BMW of Eugene

It was a clean facility. James was very personable and easy going. Very helpful and friendly.

Great group of guys! Courteous, helpful, enthusiastic. Made for a smooth transaction. My second purchase from this dealership.

JR and Jordan were so helpful in finding the perfect car for me. They were both a pleasure to work with and made the process so easy. Will definitely do business with them in the future.

Tennen is a great salesman! Very professional and genuinely nice to include Megan the salesmanager as well!

Excellent service. Very knowledgeable sales, service and parts departments. Highly recommend to anyone looking for anything from a 25 year old used vehicle to a shiny, brand new BMW!

Just loved our salesmen Gary ! Very knowledgeable and personable .... He was the best part of the hole experience !!!!

Bought a low mileage 2024 BMW 330 ix sedan in March. Purchased the vehicle sight unseen. When I arrived at the dealership, I noticed there were a few issues with the car. Mostly cosmetic, but very noticeable. There was also a gouge out of the sidewall of the right front tire. I was pleased that the dealer addressed all the body scratches and scraped wheels issues including installing a new tire. I worked with salesperson Jonas Spencer and Floor Manager Jordan Baros. Everyone was very attentive to the issues and addressed everything needed. The price on the vehicle was very fair and I feel that all in all, everything went well. I would buy another vehicle from this dealer. Service after the sale is the real key for me on how well the process works. In addition, the service and re-conditioning department kept me in the loop continually on when the car would be ready for delivery. They excelled in all departments.

Great working with India very professional and knowledgeable about BMW and the purchasing process. Communication was great.

JJ was great! Service also. Everything went smoothly and communication was strong. Thanks so much!

Had received a "low oil" message while out of town (from Salem). Fearing a possible leak, I headed to the closest BMW service center (Eugene). Service advisor, JJ Lawson, arranged a loaner car for me, and got my car in for testing / inspection later that day. Thankfully, turned out to be a lot of nothing (at least for now) after diagnostic testing and repeated visual inspections. I really appreciated the effort to get me in and out in a timely fashion. JJ especially, and the rest of the crew, were very understanding, helpful, cordial, and professional. Thanks for the great customer service experience!