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Reviews

Average Ratings

4.7
524 lifetime reviews. Includes reviews of BMW of Chattanooga from DealerRater.com
  • Awesome Personalized Service

    BMW of Chattanooga is an incredible place to lease or purchase the finest automobile on the planet. I just enjoyed driving off in my new 2012 535i...

    Dealer Response

    Three Putt, Thank you for your great review and your business. We are so glad Nik was able to help you find your 535i.


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    BMW of Chattanooga is an incredible place to lease or purchase the finest automobile on the planet. I just enjoyed driving off in my new 2012 535i and Nik Stanke is absolutely the best consultant I've ever encountered in 15+ automobile purchases over the last 38 years! He has all the virtues...no pressure, loads of knowledgeable, great listening skills and plenty of patience for pests like me. After hours of his wise counsel I now understand that leasing is the best option for me. Not only do I have a great new ride but I have a dependable new friend as well...even though he is a loyal Dawg from Georgia! Contact Nik today. He will make it easy for you, too!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Three Putt, Thank you for your great review and your business. We are so glad Nik was able to help you find your 535i.


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  • Great Sales Person

    Tate was extremely knowledgeable and helpful. My wife loves the X-1. Thank you!


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    Tate was extremely knowledgeable and helpful. My wife loves the X-1. Thank you!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great car buying experience
    December 29, 2016

    Cody Bowman was our salesman and he was excellent in follow up issues and maintaining communication throughout the process. I will not hesitate to...


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    Cody Bowman was our salesman and he was excellent in follow up issues and maintaining communication throughout the process. I will not hesitate to look at future purchases from this dealership.

    Does recommend this dealer

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  • Great experience
    December 24, 2016

    Sergio was very professional and patience as it took us a while to figure out what combination of cars we want. We have been able to test drive al...


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    Sergio was very professional and patience as it took us a while to figure out what combination of cars we want. We have been able to test drive all models we wanted and had enough time to decide. Excellent customer service

    Does recommend this dealer

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  • Service with Class
    December 23, 2016

    My experience was totally positive. It was very easy to make an appointment by phone. There was no delay when I arived at the service department...


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    My experience was totally positive. It was very easy to make an appointment by phone. There was no delay when I arived at the service department. Everything went like clockwork. Everyone looked and acted very professional. The "public portion" of the service department was immaculate. My service writer Eddie Holcomb welcomed me with a warm greeting and had my paperwork ready when I walked in the door. My car was ready exactly when promised......and was freshly washed!!

    Does recommend this dealer
    Came in for service or repair

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  • DO NOT TAKE YOUR VEHICLE HERE
    November 22, 2016

    The service department has destroyed the interior of my X5. I took it in for a routine safety recall. They had it for 5 months and when I got it b...


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    The service department has destroyed the interior of my X5. I took it in for a routine safety recall. They had it for 5 months and when I got it back the airbag was improperly installed and the interior had several scratches and cracked pieces that were not like that when I took it in.

    Does not recommend this dealer
    Came in for service or repair

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  • Aaron Gentry BMW Genius with patience and knowledge
    November 13, 2016

    Aaron Gentry was very knowledgeable and patient in explaining the operational features of my new BMW X3. He did not put me in mental overload and...


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    Aaron Gentry was very knowledgeable and patient in explaining the operational features of my new BMW X3. He did not put me in mental overload and I was able to start my car, set my navigation, and leave the dealership with my car safely in tow. I look forward to having a follow-up session with Aaron to get more information about how to be the best possible driver with my new vehicle. One reason I choose the BMW X3 over other automobiles was that I felt that the built-in BMW technology would make me a better and safer driver on the road.

    Does recommend this dealer

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  • byers beware!! finance manager lied about warranty
    October 13, 2016

    Never!! ever!! buy a extended warranty from these people!! they lie!! even though the contract states very clearly what the in-service date is!! ...

    BMW of Chattanooga

    Hi Beth, We are so sorry that you have had a negative car-buying experience with us. We strive to make each of our customers¿¿¿ experiences excell...


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    Never!! ever!! buy a extended warranty from these people!! they lie!! even though the contract states very clearly what the in-service date is!! they will do nothing about the warranty, and tell you it does not apply!! the warranty's are worthless!!! they wont tell you that if you buy a extended warranty on a used car that it will go by the date the car was bought before you!! even though you have no clue when the car was bought or what date that would be, because you think based off of the in service date that they placed in the Box is the date that the warranty will start. .NOPE!!! they will lie and say oh that's not correct!!

    Does not recommend this dealer
    BMW of Chattanooga

    Hi Beth, We are so sorry that you have had a negative car-buying experience with us. We strive to make each of our customers¿¿¿ experiences excellent. We would love the opportunity to talk to you personally about your situation. Please call Otis Coles, our General Manager, at 423.894.5660 and we can better assist you.


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  • 128i Convertible
    September 3, 2016

    Perfect car! Fair price! Outstanding loan rates. Great buying experience! Same model BMW was $1500 higher CarMax! I highly recommend BMW of Chat...


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    Perfect car! Fair price! Outstanding loan rates. Great buying experience! Same model BMW was $1500 higher CarMax! I highly recommend BMW of Chattanooga!!!!!! Will buy from this dealership again!

    Does recommend this dealer

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  • 1 st Time

    Great experience. Sales Client was very informative and helpful. She is very professional and friendly, and would do business with Christine Dum...


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    Great experience. Sales Client was very informative and helpful. She is very professional and friendly, and would do business with Christine Dumas and BMW of Chattanooga again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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