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I leased a 2015 BMW from Bmw of Chattanooga that was a nightmare. It started with a broken seat belt to my sensors on the front of the car were not connected.... Rob Dale promised to have all these issues fixed. After two and a half years of driving this car I finally got the seat belt fixed. My lease was three year lease. When I went to return the car they tried to charge me for damages up to $2500. If I leased a new one that would be waived! No Thank you! If i can help anyone from going through what I went through I would! Please stay away from this dealership! They are not honest and the State of Tennessee is now investigating them. Please don’t let them do this to you!
This is our third purchase from the Chattanoga dealership. We have purchased in Alabama, but this dealership has given us the most satisfaction with overall... care.
We appreciate your positive review about your recent experience with us! We hope to see you soon!
BMW of Chattanooga is an incredible place to lease or purchase the finest automobile on the planet. I just enjoyed driving off in my new 2012 535i and... Nik Stanke is absolutely the best consultant I've ever encountered in 15+ automobile purchases over the last 38 years! He has all the virtues...no pressure, loads of knowledgeable, great listening skills and plenty of patience for pests like me. After hours of his wise counsel I now understand that leasing is the best option for me. Not only do I have a great new ride but I have a dependable new friend as well...even though he is a loyal Dawg from Georgia! Contact Nik today. He will make it easy for you, too!
Three Putt, Thank you for your great review and your business. We are so glad Nik was able to help you find your 535i.
My experience with BWM of Chattanooga was the easiest and most comfortable i’ve ever had buying a car. My salesperson, Phil Hill, and the finance... officer were exceptional. I highly recommend BMW of Chattanooga.
Alice Brandon, thank you for your kind words and this wonderful review! Thank you so much again for your feedback! We hope you have a great day!
Long time customer having seen this dealership go through multiple changes, too many, but they have finally reached the summit. Listen up Chattanooga—Kevin... Frazier (the best BMW service manager the dealership has ever had) is back!! Kevin’s return signals BMW, once again, recognizes talent and a desire to turn the abysmal service area around. Kevin has assembled a seasoned, efficient, friendly service team all strictly focused on serving the customer and meeting their needs. Eric, Wes and the rest of Kevin’s team thoroughly understand process and work it flawlessly. Arron is always available to answer queries about the car functionality. His expertise is indispensable. I did not return to this dealership after Kevin left, but with him again managing the service area, it will be a joy to return for all service required. Clean restrooms and comfortable waiting area. A truly pleasurable business environment that values customers.
Dr. Nancy, we're glad you had such a wonderful experience with us! Our team strives to deliver an excellent experience, and are glad you found th...is to be the case during your visit. If you have further needs or questions, please reach out!
Very well done buying experience! Thorough wih attention to detail. Very professional.
Hi Raymond Horn, thank you for taking the time to leave a review for us at BMW of Chattanooga. We're happy we could meet your expectations! We lo...ok forward to your next visit! Take care!
My family had researched a used 2015 Honda Civic LX in inventory online prior to us visiting the BMW dealer. When we arrived early for our appointment,... the sales staff could not initially assist us as they were swamped with customers. Fortunately the dealer staff noticed this and rectified the situation. The test drive went well (all three of us were allowed to drive the car) and all of our questions were answered. Cudos to our salesman (Jonathan Allers) as he was courteous and conducted the sales negotiation promptly and honestly. Jonathan looked us straight in the eye when talking to us and took the time to make us comfortable. Within two iterations a deal was struck and we were off to the finance office to close the sale. Again, prompt and honest staff (Parnell Pitts) processed the paperwork and we were soon on our way home with our new car. Overall, a fruitful, pleasant 4 star experience.
Clifton Hyman, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Chattanooga. If you ever need anyt...hing else from us, please feel free to give us a call or stop by. Have an awesome day!
Mr. Gary Ridge went above and beyond to make the buying experience a pleasure. He made certain that the car and paperwork were ready when I arrived and... he attended to every detail. Even thoroughly cleaning the windows to be certain there was no adhesive residue! Always a pleasure - Thank You!!!
Wade Brickhouse, we're glad you had such a wonderful experience with us! We hope to see you soon!
I highly recommend BMW of Chattanooga. I have never had such an easy yet professional car buying experience. Our sales person Andy, was excellent!! He... was truly interested in filling my need for a car and not trying to push a sale. Thank you Andy and staff, I am more than pleased with my purchase.
Scott Leduc, we're happy you found our staff to be so supportive during your experience here at BMW of Chattanooga. If you ever need anything els...e from us, please feel free to give us a call or stop by. We hope to see you soon!
I was having major problem of some sort with my 2013 528xi that the dealer could not find / fix. They gave me a great trade-in offer and great price... on a 2018 220xi - which really seems to have been a solid deal for me all around.
Hi James, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes ...up. Take care!