning g. I told them I wanted the truck I test drove. they called at noon... the next day and said they sold the truck at 1030 that morning. would never recommend
I purchased a 2013 Ford Explorer on 4-23 and the experience was great. They had 3 different vehicles at a great deal for me to choose from. This was a... very easy and stress free experience.
Having a repair issues and no one will answer me the warranty they sold me doesn't cover it a/c unit need 1800.00 of repairs. They charge the a/c unite... before i brought it to cover up the real instead of fixing the real problem. Buyer beware.
I'm sorry for your bad experience this time. We have since changed management and would like to have you back for another chance. We strive to make al...l our customers happy.
Tracy was amazing to work with. Very pleasant and fun person. We were amazed at this purchase . We highly recommend Tracy and this dealership. Love our... 350 King Ranch. Thanks Tracy.
Working with Shawn Conway was great. The transaction went very smoothly and when I arrived from out of state everything was exactly how he said it would... be. Excellent experience overall!
Tracy, is an outstanding salesman in which he provide the best no hassle customer service and professionalism that I have ever experienced. I most certainly... have gained a friend in Tracy. Thanks for getting me into the truck that I wanted.
My husband and I were looking for a truck to buy on a Saturday. We fell in love with a 2011 Chevy Silverado. Tracy a very nice, respectful and very professional... sales man help us and we got our paper work done in one day. I did my application online and was processed by phone. All I had to do is come in and sign our paper work. I give it a 10 star. EXCELLENT SERVICE!!!