Reviews
The staff and management were easy to work with.
The staff and management were easy to work with. Jason is a real top quality sales person.
The staff and management were easy to work with.
The staff and management were easy to work with. Jason is a real top quality sales person.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Lauren was so easy to work with.
Lauren was so easy to work with. She was very knowledgeable and supportive. Great experience!
Lauren was so easy to work with.
Lauren was so easy to work with. She was very knowledgeable and supportive. Great experience!
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I looked for a long time for the best SUV for me.
I looked for a long time for the best SUV for me. I always returned to the Defender. Josh worked with me in October and I bought in February. He took time to explain all the features and bells. Very knowledgable, engaging and I am glad he is my sales guy. Bluff City is always pristine, smells great and exactly reflecting the Land Rover Jaguar brand. I have been in retail for a long time selling flowers and events - I expect a lot. Josh and Bluff City exceeded my expectations.
I looked for a long time for the best SUV for me.
I looked for a long time for the best SUV for me. I always returned to the Defender. Josh worked with me in October and I bought in February. He took time to explain all the features and bells. Very knowledgable, engaging and I am glad he is my sales guy. Bluff City is always pristine, smells great and exactly reflecting the Land Rover Jaguar brand. I have been in retail for a long time selling flowers and events - I expect a lot. Josh and Bluff City exceeded my expectations.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Brian Davis did a spectacular job!
Brian Davis did a spectacular job!!!! I was in and out in under an hour! Highly recommend.
Brian Davis did a spectacular job!
Brian Davis did a spectacular job!!!! I was in and out in under an hour! Highly recommend.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Jaguar Land Rover Bluff City offers a solid overall
Jaguar Land Rover Bluff City offers a solid overall experience. The dealership is well maintained, and the staff is knowledgeable and professional. When things are running smoothly, the service and communication are very good, and it’s clear the team takes pride in the brand and customer experience. That said, there were a few moments where engagement could have been stronger, which is the reason for four stars instead of five. Nothing major—just opportunities to improve consistency and communication. Overall, this is a dependable dealership, and I would recommend Jaguar Land Rover Bluff City to others, especially those who value a courteous staff and a premium environment. With a bit more attention to initial connections with customers, this could easily be a five-star experience.
Jaguar Land Rover Bluff City offers a solid overall
Jaguar Land Rover Bluff City offers a solid overall experience. The dealership is well maintained, and the staff is knowledgeable and professional. When things are running smoothly, the service and communication are very good, and it’s clear the team takes pride in the brand and customer experience. That said, there were a few moments where engagement could have been stronger, which is the reason for four stars instead of five. Nothing major—just opportunities to improve consistency and communication. Overall, this is a dependable dealership, and I would recommend Jaguar Land Rover Bluff City to others, especially those who value a courteous staff and a premium environment. With a bit more attention to initial connections with customers, this could easily be a five-star experience.
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- Quality of repair
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- Overall facilities
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Everyone was so helpful and attentive.
Everyone was so helpful and attentive. They made the process quick and easy and I got exactly what I wanted.
Everyone was so helpful and attentive.
Everyone was so helpful and attentive. They made the process quick and easy and I got exactly what I wanted.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
This dealership is amazing and the attention to detail
This dealership is amazing and the attention to detail was over and beyond. Josh Adams was the best salesman a customer could ask for. Josh went out of his way to accommodate any and all requests that I had. Josh was very knowledgeable about the vehicle that he helped us through the sales process with. This dealership is a fun place to visit. The layout is very inviting and the staff are extremely friendly. I never had a need or a want while visiting the dealership. From the moment I walked in, Josh was all over it and knew exactly which vehicle would fit our desires. The purchasing process was very relaxed and not intimidating by any means. Everyone bent over backwards to make sure this process was as easy and straightforward as possible. To me, there were no games being played like at other dealerships. The buying process was to the point and generous. I was very aware of the trade in and I felt that Bluff City Land Rover went out of their way to make this a perfect experience for me and my family. I am very satisfied and happy with my experience from the very beginning to the end of the purchasing process. I WILL be back to purchase another Land Rover. This is the experience I’ve always longed for and I felt everything mattered to the dealer as it did to me. Thank you very much for all that you’ve done to make this experience as special as I always dreamed it would be.
This dealership is amazing and the attention to detail
This dealership is amazing and the attention to detail was over and beyond. Josh Adams was the best salesman a customer could ask for. Josh went out of his way to accommodate any and all requests that I had. Josh was very knowledgeable about the vehicle that he helped us through the sales process with. This dealership is a fun place to visit. The layout is very inviting and the staff are extremely friendly. I never had a need or a want while visiting the dealership. From the moment I walked in, Josh was all over it and knew exactly which vehicle would fit our desires. The purchasing process was very relaxed and not intimidating by any means. Everyone bent over backwards to make sure this process was as easy and straightforward as possible. To me, there were no games being played like at other dealerships. The buying process was to the point and generous. I was very aware of the trade in and I felt that Bluff City Land Rover went out of their way to make this a perfect experience for me and my family. I am very satisfied and happy with my experience from the very beginning to the end of the purchasing process. I WILL be back to purchase another Land Rover. This is the experience I’ve always longed for and I felt everything mattered to the dealer as it did to me. Thank you very much for all that you’ve done to make this experience as special as I always dreamed it would be.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Lauren was great!
Lauren was great! She was very knowledgeable and helpful in every way possible. Could not have asked for for anything better
Lauren was great!
Lauren was great! She was very knowledgeable and helpful in every way possible. Could not have asked for for anything better
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent customer service from the sale consultant and
Excellent customer service from the sale consultant and the paperwork process with the finance department was also great.
Excellent customer service from the sale consultant and
Excellent customer service from the sale consultant and the paperwork process with the finance department was also great.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I’m very pleased with the vehicle and I was pleased with
I’m very pleased with the vehicle and I was pleased with the person who sold my husband the car
I’m very pleased with the vehicle and I was pleased with
I’m very pleased with the vehicle and I was pleased with the person who sold my husband the car
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car