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Reviews

Average Ratings

4.9
831 lifetime reviews. Includes reviews of BMW of the Hudson Valley from DealerRater.com
  • BEST SERVICE!!!

    This is my fifth car that I have purchased and my second BMW, however my first interaction with Hudson Valley. This was THE best experience I have...

    Dealer Response

    Thank you so much for taking the time to write this review about your experience here at BMW of the Hudson Valley. We are flattered and so happy t...


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    This is my fifth car that I have purchased and my second BMW, however my first interaction with Hudson Valley. This was THE best experience I have ever had from a car dealer and for that matter, a business. From the time we arrived, every contact made with the staff was very professional. We left there feeling that our business was appreciated. I drove over 2 hours to purchase from Hudson Valley, bypassing at least three BMW dealers. I was referred by someone because the great customer service because of the awful experience I had from a BMW dealer near me. Hudson Valley did not let me down. I would do a commercial for this company. I am telling all of my friends to purchase from Hudson Valley. Thank you for a great car buying experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to write this review about your experience here at BMW of the Hudson Valley. We are flattered and so happy to hear that you had the best experience you've had with a business here. We appreciate you noticing how professional our staff is and we're glad that the 2-hour drive up here was worthwhile. We look forward to continuing our relationship with you and hope you'll be in again soon!


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  • outstanding service!
    April 27, 2017

    This is my 3rd 5 series BMW, and they just keep on getting better and better! Couple that with outstanding service, what more can you ask for?? Th...

    BMW of Hudson Valley

    Congratulations on your 3rd 5Series BMW! I'm pleased to hear that Matt did a good job in showing you the vehicle. We genuinely appreciate the feed...


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    This is my 3rd 5 series BMW, and they just keep on getting better and better! Couple that with outstanding service, what more can you ask for?? The new 540 is rather different from the previous years, and it was awesome that Matt went over as much as physically possible in the time we had.

    Does recommend this dealer
    BMW of Hudson Valley

    Congratulations on your 3rd 5Series BMW! I'm pleased to hear that Matt did a good job in showing you the vehicle. We genuinely appreciate the feedback. If you need anything or have any suggestions as to how we can achieve a 5-star rating, please feel free to reach out to me. Again, thank you for coming to see us. We hope you enjoy your new BMW. -Anu Singh, General Sales Manager, asingh@bmwhudsonvalley.com, 845-462-1030 x1011


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  • Patient and personable
    April 20, 2017

    From the start of my visit, David made me feel welcome and took great care of me throughout the process. I appreciated his honesty and easygoing m...

    BMW of Hudson Valley

    We are so glad that David was able to take of you upon your visit with us. We always want our customers to enjoy their experience with us. We app...


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    From the start of my visit, David made me feel welcome and took great care of me throughout the process. I appreciated his honesty and easygoing manner. I would definitely recommend BMW of Hudson Valley and David.

    Does recommend this dealer
    BMW of Hudson Valley

    We are so glad that David was able to take of you upon your visit with us. We always want our customers to enjoy their experience with us. We appreciate your business and hope you come back and visit us again!


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  • Another great experience
    April 10, 2017

    I recently leased a 2017 X3 from BMW of the Hudson Valley. It is my fifth leased vehicle since 2002 from the same dealership, so it is obvious I a...


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    I recently leased a 2017 X3 from BMW of the Hudson Valley. It is my fifth leased vehicle since 2002 from the same dealership, so it is obvious I am a happy customer ! Mike Bueti, the client advisor and Matt Kara, the genius made the purchasing experience and the pickup easy and informative. I was able to build the vehicle the way I wanted it and received delivery quicker than expected. I highly recommend this dealership !

    Does recommend this dealer

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  • Fantastic Experience
    March 31, 2017

    Andrew is a true professional. He helped me with my new X1. He guided me through the whole process of leasing and it was a breeze. I would highly ...


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    Andrew is a true professional. He helped me with my new X1. He guided me through the whole process of leasing and it was a breeze. I would highly recommend him. He is a patient listener and truly knows what the customer is looking for. DJ Hillsborough

    Does recommend this dealer

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  • This is my sixth BMW SUV with this dealer.
    March 28, 2017

    I have consistently had excellent experiences with the Sales and Service Departments at BMW of the Hudson Valley as well as all six of my vehicles...


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    I have consistently had excellent experiences with the Sales and Service Departments at BMW of the Hudson Valley as well as all six of my vehicles. The manager and staff are phenomenal! I highly recommend this dealer. Kristin B.

    Does recommend this dealer

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  • The BMW lookout
    February 2, 2017

    So my 2017 started off pretty bad i would say.My girlfriend was in an accident with my car... Long story short Randy at Bmw told me my car would b...


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    So my 2017 started off pretty bad i would say.My girlfriend was in an accident with my car... Long story short Randy at Bmw told me my car would be ready but then they ran into a few more problems. My 30 day rental through my insurance company ran out has of today. I spoke with Randy and explained the situation, she told me she would get back to me later today posible tommorow feb 3. I leave my phone for about 20 minutes then i realize i had a miss call from BMW. So i called back. Randy told me that BMW would pay take over the payment for my rental for the next few days until my car is ready. Thats what i call being good to your customers... They have wonderful people working at this location. Randy i want to thenk you and Dennis for treating like family...

    Does recommend this dealer
    Came in for service or repair

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  • Very accommodating

    Working with Ira is a pleasure; he is understanding and accommodating even though I am working with brands other than BMW.


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    Working with Ira is a pleasure; he is understanding and accommodating even though I am working with brands other than BMW.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Most incomptetent servicr manager
    December 26, 2016

    They have the most incompetent and unprofessional service manager. They never could fix my trunk not latching problem ( new car under warranty) an...

    BMW of Hudson Valley

    Dear Hudson Valley Buyer, I sincerely apologize if we have not met your expectations. I would like to assist any way possible. I do not have a Joa...


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    They have the most incompetent and unprofessional service manager. They never could fix my trunk not latching problem ( new car under warranty) and the guy threatened not to service my car! Their general manager talks nice but she does not know a thing about car. Joanna at the rent desk is the only person there who is professional and nice. Don't forget I bought NY car at that dealership and their sales agents are not very bright either

    Does not recommend this dealer
    Came in for service or repair
    BMW of Hudson Valley

    Dear Hudson Valley Buyer, I sincerely apologize if we have not met your expectations. I would like to assist any way possible. I do not have a Joanna at our loaner desk or have we ever had a Joanna at the loaner desk. I would appreciate In a private message additional information . BMW of the Hudson Valley service department Is devoted to our clients and stellar customer service. Thank you. Phil Dolce.


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  • Excellent Customer Service
    December 15, 2016

    I had the pleasure of being greeted by Leanne Carnes when I brought my car in for an interior noise issue. She was quick, thorough and pleasant. I...


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    I had the pleasure of being greeted by Leanne Carnes when I brought my car in for an interior noise issue. She was quick, thorough and pleasant. I received my loaner car quickly and was kept informed of the progress periodically throughout the morning. She explained what was found and how it was corrected. The car was returned to me washed and vacuumed. I would recommend BMW to all my anyone

    Does recommend this dealer
    Came in for service or repair

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