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Richmond BMW Midlothian

(695 reviews)
Visit Richmond BMW Midlothian
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–7:00pm 7:30am–5:00pm
Saturday 9:00am–6:00pm 7:00am–5:00pm
Sunday 9:00am–6:00pm 7:00am–5:00pm
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (855) 444-1240 (855) 444-1240
Used (855) 331-3637 (855) 331-3637
Service (855) 686-9589 (855) 686-9589

Inventory

See all 76 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since January 2013.
Richmond BMW Midlothian has Customer Preferred Selling. Customer Preferred is a completely transparent customer centered approach to buying a new BMW or pre-owned vehicle. Our Best Price Everyday and Every time upfront. That's Customer Preferred. Every vehicle in our new and pre-owned inventories has already been marked down with a highly competitive low price. Our vehicles are priced to sell...not negotiate. Everyone gets the same great low price. Our salespeople are non commission. They are paid a salary with a volume bonus. Therefore they can be your complete advocate to ensure you buy a vehicle that best fits your needs and budget.
Customer Preferred...Car Buying Made Easy!

Service center

Phone number (855) 686-9589

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
7:00am–5:00pm
Sunday
7:00am–5:00pm

Reviews

(695 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great buying experience.

Great buying experience. Everyone was very helpful. The car was in great shape. Always go with a CPO vehicle. Would recommend this dealer and salesperson to anyone.

Great buying experience.

Great buying experience. Everyone was very helpful. The car was in great shape. Always go with a CPO vehicle. Would recommend this dealer and salesperson to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the great rating! We are always happy to help!

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Easy to work with and get the deal done, good experience

Easy to work with and get the deal done, good experience all around. The team went above and beyond to deliver the car out of state. Highly recommend the used car team.

Easy to work with and get the deal done, good experience

Easy to work with and get the deal done, good experience all around. The team went above and beyond to deliver the car out of state. Highly recommend the used car team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We always appreciate positive reviews! Thank you, and happy motoring!

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I have delta with this dealership for multiple purchases

I have delta with this dealership for multiple purchases and they always provide excellent service, very professional.

I have delta with this dealership for multiple purchases

I have delta with this dealership for multiple purchases and they always provide excellent service, very professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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I really love my new 2025 BMW X7.

I really love my new 2025 BMW X7. The customer service I received from my salesperson, Jenna Butler, at the Midlothian VA dealership was excellent. Jenna was extremely knowledgeable about all of the BMW models, and she was extremely helpful throughout the entire transaction. I would highly recommend working with Jenna for anyone that is interested in buying a new BMW.

I really love my new 2025 BMW X7.

I really love my new 2025 BMW X7. The customer service I received from my salesperson, Jenna Butler, at the Midlothian VA dealership was excellent. Jenna was extremely knowledgeable about all of the BMW models, and she was extremely helpful throughout the entire transaction. I would highly recommend working with Jenna for anyone that is interested in buying a new BMW.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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This was honestly the best car buying experience I?

This was honestly the best car buying experience I?ve ever had. Everyone, at Richmond BMW Midlothian, seemed genuinely interested in helping me. I never felt pressured to buy, which is rare when car shopping! I would definitely recommend them to friends/family.

This was honestly the best car buying experience I?

This was honestly the best car buying experience I?ve ever had. Everyone, at Richmond BMW Midlothian, seemed genuinely interested in helping me. I never felt pressured to buy, which is rare when car shopping! I would definitely recommend them to friends/family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did!

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Jenna made the transaction process very smooth and easy.

Jenna made the transaction process very smooth and easy. We showed up at the appointment time and drove off the lot in less than two hours.

Jenna made the transaction process very smooth and easy.

Jenna made the transaction process very smooth and easy. We showed up at the appointment time and drove off the lot in less than two hours.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

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Awesome and fantastic dealer.

Awesome and fantastic dealer. Also they are so gentle each person to customers. I am always happy.

Awesome and fantastic dealer.

Awesome and fantastic dealer. Also they are so gentle each person to customers. I am always happy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Scott is always ready to help me when I have a problem.

Scott is always ready to help me when I have a problem. I recommend the dealership to all my friends.

Scott is always ready to help me when I have a problem.

Scott is always ready to help me when I have a problem. I recommend the dealership to all my friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Great service and excellent knowledge and was very

Great service and excellent knowledge and was very helpful with picking a car out. I would use them again

Great service and excellent knowledge and was very

Great service and excellent knowledge and was very helpful with picking a car out. I would use them again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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My wife and I are greeted with smiles and an eagerness to

My wife and I are greeted with smiles and an eagerness to serve. I am confident that my wife will be treated with respect and honesty in all of her interactions with representatives from BMW Midlothian.

My wife and I are greeted with smiles and an eagerness to

My wife and I are greeted with smiles and an eagerness to serve. I am confident that my wife will be treated with respect and honesty in all of her interactions with representatives from BMW Midlothian.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Craig & Eloise Carey, thank you for taking the time to leave us this positive review! Have a wonderful day!

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