Reviews

Average Ratings

4.7
155 lifetime reviews.
  • My new Jeep Compass

    Yuri Reyes my salesperson made the whole experience so easy . She was informed, she was pleasant, helpful and most importantly she paid attention ...

    Dealer Response

    Hello, Thank you for your review, and CONGRATULATIONS on your new Jeep Compass. Warm regards, Your friends at Bill Volz Westchester


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    Yuri Reyes my salesperson made the whole experience so easy . She was informed, she was pleasant, helpful and most importantly she paid attention to what it was I was looking for in a car. She really works at you being happy with your purchase. And makes herself available after the purchase for any questions. Great experience all around.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello, Thank you for your review, and CONGRATULATIONS on your new Jeep Compass. Warm regards, Your friends at Bill Volz Westchester


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  • Warranty Refund Black Hole

    The purchase of my car 4 1/2 years ago was a good experience. I purchased a warranty and was told that it would be refunded if it wasn't used. I...

    Dealer Response

    Chris, thank you for taking the time to provide feedback. I am sorry you are going through this experience. We would like to contact you, so that ...


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    The purchase of my car 4 1/2 years ago was a good experience. I purchased a warranty and was told that it would be refunded if it wasn't used. I contacted Brian in Finance this past January to apply for the refund and its been all downhill from there. Getting phone calls or emails returned is as rare as Haley's Comet. Escalations don't help either. As one point I was told that I contacted them too late even though first contact was within the 30 days of expiration of the warranty. Hoping that this post gets someone's attention and returned call. Would like to get ,800 back.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Chris, thank you for taking the time to provide feedback. I am sorry you are going through this experience. We would like to contact you, so that we may resolve this situation as quickly as we can with the best solution for all. Please contact me at 914-739-3000. Thank you, Joe Verde- Service Manager


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  • DomCor

    If you are in the market for a new or used jeep, look no further than bill volz Westchester. Friendly sales staff. Fair and reasonable negotiati...

    Dealer Response

    Thank you for the great review and the kind words! Your loyalty is tremendously appreciated, and we look forward to taking care of you in the future!


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    If you are in the market for a new or used jeep, look no further than bill volz Westchester. Friendly sales staff. Fair and reasonable negotiations on pricing. Just purchased my fourth vehicle from this dealership. No reason to shop anywhere else

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the great review and the kind words! Your loyalty is tremendously appreciated, and we look forward to taking care of you in the future!


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  • Buying second Vehicle from Bill Voltz westchester

    This is the second Jeep I have bought from Bill Voltz of Westchester NY. My experience was excellent in all aspects.The Sales Rep.Brian Cunningham...

    Dealer Response

    Thanks for the great review!


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    This is the second Jeep I have bought from Bill Voltz of Westchester NY. My experience was excellent in all aspects.The Sales Rep.Brian Cunningham was fantastic.The Finance person,Also named Brian was so helpful and really worked hard to secure the best deal.The entire Staff is so pleasant to deal with. Our Sales Rep.Brian Made the process painless.Everything was honest and fair. We were able to get what we wanted at a very fair price.Their service department is second to none.After looking online for deals,I decided I didn't have to go any place else.Thank You Everyone at Bill Voltz for making this a Very nice experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for the great review!


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  • honest friendly professional and clean

    I was so pleased when I leased a charger from Bill bills that I had my daughter go down and look at a Chrysler 200 it was like family the way they...

    Dealer Response

    Thanks for the 5-star review! We always try to be accommodating and provide you with the best customer service possible. Please come back and see ...


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    I was so pleased when I leased a charger from Bill bills that I had my daughter go down and look at a Chrysler 200 it was like family the way they make you feel so accommodating not Feeling any pressure but made it that my daughter could purchase a car within her budget I highly recommend them

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for the 5-star review! We always try to be accommodating and provide you with the best customer service possible. Please come back and see us again soon!


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  • Jeep Wrangler I

    My salesperson, Brian, was honest and helpful. No pressure, no haggling. Fair price. All questions answered and accessories delivered as promis...

    Dealer Response

    Mike, thank you for the 5-star review! I will be pleased to let Brian know of your kind words.


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    My salesperson, Brian, was honest and helpful. No pressure, no haggling. Fair price. All questions answered and accessories delivered as promised. Good overall experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Mike, thank you for the 5-star review! I will be pleased to let Brian know of your kind words.


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  • Best Dealership

    I can't speak highly enough of Bill Volz Westchester. This was the best experience we've had with purchasing a vehicle. The salesman Bob was patie...

    Dealer Response

    Thank you for the five stars, Nadia! We're so thrilled that you had such a positive experience, and I know Bob will appreciate your praise. We hop...


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    I can't speak highly enough of Bill Volz Westchester. This was the best experience we've had with purchasing a vehicle. The salesman Bob was patient, helpful and friendly. He cared about what we wanted for a vehicle and made it happen. Best dealership in Westchester!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the five stars, Nadia! We're so thrilled that you had such a positive experience, and I know Bob will appreciate your praise. We hope to see you again!


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  • Bad car buying experience

    Was suppose to pick up my Jeep Friday morning could not because of issues with truck. Truck was suppose to be certified preowned. Oil said 45% per...


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    Was suppose to pick up my Jeep Friday morning could not because of issues with truck. Truck was suppose to be certified preowned. Oil said 45% percent when truck driven 1000 miles. Rim was damaged when their was no damage when taken on test ride. Key fob showed low battery and was given to me that way. After telling salesmen to take care of it . I would think when the truck is being certified that no messages should be on your dash display showing your key fob battery low. Asked sales men if the jeep had another key when I took it for test ride he said yes. So six days later I still do no have a second key for my jeep. Also my tire was loosing air took them all day to find a nail after I had to explain to them that the tire sensors are wrong they are not indicating the right tire. Picked up my truck on Friday it is now Tuesday still not happy with purchase and still waiting on my key fob and the rest of my answers.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Renegade

    I was very comfortable with the staff at Bill Volz Dodge. No one made me feel pressured into a sale or were pushy in any way. A special thanks to...


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    I was very comfortable with the staff at Bill Volz Dodge. No one made me feel pressured into a sale or were pushy in any way. A special thanks to salesman Bob Walsh & business manager Brian Nugent, both professional and helpful with my decision to lease my new Jeep Renegade.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Experience

    When the lease on my 2014 Jeep Cherokee came to an end, for me the decision to lease a new car at Bill Volz Westchester was a no brainer. My prev...


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    When the lease on my 2014 Jeep Cherokee came to an end, for me the decision to lease a new car at Bill Volz Westchester was a no brainer. My previous experience had been exceptional. From the sales team to service department. This time my car buying experience was perfection. John Downey my salesman was patient and accommodating. His professionalism and knowledge were key to my satisfaction. John made sure that I put in the vehicle that best suited my needs. He made sure I was given the best deal. The 2017 Jeep Cherokee was a perfect fit for me. I also have to heap praise on Brian Nugent (Finance). Highly professional and informative. Thanks for everything guys.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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