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Reviews

Average Ratings

4.7
501 lifetime reviews. Includes reviews of Sunnyside Acura from DealerRater.com
  • Expectations exceeded. Dedicated staff

    Very knowledgeable people in every department who all like their jobs and make a special "above and beyond" effort to exceed customer expectations...

    Dealer Response

    Charles, thank you for writing this fantastic review and giving our dealership such an excellent star-rating. It is great to hear that we were abl...


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    Very knowledgeable people in every department who all like their jobs and make a special "above and beyond" effort to exceed customer expectations. Past experience in Service Dept and this experience in Sales all VERY professional. Discovered many unexpected positives not found at other dealerships. Wife and I are looking forward to the next visit.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Charles, thank you for writing this fantastic review and giving our dealership such an excellent star-rating. It is great to hear that we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Take advantage of our exclusive coupons by following us on Twitter and Facebook. Sincerely, Bob Niven | E Commerce Director | bniven@sunnysideacura.com


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  • Great Sales
    December 5, 2016

    This was my first Acura dealership visit. Prior to my Acura visit, my wife and I looked at five other SUV's. This was the first dealership where t...


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    This was my first Acura dealership visit. Prior to my Acura visit, my wife and I looked at five other SUV's. This was the first dealership where the sales staff didn't pounce on us after entering the front door. They gave us breathing room, that was nice. I came back the next day to receive an estimate on my trade in vehicle. They gave me a good trade in deal and we left with a 2017 Acura MDX. We love the car. Thanks Sam.

    Does recommend this dealer

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  • Acura and Sunnyside - A Match Made in Heaven!
    November 12, 2016

    Fantastic dealership! They are a class act that treat their customers right!! Treat them right during the initial sale, during routine maintenan...


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    Fantastic dealership! They are a class act that treat their customers right!! Treat them right during the initial sale, during routine maintenance, during difficult post-warranty repair, and even 15 years later when a safety recall needs to be done quickly on a relatively old car. Do not think of any other brand and do not consider any other dealership. The Acura and Sunnyside combo is about as good as it gets! I cannot say enough good things ...

    Does recommend this dealer
    Came in for service or repair

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  • Great Experience
    September 28, 2016

    Sam was great. Very up front about everything. Gave honest answers to my questions. Was very accommodating to my schedule and made the whole proce...

    Sunnyside Acura

    "Overall it was the best and easiest car buying process I've ever had." Wow! Thank you for such an overwhelmingly positive review. We appreciate ...


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    Sam was great. Very up front about everything. Gave honest answers to my questions. Was very accommodating to my schedule and made the whole process smooth and easy. Overall it was the best and easiest car buying process I've ever had

    Does recommend this dealer
    Sunnyside Acura

    "Overall it was the best and easiest car buying process I've ever had." Wow! Thank you for such an overwhelmingly positive review. We appreciate that you took a moment to write about your experience with us. Once the renovation is complete we hope you'll come back for a tour and see all of the new amenities we have to offer. Thank you once again for your purchase.


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  • The best buying experience ever!
    September 22, 2016

    We worked with Joe and the entire transaction was pleasant and painless. Extremely professional and informative. Highly recommend and am so plea...

    Sunnyside Acura

    Thank you for taking a moment to leave a comment about your purchase experience with Joe Casey and Sunnyside Acura. Joe has been at Sunnyside for ...


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    We worked with Joe and the entire transaction was pleasant and painless. Extremely professional and informative. Highly recommend and am so pleased with my new car and the buying experience.

    Does recommend this dealer
    Sunnyside Acura

    Thank you for taking a moment to leave a comment about your purchase experience with Joe Casey and Sunnyside Acura. Joe has been at Sunnyside for over 20 years and is a wealth of knowledge. Joe's goal is our goal, provide a pleasing experience and build a relationship. Thank you once again!


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  • no hassle
    August 19, 2016

    We just purchased a 2017 MDX with our sales guy Jimmy helping us through the process. He made it easy and there was no pressure about what we may ...

    Sunnyside Acura

    Thank you for taking a moment and leaving a review of your experience with our dealership. The 2017 MDX is a fantastic vehicle in so many ways. If...


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    We just purchased a 2017 MDX with our sales guy Jimmy helping us through the process. He made it easy and there was no pressure about what we may or may not want to add. Just good information. Loving the car and appreciate the experience.

    Does recommend this dealer
    Sunnyside Acura

    Thank you for taking a moment and leaving a review of your experience with our dealership. The 2017 MDX is a fantastic vehicle in so many ways. If you have any follow up questions or would like Jimmy to re-cover any of technology just let us know. We look forward to having you back once our renovation is complete!


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  • Insulting and barely even payed attention to me
    July 6, 2016

    I was contacted by a sales person interested in purchasing my vehicle from me for their used inventory. When I arrived I was given an offer $5,000...

    Sunnyside Acura

    Thank you for taking a moment to post your comments. We received an internet inquiry from Edmunds.com Trade Appraisal and contacted you based on t...


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    I was contacted by a sales person interested in purchasing my vehicle from me for their used inventory. When I arrived I was given an offer $5,000 under Edmunds & Blue Book trade-in value on my vehicle. The sales person couldn't remember a single thing I told them not even 2 minutes ago and began to insult me about my vehicle being too rare to be worth much. They called me wanting to buy my car, I didn't go to them, yet when I arrive that is the welcome I get. Lowball offers, jacked up pricing on their vehicles and horrible customer service. Mind you this was a vehicle that was professionally reconditioned twice a year and with only 14k miles on it in 5 years. All service records and clean title with one owner. Perhaps if your sales person took two seconds to actually look at my car rather than try to low ball me from the start, we might have come to an agreement. I ended up trading my car to another dealership who was happy to give me full trade-in value without any trouble.

    Does not recommend this dealer
    Sunnyside Acura

    Thank you for taking a moment to post your comments. We received an internet inquiry from Edmunds.com Trade Appraisal and contacted you based on the information you provided in that inquiry. Unfortunately we are not always able to provide the trade price clients are looking for based on the type of vehicle it is or how long we think it will take to sell in a retail environment. One thing trade appraisal tools do not typically account for is reconditioning costs. When we purchase a vehicle, we spend, on average, $2,000 for reconditioning. This must be accounted for in our offer. As I mentioned, unfortunately, we are not always able to offer what a client is looking for by way of trade price. Thank you for the opportunity.


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  • Service visit
    June 13, 2016

    Had some issues with my service visit but they were corrected professionally. You can mess up, but if you make good on it, you've got a customer f...

    Sunnyside Acura

    Thank you for taking a moment to write a review of your experience with us. We strive for complete client satisfaction. Communication is the key t...


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    Had some issues with my service visit but they were corrected professionally. You can mess up, but if you make good on it, you've got a customer for life

    Does recommend this dealer
    Came in for service or repair
    Sunnyside Acura

    Thank you for taking a moment to write a review of your experience with us. We strive for complete client satisfaction. Communication is the key to a positive experience. We look forward to working with you again and hope to see you at the grand re-opening once the renovation is complete!


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  • Once again they were fantastic
    June 10, 2016

    I just purchased my third Acura from Sunnyside Acura and they were fantastic again. Very easy to work with, professional, friendly and very carin...

    Sunnyside Acura

    We are so pleased that we were able to provide you with the service, selection and friendly staff for a third Acura purchase! It's great to see th...


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    I just purchased my third Acura from Sunnyside Acura and they were fantastic again. Very easy to work with, professional, friendly and very caring about their customers. Jimmy Biddle, Mike Blatus and Franklin Emerson are a pleasure to work with and purchase a car from.

    Does recommend this dealer
    Sunnyside Acura

    We are so pleased that we were able to provide you with the service, selection and friendly staff for a third Acura purchase! It's great to see that the Acura product continues to excite you with the technology and performance it offers; and that we're able to provide what you're looking for in a dealership. Thank you.


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  • Trustworthy, respectful, not pushy
    June 5, 2016

    I've been leasing vehicles from Sunnyside for the past 7 years now and the past year I have been lucky to work with Jimmy B. Everyone on the sales...

    Sunnyside Acura

    Thank you Ricardo for the kind words. It is nice to know that clients appreciate what we have to offer and reward us with their continued business...


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    I've been leasing vehicles from Sunnyside for the past 7 years now and the past year I have been lucky to work with Jimmy B. Everyone on the sales floor is actually a good team to go in visit when looking for a vehicle. Being in sales myself I am not an easy customer to deal with because I will make sure I get the best deal possible but also make sure to keep in mind respecting the sales person's side as well. There's not a time where I have felt pressured to do anything at all. I've trusted Jimmy even sending my wife in without me because he made us both feel comfortable whenever we came in. I brought the challenge of trying to beat our perspective of replacing our 2016 RDX w a Honda w the 3rd row... He did his research comparing the two and there was no way after all he worked and provided us with the needed information to make a better decision. Whenever I run into someone who ask about both our cars (2016 MDX and TLX) I make sure to send them his way. We then worked with Idy thigh all the financing which he made easy for us and made sure he walked us through the whole process from start to finish.

    Does recommend this dealer
    Sunnyside Acura

    Thank you Ricardo for the kind words. It is nice to know that clients appreciate what we have to offer and reward us with their continued business. We hope to see you, and your wife at our grand re-opening when the renovation is complete. Thank you once again!


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