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Reviews

Average Ratings

4.9
237 lifetime reviews. Includes reviews of BMW of Cincinnati North from DealerRater.com
  • A true advocate of the single mom

    I continue to go to Jake Sweeney BMW because I trust that they will do the work that is supposed to be done. I believe they are about finding long...

    Dealer Response

    On behalf of Chris and our BMW service team, we at Jake Sweeney BMW would like to thank you for your business and the positive review of our comp...


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    I continue to go to Jake Sweeney BMW because I trust that they will do the work that is supposed to be done. I believe they are about finding long term solutions to these irritating problems that can plague an older vehicle. When in service, I always deal with Chris and he is top notch. More than once, while I was having some work done, he has had a minor thing here or there fixed for me at no charge. Thanks David, for the chat during my last visit and the help and thanks Chris, for always giving me great service. SingleMom2

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    On behalf of Chris and our BMW service team, we at Jake Sweeney BMW would like to thank you for your business and the positive review of our company. Your feedback is vital to our dealership. It really does make a difference when we receive valuable customer information in order to improve our client's expectations. We look to working with you in the future. Thanks again and have a great day.


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  • Lots of help
    March 20, 2017

    I got my BMW from Jake Sweeney. Chris Lykins was the salesman, but he didn't pressure me or fast talk. He took me for a drive, as long as I want...

    BMW of Cincinnati North

    Thank you for your review. Our goal is to create the best customer experience possible. We are pleased to hear that Chris was able to make you fee...


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    I got my BMW from Jake Sweeney. Chris Lykins was the salesman, but he didn't pressure me or fast talk. He took me for a drive, as long as I wanted, with my dog, Lola as passenger. He helped with the financing by looking up any special arrangements that BMW has with different companies and we found money off with the company one of my sons works at. He even came over to my house to help program the automatic garage door opener. He was really helpful all the way through the process.

    Does recommend this dealer
    BMW of Cincinnati North

    Thank you for your review. Our goal is to create the best customer experience possible. We are pleased to hear that Chris was able to make you feel like family and even come to your home to help program your garage door opener. From all of us at Jake Sweeney BMW, we thank you for your business and hope you enjoy the new car. Have a great day!


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  • Purchased My Second 5 Series
    March 18, 2017

    This is the second 5 series I purchased from this dealership, WHY because these guys are the best, My salesperson, Brad Schultz is knowledgeable, ...


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    This is the second 5 series I purchased from this dealership, WHY because these guys are the best, My salesperson, Brad Schultz is knowledgeable, customer focused and easy to deal with, not pushy. He listens to what the customer wants and gets the job done! My sales transaction was smooth, the paperwork was processed quickly and accurately. These guys are the best! The service department is the "creme de la creme" no one wants to have their car serviced but if you must this is the place to be, Chris Owens and Shaun Snelling are patient, thorough and knows their stuff. Overall this place is "beemer" paradise everything is good.

    Does recommend this dealer

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  • Robert was helpful too
    March 17, 2017

    I worked with lots of professional people on my car purchase here. They know their product. Give them a try even if you are flying in from out o...


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    I worked with lots of professional people on my car purchase here. They know their product. Give them a try even if you are flying in from out of town.

    Does recommend this dealer

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  • Efficient and customer oriented
    March 15, 2017

    My second lease with Chris was as flawless and as easy as the first. Chris made sure all the paperwork was in order before my arrival, introduced...


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    My second lease with Chris was as flawless and as easy as the first. Chris made sure all the paperwork was in order before my arrival, introduced me to key staff members and was a knowledgable reference on the walk through of the cars features. His focus on customer service won me over the first time and will keep me coming back.

    Does recommend this dealer

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  • Chris Lykins just helped me with leasing a
    March 14, 2017

    new BMW for the third (or maybe it was the fourth time. Chris is everything you want in a sales rep: passionate about the product, considerate of...


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    new BMW for the third (or maybe it was the fourth time. Chris is everything you want in a sales rep: passionate about the product, considerate of customer needs and committed to making the process a pleasant experience for everyone. Chris is also knowledgeable and, in my experience, unfailingly honest. He is the best I have encountered in the business, and I am currently on my 7th BMW.

    Does recommend this dealer

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  • In and out with
    March 14, 2017

    Chris helped me through trading in a car and purchasing a CPO three series in an afternoon. He walked me through all options and we came up with t...


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    Chris helped me through trading in a car and purchasing a CPO three series in an afternoon. He walked me through all options and we came up with the best car given how many miles I drive a year. He has followed up many times to help out with any questions I have after the purchase and I recommend him to anyone looking for their first bmw experience!

    Does recommend this dealer

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  • From Soup to Nuts is A+
    March 13, 2017

    Everything from start to finish is A+. Excellent sales - easy to work with, great explanations, quick communications via email/phone, offering dea...


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    Everything from start to finish is A+. Excellent sales - easy to work with, great explanations, quick communications via email/phone, offering deals for options and extras but no pressure to buy ... all good. Business manager was very professional in explaining details and taking care of necessary paperwork quickly. He managed to limit the legalese and thus sped up the entire process. All questions were answered in plain English. This is the second purchase I have made at this dealership. The service department handled all maintenance on first vehicle and both the service reps and mechanics were A+. It is easy to make convenient appointments and I received great service during all visits. They always made the ordeal of car maintenance easier. I had absolutely no hesitation in returning to this dealer for another new car purchase. They have an All-Star cast and have my highest recommendation. Ron S.

    Does recommend this dealer

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  • This may as well be renamed the "M" dealership!!!
    March 7, 2017

    This is a fantastic dealership. All sales people are friendly and welcoming. A special shout out to Clay Moorhead and Aatir Barlas for taking care...

    BMW of Cincinnati North

    On behalf of everyone here at Jake Sweeney BMW, we thank you for both the review and the kind words. We push ourselves to create the best environm...


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    This is a fantastic dealership. All sales people are friendly and welcoming. A special shout out to Clay Moorhead and Aatir Barlas for taking care of my order and making my BMW experience top notch. the car came in as ordered and the team were kind enough to take some nice pictures/videos of us as the car was being handed over to us. As Clay would put it, It's been a Claytastic experience. Clay also made sure the lease experience was seamless from collecting the necessary paperwork to securing the best deal possible. Aatir went out of his way to prepare custom winter tires even during his sick leave period. This is customer service at its best I would recommend this dealership to anyone who's going for BMW in the region. in fact, even if you were not considering a BMW, you should go check it out because you may change your mind. Their show room looks like the Avengers! you will drown in M3s/M4s/M5s/M6s/GTSs/i8s and Alpinas (just in case you're too picky). Go for it guys and enjoy! Hachim

    Does recommend this dealer
    BMW of Cincinnati North

    On behalf of everyone here at Jake Sweeney BMW, we thank you for both the review and the kind words. We push ourselves to create the best environment for our customers. All of us at Jake Sweeney are happy to hear that Clay Moorehead and Aatir Barlas were able to assist you and make your car buying experience easy. Thank you for your business and have a great day Hachim!


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  • Wonderful Experience Ask for Brad
    February 23, 2017

    This is the 2nd BMW we have purchased from this Dealership. Brad Schultz was our sales Person both times and we very Happy and satisfied with bo...

    BMW of Cincinnati North

    Thank you for the review. We strive to make our customers feel at home when they come to buy a new car. Our customer relationships are very import...


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    This is the 2nd BMW we have purchased from this Dealership. Brad Schultz was our sales Person both times and we very Happy and satisfied with both experiences .Brad listens to what we wanted and didn't try to pressure us Lindsey Harper explained all the amenities and set up our vehicle to fit both my wife and me individually. Both of them took their time and was extremely patient

    Does recommend this dealer
    BMW of Cincinnati North

    Thank you for the review. We strive to make our customers feel at home when they come to buy a new car. Our customer relationships are very important to us as a dealership. We are pleased to hear that Brad Schultz and Lindsey Harper were able to make you feel comfortable and answer any and all questions during your experience. From all of us at Jake Sweeney BMW, thank you for your business and have a great day!


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