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|Sales||9:00 AM - 6:00 PM|
|Service||8:00 AM - 5:00 PM|
|Mon||9:00 AM - 6:00 PM|
|Tue||9:00 AM - 6:00 PM|
|Wed||9:00 AM - 6:00 PM|
|Thu||9:00 AM - 6:00 PM|
|Fri||9:00 AM - 7:00 PM|
|Sat||9:00 AM - 6:00 PM|
|Mon||8:00 AM - 5:00 PM|
|Tue||8:00 AM - 5:00 PM|
|Wed||8:00 AM - 5:00 PM|
|Thu||8:00 AM - 5:00 PM|
|Fri||8:00 AM - 5:00 PM|
|Sat||8:00 AM - 5:00 PM|
My salesman was very professional and courteous. He was well informed with the vehicles they sell, and was very helpful with my purchase. He was p...
My salesman was very professional and courteous. He was well informed with the vehicles they sell, and was very helpful with my purchase. He was patient and answered all my questions and my. If you ever go to BMW of Southampton ask for Van Vasilakos. Excellent salesman!
I purchased a Mini Cooper from this dealership and had an excellent time with the sales department - they are very pleasant and easy to deal with ...
I purchased a Mini Cooper from this dealership and had an excellent time with the sales department - they are very pleasant and easy to deal with - everything you would expect from the Mini brand. The problem with this dealer is any support or assistance you receive after purchase. I have polled friends who have had the same experience. I suspect much of the poor service experience comes because you are merged in with BMW customers next door, and it basically appears that once positioned against a BMW driver, as a Mini driver, they can't be bothered to provide any level of customer support. What really burns is their continued push of how much they "care" about your experience - asking you to rate them well, and asking for your feedback if you had anything less than a stellar experience. I've had multiple bad experiences (waiting for hours with no help, lack of parts, poor communication, bad attitudes, etc) and have told them I wasn't happy and never heard back from them despite their assurances that they wanted to hear about any bad experiences anyone may have had. Basically, I love the car and wouldn't question buying a mini again, but no way I would EVER purchase a car from this dealer again - it's really sad.
My wife and I bought two cars from BMW/MINI of Southampton. Our initional experience with walking into BMW of Southampton was of a total customer ...
My wife and I bought two cars from BMW/MINI of Southampton. Our initional experience with walking into BMW of Southampton was of a total customer service experience from the salespeople to the management. Everyone took the time to assure us of our trade value and accommodating our needs for an X5 that I was in the market to lease. With some negotiation on both sides we were able to come to an amicable agreement that we were very happy with. During our time there my wife spoke with another lady who is a customer of the dealership who was awaiting the completion of a routine service of her MINI convertible and because it wasn't this woman's first MINI she was overjoyed about the car. On her recommendation we walked over to the showroom where we found a whole new car buying experience. It was fun, the environment was exciting and I never was more comfortable in buying a car before in my life. We had knowledgable staff and lots of laughs and even played a game of pool. I got to say we found a dealership that is just totaly awesome and it feels good when they remember your name when you come back to visit for first service visit. I just sorry I didn't write this review earlier but the memory is one I'll never forget!