Classic BMW Mini Willoughby Hills

4.5
(325 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–1:00pm
Sunday Closed Closed

Inventory

  • No photo available
    BMW Certified
    2021 BMW 330
    27,221 mi.
    $33,995
  • No photo available
    BMW Certified
    2021 BMW X3
    56,711 mi.
    $33,995
  • No photo available
    BMW Certified
    2021 BMW X3
    29,040 mi.
    $37,995
  • No photo available
    BMW Certified
    2021 BMW 228 Gran Coupe
    14,474 mi.
    $29,995
  • No photo available
    BMW Certified
    2021 BMW X3
    31,454 mi.
    $38,995
See all 23 vehicles from this dealership.

Reviews

4.5
(325 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Excellent Professional Personnel.

Excellent Professional Personnel. Answered all my questions, showed me all the service records on the previously owned car I wanted. This is an amazing Mini dealership & the BMW's were gorgeous!! I trust Classic BMW and Brian Marks. I highly recomment Classic Mini and their impressive service department.

5.0

Excellent Professional Personnel.

Excellent Professional Personnel. Answered all my questions, showed me all the service records on the previously owned car I wanted. This is an amazing Mini dealership & the BMW's were gorgeous!! I trust Classic BMW and Brian Marks. I highly recomment Classic Mini and their impressive service department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Morgan for the wonderful rating and review for our team!

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5.0

Excellent Professional Personnel.

Excellent Professional Personnel. Answered all my questions, showed me all the service records on the previously owned car I wanted. This is an amazing Mini dealership & the BMW's were gorgeous!! I trust Classic BMW and Brian Marks.

5.0

Excellent Professional Personnel.

Excellent Professional Personnel. Answered all my questions, showed me all the service records on the previously owned car I wanted. This is an amazing Mini dealership & the BMW's were gorgeous!! I trust Classic BMW and Brian Marks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you Morgan for the great review and 5 stars!

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5.0

This was an excellent experience

My lease on a Mini Countryman just ended and I decided to purchase the vehicle. James Fleming handled the process in an efficient and professional manner. And importantly, there were no surprise extra charges added on to the cost.

5.0

This was an excellent experience

My lease on a Mini Countryman just ended and I decided to purchase the vehicle. James Fleming handled the process in an efficient and professional manner. And importantly, there were no surprise extra charges added on to the cost.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the 5 star rating anreview!

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5.0

Good shopping and buying experience

Worked with Zach Hill to purchase my first mini after having owned VW for 20+. He made the experience painless and was very patient answering my questions and even spent a good bit of time showing me how to work all of the cool technology in the car. Paperwork was simple and quick to sign and process. I would definitely buy from Classic Mini and Zach Hill again.

5.0

Good shopping and buying experience

Worked with Zach Hill to purchase my first mini after having owned VW for 20+. He made the experience painless and was very patient answering my questions and even spent a good bit of time showing me how to work all of the cool technology in the car. Paperwork was simple and quick to sign and process. I would definitely buy from Classic Mini and Zach Hill again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to rate and review us for our efforts here at Classis MINI! WE truly appr3eciate your business.

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4.0

Great Car

The salesperson, Stacie Malnar, was outstanding. I would highly recommend her. However, the rest of my experience was less than great. The man who handled the paperwork to complete the transaction clearly wanted to leave for the day. He offered minimal explanation and mostly provided one-word or clipped answers to my questions. The car is CPO yet the service department failed to ensure the engine coolant was full causing a low coolant warning on my drive home. Stacie was a gem but the others come up lacking in my experience.

4.0

Great Car

The salesperson, Stacie Malnar, was outstanding. I would highly recommend her. However, the rest of my experience was less than great. The man who handled the paperwork to complete the transaction clearly wanted to leave for the day. He offered minimal explanation and mostly provided one-word or clipped answers to my questions. The car is CPO yet the service department failed to ensure the engine coolant was full causing a low coolant warning on my drive home. Stacie was a gem but the others come up lacking in my experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 3.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are so happy that Stacie was able to assist you with getting the vehicle you wanted and help you out. Thank you for taking time to rate and review us.

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5.0

Outstanding customer care

My salesperson Stacie Malnar went above and beyond to take care of me and streamline my not so ideal car purchase, the finance department is top notch

5.0

Outstanding customer care

My salesperson Stacie Malnar went above and beyond to take care of me and streamline my not so ideal car purchase, the finance department is top notch

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We love to hear how top-notch our team is! What a great review!

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5.0

Great help on transferring from lease to owner

I lease my 2020 Mini Clubman for James Fleming at Classic and when I decided to buy the car at the end of the lease he was amazing at helping me navigate the ins and out of getting the best deal. James and his team are the best and I am delighted with the help and service they gave me. Many thanks!!

5.0

Great help on transferring from lease to owner

I lease my 2020 Mini Clubman for James Fleming at Classic and when I decided to buy the car at the end of the lease he was amazing at helping me navigate the ins and out of getting the best deal. James and his team are the best and I am delighted with the help and service they gave me. Many thanks!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Great experience

Very pleased. All my requests were answered in a timely fashion. Very satisfied with purchase, customer service. Very transparent and professional. I would highly recommend

5.0

Great experience

Very pleased. All my requests were answered in a timely fashion. Very satisfied with purchase, customer service. Very transparent and professional. I would highly recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

First time BMW buyer - Great service and follow up by

First time BMW buyer - Great service and follow up by Shaun Dubecky at Classic BMW

5.0

First time BMW buyer - Great service and follow up by

First time BMW buyer - Great service and follow up by Shaun Dubecky at Classic BMW

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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5.0

Great Experience

This is our first Mini. The experience with this dealership was exceptional. It took us a while to make our decision and our salesman, Zach Hill was more than patient and accommodating. Ordering was easy, communication was excellent during the process. We were treated fairly with our trade. Very easy to do business at Classic Mini. We're thrilled with our Countryman and very happy with the dealership

5.0

Great Experience

This is our first Mini. The experience with this dealership was exceptional. It took us a while to make our decision and our salesman, Zach Hill was more than patient and accommodating. Ordering was easy, communication was excellent during the process. We were treated fairly with our trade. Very easy to do business at Classic Mini. We're thrilled with our Countryman and very happy with the dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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