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Reviews

Average Ratings

2.5
14 lifetime reviews.
  • Angry in Pa

    This place is awful, once the sales is made they don't know who you are.... You call with a question or issue and just get the run around.... I di...


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    This place is awful, once the sales is made they don't know who you are.... You call with a question or issue and just get the run around.... I did buy a vehicle but after 3 weeks of waiting for my new tags i finally went to the auto tag store to pick them up myself.... Poor, poor customer service once you buy a vehicle, and every vehicle is sold as it.... They don't want to be bother with you once the sake is made.... I traveled all the way from Pa because of seeing the commercial on TV on a snowy day.... Now I wish I was out shoveling instead of watching TV..... !

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    5 people out of 9 found this review helpful. Did you?

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  • Largest selection of previously owned rental cars

    So I've seen this commercial on TV over and over again of the same guy, (I think he's the owner and he loves to talk and talk and talk) passed the...


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    So I've seen this commercial on TV over and over again of the same guy, (I think he's the owner and he loves to talk and talk and talk) passed the facility several times and decided to stop in and see what they had in stock. They say over and over again that they're the largest pre-owned facility in South Jersey, which couldn't be any further from the truth. The fact of the matter is they barely have 30 cars in stock. Managers were very smug and talk down to you as if you're uneducated. For these reasons I chose not to buy a car there. I went less than a mile away and purchased an extremely low mileage TRUE one owner car which was fully "loaded" for less than one of their "entry level" rental cars with high mileage they buy from whatever rental agency........Stay away from this place.....

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    7 people out of 8 found this review helpful. Did you?

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  • terrible customer service

    I went in Saturday with intent to buy a car. I found one I liked, had the stated down payment in my pocket. My son is a certified mechanic and wor...


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    I went in Saturday with intent to buy a car. I found one I liked, had the stated down payment in my pocket. My son is a certified mechanic and works less than 2 miles from the dealership on the same exact road. He was willing to walk out tbig deal on their time since the customer at hand would or should be the most important person at that time. o car and simply run codes to tell me what if anything needed corrected on the car. No bay no wait just 3 extra minutes. I was told by the manager named Debbie that they did not have the time to do this. I would have thought the 3 minutes for a customer would have not been such a hassle or a wate of time since the current customer should be the single most imnportant thing to the business at that time. Not so, rude and very short with us. Needless to say I drove down the road found a car, they were more than happy to ride with me to my sons business and i timed it, it took 4 minutes and we were out of his parking lot. Now I would think 4 extra minutes to earn my business would be a good investment. Not so with Debbie. I have shared my experience with everyone I can and already have over 2000 responses. I will now make it my crusade to make sure every single person in Clartksville an surrounding area knows that 4 minutes is too long or they dont want a mecahinc to lok at yheir cars. I dont know which one but will share my story and let the public decide. The dealers already dont like you now the customers will learn also. 4 minutes was ll it took i am soory to ask for 4 minutes of your time

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    5 people out of 6 found this review helpful. Did you?

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  • Run......run fast!

    This place sure isn't all it's cracked up on TV when you hear David Pancrazio week in and week out talking about how his cars are all loaded with ...


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    This place sure isn't all it's cracked up on TV when you hear David Pancrazio week in and week out talking about how his cars are all loaded with options and features. How he is the largest pre-owned deaership in South Jersey. He's got 60 cars tops on his best day and it seems as if most of them come from rental agencies and fleet cars. His salesman are clueless, led by a the same type of management. He also has a store in Berlin, called Berlin Auto Outlet which sells nothing but trash. I know someone who bought at both stores and has had nothing but problems with their vehicles. There are way to many used car stores that you can shop at rather than go to any one of these places. Save yourself the trip and shop elsewhere.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    6 people out of 7 found this review helpful. Did you?

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  • No customer service

    Beware buyers when you find something online and then go in person there is a big difference. Half of the options listed do not exist on the vehic...


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    Beware buyers when you find something online and then go in person there is a big difference. Half of the options listed do not exist on the vehicles. The staff is completely clueless about the cars they are selling. Can't tell you anything about the history of vehicle. Very unprofessional. Wouldn't recommend this place to an enemy!

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    3 people out of 5 found this review helpful. Did you?

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  • overwhelmingly satisfied

    I was searching for a used vehicle when Carmart came to mind. I had been watching David on Carmart's Saturday morning infomercials for the past ye...


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    I was searching for a used vehicle when Carmart came to mind. I had been watching David on Carmart's Saturday morning infomercials for the past year. After seeing a vehicle that interested me I entered my information into the 30 second credit check on Carmart's website and not even an hour later I received a call from a salesman, Nick Grauss. Nick was very knowledgeable and helpful during our phone conversations. Upon my arrival at the dealership, the vehicle I was interested in was cleaned and ready for a test drive. Nick greeted me in the showroom and gave me his undivided attention. Nick had done all of the financial legwork prior to my arriving which was appreciated. The facilities are very clean and modern and was easy to locate. In fact, showroom upgrades were being done during my visit. Nick was very knowledgeable with the entire process and he made me feel very comfortable. The vehicle that I purchased is a 2014 off-lease SUV in almost new condition with very low mileage. I am very pleased with my new vehicle and I look forward to making future automobile purchases from Nick and would highly recommend family and friends visit Carmart for their next vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    4 people out of 7 found this review helpful. Did you?

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  • Great service !!

    I went there as a first time car buyer not knowing what to expect, mostly thinking these guys are going to try to rip me off. Nicholas Graus was t...


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    I went there as a first time car buyer not knowing what to expect, mostly thinking these guys are going to try to rip me off. Nicholas Graus was the guy who really helped me out was welcoming from the door, didn't try to rip me off, gave me a great deal on a 2013 vehicle that works perfect with my financial status !!! I'm more than pleased with my purchase but also there service is phenomenal!!! I highly recommend this place to anybody who is looking to buy a beautiful vehicle, with reasonable prices, and excellent service men !!! Thanks again Nicholas !

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    3 people out of 5 found this review helpful. Did you?

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  • Great buy, great salesman

    Went too car mart yesterday to look at an Audi a4. I had great customer service by a great guy Nicholas Grauss. He did everything in his power to ...


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    Went too car mart yesterday to look at an Audi a4. I had great customer service by a great guy Nicholas Grauss. He did everything in his power to help me out and make me comfortable with the car and also with my financial status and he got me to where i needed to be. I would highly recommend to friends and family. They are there to help you get into something new, thanks again Nicholas!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Got my Benzo!

    My husband and I was channel surfing 1 Saturday morning and came across Carmart's infomercial. After looking and listening to David(owner) talk I ...


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    My husband and I was channel surfing 1 Saturday morning and came across Carmart's infomercial. After looking and listening to David(owner) talk I was very skeptical but my husband was totally sold that this was the right dealership for us.I must admit that he was right. When I arrived Ron greeted me with a pleasant smile and a willingness to help me. I then told him exactly what I wanted and how much I wanted to spend .He didn't try to talk me into another car nor talk me out of my 1st car choice.He simply said " let go inside and see what we can work out", 20 mins later I was sighing my loans paper for my Benzo,my C300. Then to top it off, I brought my husband back and Ron hook him up with 5.0 GT Mustang(manual).We couldn't believe that we were both walking out of there with 2 cars. When they say they can work it out, they mean it! Ron(salesman) and Joey(loan manager) really hook up us.They went way beyond the call of duty to make sure that we both got the vehicles that we wanted.You both are awesome dudes!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 3 found this review helpful. Did you?

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  • Great courteous service

    This is my second return, the first time came was for my daughter. They were then and are now the best to come to. If you have any type of problem...

    Dealer Response

    Thank you so much Ana, if there is anything you need in the future please let us know. If you know someone in the market for a new vehicle send t...


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    This is my second return, the first time came was for my daughter. They were then and are now the best to come to. If you have any type of problems with your credit, these are the guys to come too.... Believe me when I tell. you they help, they help. Thank you Car Mart.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 3 found this review helpful. Did you?
    Dealer Response

    Thank you so much Ana, if there is anything you need in the future please let us know. If you know someone in the market for a new vehicle send them our way and ask me about our $$$ Referral program.. Thank you again. Sincerely, Nick Gregoria Internet Sales Manager Phone: (856) 719-6999 Fax: (856) 318-1393 Email: nick@carmartautos.com Website: www.carmartautos.com Address: Car Mart Automotive Group 800 N. Blackhorse Pike Williamstown, NJ 08094


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