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Reviews

Average Ratings

4.9
229 lifetime reviews. Includes reviews of BMW of Cincinnati North from DealerRater.com
  • A true advocate of the single mom

    I continue to go to Jake Sweeney BMW because I trust that they will do the work that is supposed to be done. I believe they are about finding long...

    Dealer Response

    On behalf of Chris and our BMW service team, we at Jake Sweeney BMW would like to thank you for your business and the positive review of our comp...


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    I continue to go to Jake Sweeney BMW because I trust that they will do the work that is supposed to be done. I believe they are about finding long term solutions to these irritating problems that can plague an older vehicle. When in service, I always deal with Chris and he is top notch. More than once, while I was having some work done, he has had a minor thing here or there fixed for me at no charge. Thanks David, for the chat during my last visit and the help and thanks Chris, for always giving me great service. SingleMom2

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    On behalf of Chris and our BMW service team, we at Jake Sweeney BMW would like to thank you for your business and the positive review of our company. Your feedback is vital to our dealership. It really does make a difference when we receive valuable customer information in order to improve our client's expectations. We look to working with you in the future. Thanks again and have a great day.


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  • Wonderful Experience Ask for Brad
    February 23, 2017

    This is the 2nd BMW we have purchased from this Dealership. Brad Schultz was our sales Person both times and we very Happy and satisfied with bo...


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    This is the 2nd BMW we have purchased from this Dealership. Brad Schultz was our sales Person both times and we very Happy and satisfied with both experiences .Brad listens to what we wanted and didn't try to pressure us Lindsey Harper explained all the amenities and set up our vehicle to fit both my wife and me individually. Both of them took their time and was extremely patient

    Does recommend this dealer

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  • Genuine, Relaxing and Fun
    February 15, 2017

    Working with Clay and Brad was an eye opener. So accommodating everyone was with zero pressure. I was able to experience as many test drives as ...

    BMW of Cincinnati North

    Dear Mike, BMW of Cincinnati North would like to thank you for your business and your review of our company. Your feedback is vital to our dealers...


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    Working with Clay and Brad was an eye opener. So accommodating everyone was with zero pressure. I was able to experience as many test drives as I liked alone without any problem. Everyone from the lot tech, Norm I remember as well. Thank you especially to Brad and Clay. Both of you made me feel comfortable through the process. I will recommend you to anyone who may ask and I will be back Mike C.

    Does recommend this dealer
    BMW of Cincinnati North

    Dear Mike, BMW of Cincinnati North would like to thank you for your business and your review of our company. Your feedback is vital to our dealership. It really does make a difference when we receive reviews online. Brad, Clay and Norm are long time valued members of our auto family and believe in our mission for customer client satisfaction. We look to working with you in the future. On behalf of the entire Jake Sweeney Automotive and BMW of Cincinnati staff, thanks again and have a great day.


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  • Honest & Genuine Sales Team
    February 3, 2017

    My wife and I bought two cars from Jason & Ed this week. Jason's background as a BMW Genius provides him the technical expertise to deliver a gre...

    BMW of Cincinnati North

    On behalf of Jason, Mike, Edward and the rest of our team, BMW of Cincinnati would like to thank you for your business and the positive review o...


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    My wife and I bought two cars from Jason & Ed this week. Jason's background as a BMW Genius provides him the technical expertise to deliver a great experience when you pick up your car. His passion for the product is contagious and I appreciate his attention to detail. If you want an easy and simple buying experience don't go any farther. Ed Besl, the Sales Manager, made sure we felt welcomed and invited into his beautiful showroom. His "bedside manner" is top notch and will make sure you feel at ease during your time there. Mike, the finance manager, is a great person to work with when completing paperwork ensuring you get all of your questions answered. Can't thank them enough for making our transactions spectacular. Thanks!

    Does recommend this dealer
    BMW of Cincinnati North

    On behalf of Jason, Mike, Edward and the rest of our team, BMW of Cincinnati would like to thank you for your business and the positive review of our company. Your feedback is vital to our dealership. We look to working with you in the future. Thanks again and have a great day!


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  • Purchased new BMW from out of State - Clay made it easy!
    January 22, 2017

    I was looking for a very specific car and finally found it at BMW of Cincinnati North. I was hesitant about buying a car site unseen and from out ...

    BMW of Cincinnati North

    Dear Lisa, On behalf ofClay and the entire BMW of Cincinnati service and sales team, we would like to thank you for your business and the positi...


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    I was looking for a very specific car and finally found it at BMW of Cincinnati North. I was hesitant about buying a car site unseen and from out of state. I reached out online and received a response from Clay within a couple hours. He worked diligently to get me the best price for the car, keeping it within my budget. He knew I was hesitant about buying the car out of state, but immediately put my mind at ease. He informed me they ship cars all the time, and even arranged the shipping for me using the same company they use, at a minimum price! He quickly answered all of my questions, sometimes twice - always with a great sense of humor! He remained in contact with me throughout the entire process, and continues to check in with me to make sure I am completely satisfied with my car. He made this process easy and was wonderful to work with. I dreaded the entire 'car buying experience' at a dealership, but thanks to Clay, this time it was painless! Clay - thanks for your endless time and patience answering all of my questions and for your great sense of humor, keeping me laughing throughout! When it comes time again for another car, you will be the first one I call. You rock!

    Does recommend this dealer
    BMW of Cincinnati North

    Dear Lisa, On behalf ofClay and the entire BMW of Cincinnati service and sales team, we would like to thank you for your business and the positive review of our company. We look forward to continue working with you in the future. Thanks again and have a great day!


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  • Amazing experience
    January 22, 2017

    The car itself is incredible but Lindsey made the experience that much better. She took my son and I through all the features of the car showing u...

    BMW of Cincinnati North

    On behalf of the entire BMW of Cincinnati service team, we would like to thank you for your business and the positive review of our company. We lo...


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    The car itself is incredible but Lindsey made the experience that much better. She took my son and I through all the features of the car showing us how to fully enjoy all that BMW had to offer. This was not my first BMW but I can say the service I received was head and shoulders above any in the past. Service is what sets dealers apart and Lindsey certainly puts North at the top. We had a great experience!

    Does recommend this dealer
    Came in for service or repair
    BMW of Cincinnati North

    On behalf of the entire BMW of Cincinnati service team, we would like to thank you for your business and the positive review of our company. We look forward to continue working with you in the future. Thanks again and have a great day!


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  • Great buying experience
    January 20, 2017

    Just purchased X5. Buying and delivery experience great. Buyinging process was very straightforward. Michael Naveh was easy to work with. Had bes...

    BMW of Cincinnati North

    On behalf of the entire BMW of Cincinnati team, we would like to thank you for your business and the positive review of our company. We look forwa...


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    Just purchased X5. Buying and delivery experience great. Buyinging process was very straightforward. Michael Naveh was easy to work with. Had best experience ever picking up car. Worked with Lindsey Harper who walked me thru how to get the most from all of the options and technology in the car. She was very helpful, able to answer every question I had and willing to spend as much time as I needed to be cnfirtable with everything. I highly recommend this dealership. If you do get a car here, ask for Lindsey to walk you thru it when you pick it up.

    Does recommend this dealer
    BMW of Cincinnati North

    On behalf of the entire BMW of Cincinnati team, we would like to thank you for your business and the positive review of our company. We look forward to continue working with you in the future.Enjoy your new X5. Thanks again and have a great day!


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  • Can I give more than 5 stars?
    January 14, 2017

    Jo provided a more than exceptional experience for me when purchasing my new car. She took time to know me and figure out exactly what I was looki...

    BMW of Cincinnati North

    We would like to thank you for your business and your review of our company. Your feedback is vital to our dealership. It really does make a diffe...


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    Jo provided a more than exceptional experience for me when purchasing my new car. She took time to know me and figure out exactly what I was looking for. From the first time we spoke on the phone; to handing over the keys; to after the sale; she goes above and beyond for her clients. She is extremely professional and knowledgeable. I think it's safe to say, I will be a long time customomer of BMW Cincinnati North. Jo, thank you for making the car buying experience fun and exciting (as it should be)!

    Does recommend this dealer
    BMW of Cincinnati North

    We would like to thank you for your business and your review of our company. Your feedback is vital to our dealership. It really does make a difference when we receive feedback online. We look to working with you in the future. On behalf Jo, Ed and the entire Jake Sweeney Automotive BMW of Cincinnati staff, thanks again and have a great day.


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  • Clay Moorhead is the BEST!!!
    January 9, 2017

    We have purchased 4 BMWs from Clay Moorhead over the past 8 years. His professionalism and superior customer service keep us purchasing from him i...

    BMW of Cincinnati North

    BMW of Cincinnati would like to thank you for your long time business and your review of our company. Your feedback is vital to our dealership. It...


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    We have purchased 4 BMWs from Clay Moorhead over the past 8 years. His professionalism and superior customer service keep us purchasing from him in Cincinnati even though we moved to Pittsburgh 4 years ago!! No other dealership comes even close to the kind of comprehensive service Clay provides. We have tried to work with BMW dealerships in PIttsburgh but none even come close to the Clay Moorhead experience. We highly recommend Clay to everyone we know:)

    Does recommend this dealer
    BMW of Cincinnati North

    BMW of Cincinnati would like to thank you for your long time business and your review of our company. Your feedback is vital to our dealership. It really does make a difference when we receive feedback online. our staff looks to working with you in the future. On behalf Clay and entire BMW of Cincinnati and Jake Sweeney Automotive staff, thanks again and have a great day.


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  • Amazing!!
    January 4, 2017

    I was and am beyond satisfied by BMW Cincinnati north! They worked countless hours to help me drive away in a brand new BMW! I appreciate all thei...

    BMW of Cincinnati North

    BMW of Cincinnati North would like to thank you for your business and your review of our company. Your feedback is vital to our dealership. It rea...


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    I was and am beyond satisfied by BMW Cincinnati north! They worked countless hours to help me drive away in a brand new BMW! I appreciate all their hard work and they are the best in the business! When you go there make sure you work with Brad Schultz, Jason Maudlin, and Mike Donahue! They all know a lot about BMW and you can see their passion in working there. Thank you so much again!

    Does recommend this dealer
    BMW of Cincinnati North

    BMW of Cincinnati North would like to thank you for your business and your review of our company. Your feedback is vital to our dealership. It really does make a difference when we receive feedback online. We look to working with you in the future. On behalf of the entire Jake Sweeney Automotive and BMW of Cincinnati staff, thanks again and have a great day.


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