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Salesman was professional and on point. Sales manager was rude, insulting, and condescending throughout the negotiation process. Individual chased away... a cash buyer on a very nice vehicle. He will continue to do the same to others. Run, don’t walk away from this Baxter dealership. He actually had the audacity to say, “ Well go back to Woodhouse if you like them so much.” Guess what, I will. I’ll give my hard earned money to a dealer that actually cares about its clients.
I was on a tight schedule and my salesperson, Michael Williams, really made it happen for me. He was very knowledgeable of the various products. Once I... told him what I was looking for, he recommended the perfect vehicle and lead me thru the process in record time! Very happy with my 2018 Compass and the service - from Michael to finance.
Az2ne, thank you for your kind review; we are happy to pass along your comments to the team here at Baxter Chrysler Dodge Jeep Ram West Dodge! Please ...let us know if there is anything else we can do for you; we are more than happy to help! -Samantha Larison
I recently purchased a 2016 Charger RT from Baxter. This is my fourth purchase here. I relocated to the Dallas area and didn't hesitate for a moment to... make the trip to pick up my car. My salesman was Cedric Anderson, who was outstanding throughout the process. Great dealership and people.
I had been watching prices on a new vehicle and was listed at the same price for a while. End of month came around and they price on the site was now $4000... lower so I went in to check it out. Was told that the website was wrong about pricing and it was actually $4000 more than the price had been all along. Wasted my whole night on an $8000 bait and switch in which the website "error" just happens to show a lower price at the end of the month. BTW, the site is still wrong.
Great Service! Would highly recommend this dealership. Credit or no credit they will help you. I will be coming back again. New cars with great deals
Thank you so much for your positive comments about Baxter Chrysler Dodge Jeep Ram West Dodge! -Samantha Larison
Enrique and his manager Alex Kukoly were amazing they got me into a new vehicle within two hours of being there. They were both amazing and really cared... about my time. I wasn't sure about Baxter but after this experience will definitely come back
Enrique made my buying process so easy. I came in for a vehicle and within two hours I had gotten in and out. Thanks to him and his manager Alex Kukoly
I have bought several cars from different dealerships and Baxter is by far my favorite. I will definitely continue to purchase from them going forward.... I dealt with Nathan E. and he was very easy to work with. Everyone from Mary at the front desk to Stacey in finance were laid back and made my buying experience easy. Love my new jeep and look forward to future business with this dealership.
Mattb, thank you for your kind review; we are happy to pass along your comments to the team here at Baxter Chrysler Dodge Jeep Ram West Dodge! We are ...always more than happy to assist you if anything else comes up. Take care! -Samantha Larison
truck is nice , good deal , Jake was very helpful, will do business with them again and tell others to do so also, Baxter Chrysler is A+
Thank you again for taking the time to let us know how we did. We hope you have a great day! -Samantha Larison
Bought a 2016 Dodge Ram last year and have had to take it back 3-4 for ny powder coated rims and tool box leaking plus paint scratches. The experience... the first few times was good however the last few times I pretty much got the run around and called a liar. When I would bring it to them it would always be clean and was told they would clean it up after they did what they needed to do but that wasn’t always the case. One time I called to see if it was ready and was told yes but when I got there first thing they didn’t know where the truck was parked, (It should of been parked in the Garage area clean where they told me it would be but it was outside) they had to literally press the panic button whil they were looking for it and when they found it and brought it into the garage it was a mess not cleaned