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Reviews

Average Ratings

5.0
22 lifetime reviews.
  • great staff

    Great staff, bought a car from Chris, everything was smooth transition


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    Great staff, bought a car from Chris, everything was smooth transition

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • Great Service, best prices

    I had an amazing experience buying my 2008 Mazda CX-9 from BMW of Ridgefield. Best prices around, and the best shopping experience I have ever had...


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    I had an amazing experience buying my 2008 Mazda CX-9 from BMW of Ridgefield. Best prices around, and the best shopping experience I have ever had. Vicente was more than helpful throughout the entire process from start to finish.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Happy with the Dealership

    I worked with Brent, who had the car I was interested in sitting out front when I arrived. They were able to wrap up the deal with about 3 hours t...


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    I worked with Brent, who had the car I was interested in sitting out front when I arrived. They were able to wrap up the deal with about 3 hours to take home. This saved me the hour trip up and back. The staff was professional, and I would buy another car from this Dealership with out a doubt. Dave

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great purchase experience

    Had a pleasant experience at BMW of Ridgefield. My client advisor was Chris Quaglio and I found him to be persuasive not pushy as well as confiden...


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    Had a pleasant experience at BMW of Ridgefield. My client advisor was Chris Quaglio and I found him to be persuasive not pushy as well as confident and not cocky. Even after the sale he continues to avail me of his services.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Professional but weirdly inflexible

    I found a Porsche that I liked and had been searching for 6 months nationwide. I liked it enough that I wanted to buy it online no questions asked...

    Dealer Response

    Dear DrMike, We are sincerely sorry that we could not agree on terms and hope that you find a vehicle with terms and buying process that works to...


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    I found a Porsche that I liked and had been searching for 6 months nationwide. I liked it enough that I wanted to buy it online no questions asked And close to asking price. I did my research and it was overpriced by $1500-1900. They Refused to Sell me the vehicle until I persoanlly Walked in the door to look at it. That was a month ago and it is still sitting on the lot And they have not budged on price. They could have sold it a month ago if They were more up to date on the car buying process. They were worried Not For My best interests but their own!

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Dear DrMike, We are sincerely sorry that we could not agree on terms and hope that you find a vehicle with terms and buying process that works to your satisfaction. Warm regards, Sophia Grundhoff Marketing & Communications


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  • Great experience

    I am a out of state buyer (from NJ) went all the way to the dealership to buy the pre-owned Car. Chris Q from Client advisor team did a great job,...


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    I am a out of state buyer (from NJ) went all the way to the dealership to buy the pre-owned Car. Chris Q from Client advisor team did a great job, provided detailed info on car and patiently compared with other cars. It was a smooth transaction, they made it easy. He is also gave courtesy call after a week to find if everything good with the purchase made. Overall it was a pleasant experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Beautiful dealership, professional staff

    Recently, a professional sales representative took me on a tour of the facility which is clean, modern and inviting. The showroom is spacious, the...

    Dealer Response

    Bob, Thank you very much for your feedback, we appreciate it! Warm regards, Sophia Grundhoff Marketing & Communications


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    Recently, a professional sales representative took me on a tour of the facility which is clean, modern and inviting. The showroom is spacious, the service bays immaculate and there's even a retail shop for BMW branded merchandise. Most importantly, they had a great selection of new and certified BMWs in additional to other brands of pre-owned cars that appear to be in terrific condition.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Bob, Thank you very much for your feedback, we appreciate it! Warm regards, Sophia Grundhoff Marketing & Communications


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  • Beautiful dealership, professional sales staff

    A professional sales representative gave me a tour of the modern dealership. It's quite impressive. Large showroom, remarkably clean service bays ...

    Dealer Response

    Bob, We're happy to hear that you had a good experience at BMW of Ridgefield. Thank you for your feedback! Warm regards, Sophia Grundhoff Marke...


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    A professional sales representative gave me a tour of the modern dealership. It's quite impressive. Large showroom, remarkably clean service bays and, of course, a large selection of new and pre-owned BMWs. To my surprise, they also sell other pre-owned brands that appear to be in excellent condition. In total, it was far more than I expected.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Bob, We're happy to hear that you had a good experience at BMW of Ridgefield. Thank you for your feedback! Warm regards, Sophia Grundhoff Marketing & Communications


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  • Excellent experience in purchasing a new BMW

    From the moment he introduced himself, Brent D'Arcy was warm, understanding and real. I felt no hint of sales pressure or displeasure when indicat...

    Dealer Response

    Carol, We're happy to hear that you had a good experience with Brent. Thank you very much for your feedback! Warm regards, Sophia Grundhoff Mar...


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    From the moment he introduced himself, Brent D'Arcy was warm, understanding and real. I felt no hint of sales pressure or displeasure when indicating I was not ready to purchase. As it happens, I did purchase a vehicle that evening and Brent's gracious and relaxed demeanor supported the entire process. I hadn't expected to encounter a Sales Representative and a Dealership with as much patience, warmth and professionalism as I had with Brent D'Arcy and BMW of Ridgefield.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Carol, We're happy to hear that you had a good experience with Brent. Thank you very much for your feedback! Warm regards, Sophia Grundhoff Marketing & Communications


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  • Got HHR. Friendly and excellent service.

    Met Kelly and asked what I need. She doing it and got approved at lowest percent loans not what I expected and totally surprised. Traded my 2004 T...


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    Met Kelly and asked what I need. She doing it and got approved at lowest percent loans not what I expected and totally surprised. Traded my 2004 Trailblazer LS for 2009 HHR LT. Value of trailblazer really disappoint so I have no choice to trade it because of lack gas mileage. So one week later I loved HHR and best gas mileage I have in very long time. BMW ridgefield very clean even spotless! People so friendly. Excellent service. I can't thank Kelly enough for her excellent service. Keep up good work BMW Ridgefield

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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