Reviews
Write a reviewService representative (Taylor) took care of my x5
Service representative (Taylor) took care of my x5 service. He kept me informed on the progress, service technician performed service in a timely manner, finished before estimated time. The dealership was exceptionally clean, staff was very friendly.
Service representative (Taylor) took care of my x5
Service representative (Taylor) took care of my x5 service. He kept me informed on the progress, service technician performed service in a timely manner, finished before estimated time. The dealership was exceptionally clean, staff was very friendly.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's fantastic to hear that you had a great experience and that Taylor provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Chris was amazing !
Chris was amazing !! The process was really simple and easy and he also listened to what I wanted
Chris was amazing !
Chris was amazing !! The process was really simple and easy and he also listened to what I wanted
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new vehicle! We are thrilled that Chris provided you with an amazing sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.
Good dealership, however I don’t like when the service
Good dealership, however I don’t like when the service department comes up with OVERPRICED unnecessary repairs in order to benefit their pockets! I think it’s a crooked way to make money off of people who don’t know any better!!!
Good dealership, however I don’t like when the service
Good dealership, however I don’t like when the service department comes up with OVERPRICED unnecessary repairs in order to benefit their pockets! I think it’s a crooked way to make money off of people who don’t know any better!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for bringing this to my attention. I'd like to speak with you regarding this matter. I would like an opportunity to fix this and to earn your business, please contact me at 409.812.2416. I look forward to speaking with you. Keith Leger General Manager BMW of Beaumont 409.812.2416 kleger@mikesmithdirect.com
These guys are the best.
These guys are the best. Always very professional and courteous. I can’t wait to buy another car from them.
These guys are the best.
These guys are the best. Always very professional and courteous. I can’t wait to buy another car from them.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are thrilled to hear that you had the best experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Great staff!
Great staff! from sales to service department. Every time I go there is a friendly environment.
Great staff!
Great staff! from sales to service department. Every time I go there is a friendly environment.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Courtesy was great and I would recommend any of my family
Courtesy was great and I would recommend any of my family members and friend to the BMW service department
Courtesy was great and I would recommend any of my family
Courtesy was great and I would recommend any of my family members and friend to the BMW service department
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
Easy to get appointments and timely in service and
Easy to get appointments and timely in service and delivery back to you- Friendly staff and representative gives details of findings and work performed.
Easy to get appointments and timely in service and
Easy to get appointments and timely in service and delivery back to you- Friendly staff and representative gives details of findings and work performed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Everyone I came into contact with was friendly and
Everyone I came into contact with was friendly and professional, greeting me with a smile!!
Everyone I came into contact with was friendly and
Everyone I came into contact with was friendly and professional, greeting me with a smile!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear that you had a friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Everyone is very friendly and helpful.
Everyone is very friendly and helpful. Service on vehicle is excellent. I was greeted by a nice young man as soon as I drove up to the dealership. My advisor was knowledgeable and informed me of an available maintenance package for my vehicle. The technician made a video of the work on my car and sent it to me. My advisor also updated my key chain!
Everyone is very friendly and helpful.
Everyone is very friendly and helpful. Service on vehicle is excellent. I was greeted by a nice young man as soon as I drove up to the dealership. My advisor was knowledgeable and informed me of an available maintenance package for my vehicle. The technician made a video of the work on my car and sent it to me. My advisor also updated my key chain!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing BMW of Beaumont! We were pleased to hear that we could provide you with an excellent service experience and to know our service staff was able to meet your expectations. We look forward to the pleasure of serving you again!
Taylor the service manager was extremely courteous and
Taylor the service manager was extremely courteous and very helpful in explaining what needed to be done.
Taylor the service manager was extremely courteous and
Taylor the service manager was extremely courteous and very helpful in explaining what needed to be done.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that Taylor, the service manager, provided you with courteous and helpful assistance, especially in explaining the necessary service for your needs. Clear communication and knowledgeable staff can make a significant difference in the service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
