Reviews
Great buying experience.
Great buying experience. Everyone was very helpful. The car was in great shape. Always go with a CPO vehicle. Would recommend this dealer and salesperson to anyone.
Great buying experience.
Great buying experience. Everyone was very helpful. The car was in great shape. Always go with a CPO vehicle. Would recommend this dealer and salesperson to anyone.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the great rating! We are always happy to help!
Easy to work with and get the deal done, good experience
Easy to work with and get the deal done, good experience all around. The team went above and beyond to deliver the car out of state. Highly recommend the used car team.
Easy to work with and get the deal done, good experience
Easy to work with and get the deal done, good experience all around. The team went above and beyond to deliver the car out of state. Highly recommend the used car team.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We always appreciate positive reviews! Thank you, and happy motoring!
I have delta with this dealership for multiple purchases
I have delta with this dealership for multiple purchases and they always provide excellent service, very professional.
I have delta with this dealership for multiple purchases
I have delta with this dealership for multiple purchases and they always provide excellent service, very professional.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I really love my new 2025 BMW X7.
I really love my new 2025 BMW X7. The customer service I received from my salesperson, Jenna Butler, at the Midlothian VA dealership was excellent. Jenna was extremely knowledgeable about all of the BMW models, and she was extremely helpful throughout the entire transaction. I would highly recommend working with Jenna for anyone that is interested in buying a new BMW.
I really love my new 2025 BMW X7.
I really love my new 2025 BMW X7. The customer service I received from my salesperson, Jenna Butler, at the Midlothian VA dealership was excellent. Jenna was extremely knowledgeable about all of the BMW models, and she was extremely helpful throughout the entire transaction. I would highly recommend working with Jenna for anyone that is interested in buying a new BMW.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This was honestly the best car buying experience I?
This was honestly the best car buying experience I?ve ever had. Everyone, at Richmond BMW Midlothian, seemed genuinely interested in helping me. I never felt pressured to buy, which is rare when car shopping! I would definitely recommend them to friends/family.
This was honestly the best car buying experience I?
This was honestly the best car buying experience I?ve ever had. Everyone, at Richmond BMW Midlothian, seemed genuinely interested in helping me. I never felt pressured to buy, which is rare when car shopping! I would definitely recommend them to friends/family.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you again for taking the time to let us know how we did!
Jenna made the transaction process very smooth and easy.
Jenna made the transaction process very smooth and easy. We showed up at the appointment time and drove off the lot in less than two hours.
Jenna made the transaction process very smooth and easy.
Jenna made the transaction process very smooth and easy. We showed up at the appointment time and drove off the lot in less than two hours.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.
Awesome and fantastic dealer.
Awesome and fantastic dealer. Also they are so gentle each person to customers. I am always happy.
Awesome and fantastic dealer.
Awesome and fantastic dealer. Also they are so gentle each person to customers. I am always happy.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Scott is always ready to help me when I have a problem.
Scott is always ready to help me when I have a problem. I recommend the dealership to all my friends.
Scott is always ready to help me when I have a problem.
Scott is always ready to help me when I have a problem. I recommend the dealership to all my friends.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service and excellent knowledge and was very
Great service and excellent knowledge and was very helpful with picking a car out. I would use them again
Great service and excellent knowledge and was very
Great service and excellent knowledge and was very helpful with picking a car out. I would use them again
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My wife and I are greeted with smiles and an eagerness to
My wife and I are greeted with smiles and an eagerness to serve. I am confident that my wife will be treated with respect and honesty in all of her interactions with representatives from BMW Midlothian.
My wife and I are greeted with smiles and an eagerness to
My wife and I are greeted with smiles and an eagerness to serve. I am confident that my wife will be treated with respect and honesty in all of her interactions with representatives from BMW Midlothian.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Craig & Eloise Carey, thank you for taking the time to leave us this positive review! Have a wonderful day!