Robin by far goes above and beyond to make you feel like family and make sure you are completely satisfied. I have gotten two Jeeps from bill havens and... they have been top notch quality vehicles. If I have ever had an issue it has been addressed right away and she has always worked with me on my payments. As a single mother for a long time and had went to school to get many degrees and have quite a bit of student loan debt that has made my credit poor not many would give us the time of day. Not bill haven cars. She went above and beyond to make sure I ended up with exactly what I wanted and I’m completely satisfied. Absolutely plan on getting our next car from them once I have my jeep paid off.
I have personally bought three cars from Bill Haven Cars and other family members have bought cars there as well. There's never been a bad experience in... any aspect of the transaction. Prices are better than can be found anywhere, service is far above everywhere else, both before and after the purchase. I've driven 8 hours to buy a car from Bill Haven Cars and I wouldn't hesitate to do it again.
This week I bought my second used car from Robin Haven.... The service, quality of car and overall experience was excellent. My first car was a KIA Sportage,... excellent SUV.. never one bit of trouble in the 2 years I owned it... This is why I went back and bought another KIA. Bill Haven Cars, Inc. guarantee that at any time I can bring my car in if there is trouble.... They will make it right. In all the years I have bought cars, my experience has never been comparable to Bill Haven Cars! I would and have recommended this car lot to all of our friends and will continue to do so.
I have purchased several cars over the years from this Dealership. I have always been treated with respect and never pressured into a purchase. I would... recommend this Dealership to anyone and everyone.
I was introduced to Bill Haven Cars in 1997 when I had just moved to Pensacola and needed a good, reliable vehicle. I bought my first of 13 family cars... and have been blessed each time. From economy cars to the family minivans, our kids have grown up riding in a Bill Haven Car! Bill, Robin and Will are great business owners. Customer service could not be better. It's like doing business with your best friends.
The woman definitely has a "used car salesman" personality. No manners. Please take some etiquette classes and learn how to treat people. Remember you... need the customers just as much as the customer needs the car. Next!
Thank you for your review and I'm so sorry that you had a negative experience. I take your dissatisfaction personally, as we've been a family-owned an...d operated company for over 50 years and take pride in our superior customer service. Please reach out to me at 850-937-7480. I would love the opportunity to make this right for you. Thank you, Robin Haven
I had a wonderful experience buying my Jeep from Bill Haven Cars. Robin is super friendly and goes out of her way to make the entire process easy and stress... free. Thanks Robin!
Bill, Robin, and Will were nothing less than outstanding. I was looking for a specific type of high end vehicle. They had there in the lot that for the... bill! Mr. Haven showed me all three pointing out the good and the bad. I finally decided on a Lexus SC 430. Here's the best part, Mr Haven would not sell it to me until Will put in a new OEM A.C. compressor and new struts for the trunk assembly. He also replaced the timing belt and a new water pump for a very fair price. I have been thrilled with this vehicle. It has exceeded my expectations and had increased in value since I bought it. What could be better? I would buy a car from the Havens anytime. They are very nice people and very fair.
As I mentioned, I am a disabled woman so car shopping was a difficult purchase for me. Mr. Haven obviously noticed this & directed me to a "PERFECT" auto... for me!!! It is in beautiful condition & I couldn't be happier!!! I drove it to above Columbus, Ga only weeks after buying it, which was a pleasure!!! I was referred to Bill Haven Cars by my sister whom she has purchased her cars from. Now Mr. Haven is a part of our family as well! :)
contacted dealer 5 times never responded to me I give a big zero to this dealer