Reviews

Average Ratings

5.0
13 lifetime reviews.
  • BEST SERVICE!!!

    This is my fifth car that I have purchased and my second BMW, however my first interaction with Hudson Valley. This was THE best experience I have...

    Dealer Response

    Thank you so much for taking the time to write this review about your experience here at BMW of the Hudson Valley. We are flattered and so happy t...


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    This is my fifth car that I have purchased and my second BMW, however my first interaction with Hudson Valley. This was THE best experience I have ever had from a car dealer and for that matter, a business. From the time we arrived, every contact made with the staff was very professional. We left there feeling that our business was appreciated. I drove over 2 hours to purchase from Hudson Valley, bypassing at least three BMW dealers. I was referred by someone because the great customer service because of the awful experience I had from a BMW dealer near me. Hudson Valley did not let me down. I would do a commercial for this company. I am telling all of my friends to purchase from Hudson Valley. Thank you for a great car buying experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to write this review about your experience here at BMW of the Hudson Valley. We are flattered and so happy to hear that you had the best experience you've had with a business here. We appreciate you noticing how professional our staff is and we're glad that the 2-hour drive up here was worthwhile. We look forward to continuing our relationship with you and hope you'll be in again soon!


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  • New BMW Owner

    This was my first experience at a BMW dealership. I was told by a friend to visit them, that they were amazing. And without a doubt they held up t...

    Dealer Response

    Congratulations on the purchase of your first BMW! Our team genuinely cares about your satisfaction and we're so pleased that you loved the servic...


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    This was my first experience at a BMW dealership. I was told by a friend to visit them, that they were amazing. And without a doubt they held up to that expectation. From the moment I stepped into the door, it was nothing that I ever experienced. Welcoming, professional, sincere, and friendly are just some of the words that describe BMW of the Hudson valley along with their staff David and Anu. I felt like I was meant to be there. From their initial hello and there constant contact with me, I couldn't be me pleased and satisfied. When my car was ready, I felt as if THEY who had sold, (what I'm sure would be more cars then I could number) was JUST as excited and sincere for me, as I was to be driving away with one. Thank you. Thank you to this amazing dealership. I would highly recommend them to anyone.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on the purchase of your first BMW! Our team genuinely cares about your satisfaction and we're so pleased that you loved the service our staff provided you. Please let us know how we can be of service to you in the future!


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  • Very accommodating

    Working with Ira is a pleasure; he is understanding and accommodating even though I am working with brands other than BMW.

    Dealer Response

    Mike, thank you for your review. It was our pleasure to work with you, we welcome you back at any time!


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    Working with Ira is a pleasure; he is understanding and accommodating even though I am working with brands other than BMW.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mike, thank you for your review. It was our pleasure to work with you, we welcome you back at any time!


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  • Outstanding !!

    Very professional!!! great service.I highly recommend this dealership to anyone.


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    Very professional!!! great service.I highly recommend this dealership to anyone.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Outstanding Service Department

    I special-ordered my 2011 550i from BMW of the Hudson Valley, and I was very pleased with the entire purchasing experience. My husband and I have ...

    Dealer Response

    Kirsten, We really appreciate you taking the time to leave this great review and are so glad to hear that you were satisfied with your entire pur...


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    I special-ordered my 2011 550i from BMW of the Hudson Valley, and I was very pleased with the entire purchasing experience. My husband and I have owned several BMWs over the years, and we have been bringing our cars to the service department at BMW of the Hudson Valley ever since the dealership opened. The entire service experience is always a pleasure -- from the person who greets you, to our Service Advisor, Joanne Holmes, to the Service Director, Phil Dolce. They recently went out of their way to help us resolve an issue with our car. I highly recommend BMW of the Hudson Valley and their sales and service teams.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kirsten, We really appreciate you taking the time to leave this great review and are so glad to hear that you were satisfied with your entire purchasing experience. It is most important to us that our clients feel welcome and that they sense professionalism in our entire team. Thank you for your continued business and we hope we'll see you again soon.


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  • Good services, nice people -OK

    Good friendly service, I was not able to committ to an pappt because of errands I was doing

    Dealer Response

    Tim, Thanks for taking the time to write a nice review about our service. We hope that you'll come in again soon, we'll make sure you're well tak...


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    Good friendly service, I was not able to committ to an pappt because of errands I was doing

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Tim, Thanks for taking the time to write a nice review about our service. We hope that you'll come in again soon, we'll make sure you're well taken care of.


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  • Bmw 740i

    I bought a 2011 bmw 740i and I loved it , they transported the car like 50 miles from the dealer to my door step very good experience will be buyi...

    Dealer Response

    Luigi, We're so happy to hear that you love your BMW and that you had a great experience with our dealership. We look forward to continuing to wo...


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    I bought a 2011 bmw 740i and I loved it , they transported the car like 50 miles from the dealer to my door step very good experience will be buying my next bmw from them.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Luigi, We're so happy to hear that you love your BMW and that you had a great experience with our dealership. We look forward to continuing to work with you in the future!


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  • Poor communications lost an easy sale

    Was ready to purchase used 535i x-drive, but their poor communications and failure to answer simple questions killed any sale. Wouldn't even consi...

    Dealer Response

    Bill, We are so sorry to hear that your questions went unanswered and you felt that communication was poor at our dealership. It's extremely impo...


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    Was ready to purchase used 535i x-drive, but their poor communications and failure to answer simple questions killed any sale. Wouldn't even consider them on any future cars.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Bill, We are so sorry to hear that your questions went unanswered and you felt that communication was poor at our dealership. It's extremely important to us that our clients receive all the information they need when looking to purchase a car. I would like to get some more information from you about what happened so that I can help prevent this in the future. I hope you will reach out to me at asingh@bmwhudsonvalley.com or 845-462-1030 ext. 1011. Sincerely, Anu Singh General Sales Manager BMW of the Hudson Valley


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  • Great experience

    Great buying experience. The people, the service and their expertise. I highly recommend for your next purchase

    Dealer Response

    BMW driver, Thank you so much for taking the time to leave this great review. We're so happy you had a great experience and we really appreciate ...


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    Great buying experience. The people, the service and their expertise. I highly recommend for your next purchase

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    BMW driver, Thank you so much for taking the time to leave this great review. We're so happy you had a great experience and we really appreciate your recommendation. We hope you'll stop by again soon!


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  • service dept has been great

    service department has been great in resolving my most unusual issues with my 2007 3281

    Dealer Response

    Alan, We really appreciate you taking the time to leave this nice review and we're glad we were able to resolve your vehicle's issues. We hope to...


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    service department has been great in resolving my most unusual issues with my 2007 3281

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Alan, We really appreciate you taking the time to leave this nice review and we're glad we were able to resolve your vehicle's issues. We hope to see you again soon!


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