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BMW of Southampton

4.2 out of 5 4.2
Rectangle 48
Sales 9:00 AM - 6:00 PM
Service 8:00 AM - 5:00 PM

BMW of Southampton Hours

Sales

Monday

9:00 AM - 6:00 PM

Tuesday

9:00 AM - 6:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 6:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 5:00 PM

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 AM - 5:00 PM

Thursday

8:00 AM - 5:00 PM

Friday

8:00 AM - 5:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2012

At BMW of Southampton, we are pleased to offer the premier vehicle on the road today. It is our goal to also offer a great buying and ownership experience. Our dealership has undergone numerous and substantial improvements recently. We invite you to meet our new management team.

...



It is our mission to provide our customers with quality products and services at competitive prices.

It is our mission to create an outstanding ownership experience and to earn your long term loyalty.

It is our mission to provide you with the highest level of honesty, integrity and professionalism.

"Our Mission is to provide you with the best automotive buying and ownership experience in the industry."

Reviews

4.2 out of 5 4.2
94 lifetime reviews. Includes reviews of BMW of Southampton from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    June 26, 2019

    Once you purchase the car you will you will be treated so poorly that I've come to learn BMW is not worth it. Do not use Scott he is the quintessential... used car salesman who will yes you to death and then hang up on you when you have a question after the purchase.

    1.0 out of 5
    Customer Service
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    3.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Scott Meyer

    Client Advisor

    (4.3) 21 reviews

  • 1.0 out of 5
    January 25, 2019

    I have been trying to set up and then confirm a service appointment for over a week. No one answers the phone. The operator transfers you to other extensions... where no one answers. I have left messages with my phone number... never received a call. I hate it and will probably never get another BMW.. Maybe its just Southampton.. Sales is my next call.

    1.0 out of 5
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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Michael Ambrose

    Client Advisor

    NOT RATED

  • February 3, 2016

    My salesman was very professional and courteous. He was well informed with the vehicles they sell, and was very helpful with my purchase. He was patient... and answered all my questions and my. If you ever go to BMW of Southampton ask for Van Vasilakos. Excellent salesman!

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    January 4, 2019

    I have been a customer of this dealership for many years. On October 16, 2018 I received email from BMW of North America advertising the release of a new... model X7 and preorders were now open. I proceeded to pay my $1,000 deposit and have chosen BMW of Southampton as my dealership of choice. Soon thereafter, I received email from the dealership, specifically Michael Ambrose who initiated working on this order. Due to many issues with their order website, unclear specification and what exactly will be available or what not, I decided to cancel my pre-order and wait for a normal production. I requested a refund as I was legally entitled. My cancellation was acknowledged and I was promised a refund. Refund never came in. After several attempts to resolve the issue, I contacted American Express (original payment method) and they provided a temporary credit pursuant on the outcome of the dispute with a merchant. Once BMW of Southampton received their dispute paperwork, the committed a fraud by producing a copy of check that they claimed was sent to me, further claiming that it was their alternative refund payment. American Express has accepted this proof and therefore I was again charged $1,000. This dealership essentially won the chargeback by fraudulent means. To this day the problem is not being settled and I am still out of $1,000. Thus, I assume the legal process is the only solution. The main point is however, this dealership (as stated by one of their employee) has many lawyers on their payroll and it is their practice to litigate rather than honor their obligation especially that most people do not really care about such small amounts in this enclave of rich and famous. So, it seems that you need to be very careful in dealings with these group of people.

    1.0 out of 5
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Michael Ambrose

    Client Advisor

    NOT RATED

  • 5.0 out of 5
    April 24, 2018

    Scott made the car buying experience the easiest i've ever dealt with .. Kudos all around to Scott and all the wonderfull people at Southampton !

    5.0 out of 5
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    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Scott Meyer

    Client Advisor

    (4.3) 21 reviews

  • 5.0 out of 5
    April 24, 2018

    Great service and all questions answered before I could think of them. Had the new car ready and registered with everything ready to go. Business side... of the transaction handled smoothly as well. Thanks again Scott and team.

    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Scott Meyer

    Client Advisor

    (4.3) 21 reviews

  • 5.0 out of 5
    April 23, 2018

    I stopped by the dealership on a Saturday about 45 minuets beef they closed. I was interested in a i3 and wi spoke with Scott. Even though it was very... close to closing time, Scott didn't care about that and took the time to show me the new i3. We went for a test drive and after I purchased the vehicle he had it real for me the following Tuesday AM. He was very nice to my son (13 years old who is a car enthusiast) and took care of us the whole time. It was a very pleasant experience. Thanks Scott.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Scott Meyer

    Client Advisor

    (4.3) 21 reviews

  • 5.0 out of 5
    February 2, 2018

    I just bought the X1 from this location and my advisor was Scott Meyer. From start to finish I was completely satisfied. I never felt any pressure at all.... I actually felt trust-that I was in a business that was direct and honest. I didn't expect that. Everything was explained clearly and I felt like I was accommodated for the entire experience. The staff was professional, direct, helpful and pleasant. I already have shared my experience at BMW and with Scott Meyer with many people and I will continue to do so. AND I LOVE MY X1!

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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Scott Meyer

    Client Advisor

    (4.3) 21 reviews

  • 5.0 out of 5
    January 31, 2018

    Scott Meyer advised and helped me find exactly the car I wanted, in minimal time. He is easy going, really knowledgeable, very professional, and completely... straightforward. It was a pleasure doing business with him. P.S.: Aja, the business manager, was also terrific on delivery day.

    5.0 out of 5
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    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Scott Meyer

    Client Advisor

    (4.3) 21 reviews

  • 5.0 out of 5
    December 12, 2017

    In the last 3 years we have leased 2 BMWs from this dealership and worked with Mike Ambrose. Mike is a creative sales consultant who works hard for his... clients to put together a program that will fit their needs. While leasing my first car, I got to experience the excellent service offered by this dealership. Shelby Williams is an outstanding Service Consultant and was a major reason why we leased a second BMW. Shelby consistently provides excellent customer service each and every visit to this dealership.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Michael Ambrose

    Client Advisor

    NOT RATED

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