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Reviews

Average Ratings

4.6
538 lifetime reviews. Includes reviews of Lexus of Edison from DealerRater.com
  • Mr. Rama

    I have been coming here for years. This is a very warm friendly service center. Although you will pay the dealer prices but you will get top notch...


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    I have been coming here for years. This is a very warm friendly service center. Although you will pay the dealer prices but you will get top notch quality work. Thank you Cheo for always taking care of my car.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great Service and People

    Everyone that I dealt with was very professional and helpful--I came in for my FREE 10,000 mile service and was quick and they washed my CAR!


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    Everyone that I dealt with was very professional and helpful--I came in for my FREE 10,000 mile service and was quick and they washed my CAR!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Dale Johnson at Lexus of Edison is great!
    May 1, 2017

    I finally decided to lease my car and I went to Lexus of Edison. My family has been dealing with Dale Johnson for quite some time, and after havin...


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    I finally decided to lease my car and I went to Lexus of Edison. My family has been dealing with Dale Johnson for quite some time, and after having all types of cars, I decided to give Lexus a try. Alas, I am totally happy with my decision!!!! I LOVE my car. Dale Johnson was extremely helpful, very efficient, and it was an extremely smooth and streamlined process that made me want to come back again and choose Lexus. It was a very comfortable, friendly, welcoming atmosphere - - it was not just about a sale which was really important!

    Does recommend this dealer

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  • Excellent
    April 28, 2017

    Had a great experience at Lexus of Edison. Came in with a tire issue which turned out to be a nail. I had thankfully purchased the tire and wheel ...


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    Had a great experience at Lexus of Edison. Came in with a tire issue which turned out to be a nail. I had thankfully purchased the tire and wheel insurance which Dan Mercado at the time of purchase had suggested so they replaced my tire with a brand new one. Cheers to Dan Mercado for convincing me to purchase that !!!! They took care of it and I'm one happy customer. Thanks Lexus of Edison !!!!!!

    Does recommend this dealer

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  • Wayne Gross !
    April 20, 2017

    Let me tell you guys I have a Lexus ISF 2008 you know a lil old nothing big deal and I have been going to this dealer ship for a while including w...


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    Let me tell you guys I have a Lexus ISF 2008 you know a lil old nothing big deal and I have been going to this dealer ship for a while including way before Wayne became service Manager and if tell you he would do everything in his power to help you out ! Believe it because multiple times I haven't had my appointment and when I do am late ... I don't mean to be but my working schedule isn't really the best and they work around it ! I haven't bought any new Lexus not because I don't want to ! Trust me but if i do it's going to be from Lexus of Edison this guy goes an inch a mile and a state to help you with any of your Lexus problem ! I highly recommend him ! Thanks Lexus of Edison for having him I like the fact that any service am at good hands !

    Does recommend this dealer
    Came in for service or repair

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  • Good Sales executive
    April 2, 2017

    Lexus of Edison gave me a fantastic deal for me new Lexus RX350. Dale Johnson is an excellent salesperson and was able to help me get the right ch...


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    Lexus of Edison gave me a fantastic deal for me new Lexus RX350. Dale Johnson is an excellent salesperson and was able to help me get the right choices for my needs and budget. I never imagined buying a car would be so easy. I had planned to take a Saturday morning drive to various dealers, evaluate several brands and then evaluate what I wanted based on the best available offers. What I did instead was I entered Lexus of Edison, met with Dale and came out with a car. Best decision ever and I'm very happy with the professionalism and quality of the purchase. Great service and wish them the best.

    Does recommend this dealer

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  • "The making of a loyal customer"
    March 31, 2017

    I got my second Lexus yesterday in three years both times with the help of Dale Johnson. The first time I dealt with him he earned my trust in ma...


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    I got my second Lexus yesterday in three years both times with the help of Dale Johnson. The first time I dealt with him he earned my trust in many many ways, one is straight forward pricing. He has a vast knowledge in Lexus line of product. He is not a typical sales person, most sales person after a sale you won't hear from them again. Dale called me and e-mailed me numerous times to make sure I didn't have any concern regarding my SUV. I'm planning to seek his help again soon.....

    Does recommend this dealer

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  • Above and beyond
    March 24, 2017

    We have dealt with Dale Johnson at Lexus Of Edison since 2010. Any questions or concerns that we may have had were always answered promptly and ...


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    We have dealt with Dale Johnson at Lexus Of Edison since 2010. Any questions or concerns that we may have had were always answered promptly and with a smile. I recently needed to know something very important regarding our new car and needed the answer on the spot. I got in touch with Dale and although it was his day off he was able to quickly and accurately supply me with the important information I desperately needed. This shows the integrity and true concern Dale has for his customers, even long after the sale of the car is a done. He is truly a professional who takes his work seriously and values his customers immensely.

    Does recommend this dealer

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  • Great Experience all around- Lexus of Edison
    March 22, 2017

    This was my first Lexus experience and all around my husband and I were thoroughly impressed from the moment we walked in. The Sales reps did not ...


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    This was my first Lexus experience and all around my husband and I were thoroughly impressed from the moment we walked in. The Sales reps did not bug us and we were able to look around and tell the receptionists when we were ready to take the test drive. Dale, our Sales rep was very personable, professional and explained all the features. I did not feel he was rushing us and answered all my questions. I was honest and said I wanted to test drive a few other SUVs before making my decision.The team did not call me consistently or send me numerous emails as other dealerships did. I was back to the Lexus dealership within the week and leased the RX. We met Justin and Danny from the Finance team and they were great as well. We did not walk out of the dealership until 10:30 on a Friday night so they all stayed late to help us. I know they were getting a sale but I did not feel that way. Overall, it was a wonderful experience and I will continue to tell friends and family about it and am so happy with my new car!

    Does recommend this dealer

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  • Service Excellence_Chris Young
    March 18, 2017

    Chris Young was exceptional in actively listening to my needs. What I found to be most impressive about Chris is his ability to remain present and...


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    Chris Young was exceptional in actively listening to my needs. What I found to be most impressive about Chris is his ability to remain present and engaged during our time together. Chris was friendly, had a sense of humor, relaxed and operated with a sense of integrity. I appreciate his mannerism and demeanor. My time spent at the Lexus of Edison, New Jersey was nothing short of a "Service Excellence" experience. Thank you, Chris. Best of success to you for a solid end of the month win! #OneTeam! exceptional in his ability

    Does recommend this dealer

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