Reviews

Average Ratings

4.4
570 lifetime reviews. Includes reviews of BMW of Chattanooga from DealerRater.com
  • Awesome Personalized Service

    BMW of Chattanooga is an incredible place to lease or purchase the finest automobile on the planet. I just enjoyed driving off in my new 2012 535i...

    Dealer Response

    Three Putt, Thank you for your great review and your business. We are so glad Nik was able to help you find your 535i.


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    BMW of Chattanooga is an incredible place to lease or purchase the finest automobile on the planet. I just enjoyed driving off in my new 2012 535i and Nik Stanke is absolutely the best consultant I've ever encountered in 15+ automobile purchases over the last 38 years! He has all the virtues...no pressure, loads of knowledgeable, great listening skills and plenty of patience for pests like me. After hours of his wise counsel I now understand that leasing is the best option for me. Not only do I have a great new ride but I have a dependable new friend as well...even though he is a loyal Dawg from Georgia! Contact Nik today. He will make it easy for you, too!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Three Putt, Thank you for your great review and your business. We are so glad Nik was able to help you find your 535i.


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  • Great Service

    Great experience!!! Have bought several cars from BMW of Chattanooga!!!

    Dealer Response

    Hi Db, thank you for taking the time to leave a review for us at BMW of Chattanooga. We're happy we could meet your expectations! We hope you cont...


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    Great experience!!! Have bought several cars from BMW of Chattanooga!!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Db, thank you for taking the time to leave a review for us at BMW of Chattanooga. We're happy we could meet your expectations! We hope you continue to use us as your car lot for the future! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have a fantastic day!


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  • Purchase of an Alpina B7

    Outstanding. Keith and David were the best in helping find this unique car.

    Dealer Response

    Hi J Shaheen, we are very happy to have provided you with such a positive experience! We are pleased that our staff was able to accommodate your n...


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    Outstanding. Keith and David were the best in helping find this unique car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi J Shaheen, we are very happy to have provided you with such a positive experience! We are pleased that our staff was able to accommodate your needs, and look forward to the next time we are able to help out! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you again for leaving us this response!


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  • BMW 528i

    Excellent Experience. Salesperson was very helpful and knowledgeable.

    Dealer Response

    Hi G.b., thank you for taking the time to leave a review for us at BMW of Chattanooga. We're happy we could meet your expectations! We are always ...


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    Excellent Experience. Salesperson was very helpful and knowledgeable.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi G.b., thank you for taking the time to leave a review for us at BMW of Chattanooga. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care and come back to see us anytime!


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  • Love my new car
    November 24, 2017

    This is the 3rd time that I've ordered a BMW from BMW of Chattanooga. My first was a 2000 528i. My second was a 2007 X5 which I still have. Now ...


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    This is the 3rd time that I've ordered a BMW from BMW of Chattanooga. My first was a 2000 528i. My second was a 2007 X5 which I still have. Now my new car is a 2018 X4. LOVE LOVE LOVE !!! After all of these years I must be satisfied.

    Does recommend this dealer

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  • Love my new car!!!

    This is the 3rd time that I've ordered a BMW from BMW of Chattanooga. My first was a 2000 528i. My second was a 2007 X5 which I still have. Now ...

    Dealer Response

    June, thank you so much for the positive review! Your feedback and continued support means a lot to us at BMW of Chattanooga. We hope you have a g...


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    This is the 3rd time that I've ordered a BMW from BMW of Chattanooga. My first was a 2000 528i. My second was a 2007 X5 which I still have. Now my new car is a 2018 X4. LOVE LOVE LOVE !!! After all of these years I must be satisfied.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    June, thank you so much for the positive review! Your feedback and continued support means a lot to us at BMW of Chattanooga. We hope you have a great day, and look forward to working with you again in the future!


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  • Some of the salespeople seem a little snooty
    November 23, 2017

    Ignored by some sales people while walking around the lot, obviously looking to buy. Went inside and stood just waiting for someone to come help m...


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    Ignored by some sales people while walking around the lot, obviously looking to buy. Went inside and stood just waiting for someone to come help me. Mr. Parnell Pitts saved the day, excellent service by him, very kind and helpful. Any referral I give will be to him only

    Does recommend this dealer

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  • Luxury dealership but not luxury customer service
    November 22, 2017

    I found a vehicle I wanted at BMW of Chattanooga and when they presented their offer on my trade and pricing I decided to take a day to think abou...


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    I found a vehicle I wanted at BMW of Chattanooga and when they presented their offer on my trade and pricing I decided to take a day to think about it. After that day of thinking I informed the sales rep that I still wasn't comfortable with the numbers. Instead of trying to work with me I was told "there are other customers that won't be asking for a better deal or to negotiate". Insulting potential clients that are financially intelligent is not the best strategy for any dealership, much less a luxury one.

    Does not recommend this dealer

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  • Luxury dealership, but not a luxury experience

    I found a vehicle I wanted at BMW of Chattanooga and when they presented their offer on my trade and pricing I decided to take a day to think abou...

    Dealer Response

    Kurt Painter, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportuni...


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    I found a vehicle I wanted at BMW of Chattanooga and when they presented their offer on my trade and pricing I decided to take a day to think about it. After that day of thinking I informed the sales rep that I still wasn't comfortable with the numbers. Instead of trying to work with me I was told "there are other customers that won't be asking for a better deal or to negotiate". Insulting potential clients that are financially intelligent is not the best strategy for any dealership, much less a luxury one.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kurt Painter, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. If you'd be willing to provide more feedback, please reach out to us at (855) 815-0769 so we can assist you further. We look forward to rectifying your buying experience. Rob Dale, General Manager BMW of Chattanooga


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  • Happy Guy

    BMW of Chattanooga is an excellent dealership. I was very pleased with the buying experience and my first service visit on my X5 went very well. ...

    Dealer Response

    Ronald Koozer, thank you so much for the positive review! Your feedback means a lot to us at BMW of Chattanooga, and we'll be sure to encourage ou...


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    BMW of Chattanooga is an excellent dealership. I was very pleased with the buying experience and my first service visit on my X5 went very well. In addition I recently brought in my wife?s 5 series sedan without an appointment in order to reset a maintenance alert that popped up after only a short interval since it?s last service. I was in and out in 10 minutes.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ronald Koozer, thank you so much for the positive review! Your feedback means a lot to us at BMW of Chattanooga, and we'll be sure to encourage our team to keep up the good work. Have a wonderful day, and feel free to stop by anytime!


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