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Reviews

Average Ratings

3.7
Average based on 15 reviews.
  • I COULD NOT BE HAPPIER

    Bill, Robin, and Will were nothing less than outstanding. I was looking for a specific type of high end vehicle. They had there in the lot that fo...


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    Bill, Robin, and Will were nothing less than outstanding. I was looking for a specific type of high end vehicle. They had there in the lot that for the bill! Mr. Haven showed me all three pointing out the good and the bad. I finally decided on a Lexus SC 430. Here's the best part, Mr Haven would not sell it to me until Will put in a new OEM A.C. compressor and new struts for the trunk assembly. He also replaced the timing belt and a new water pump for a very fair price. I have been thrilled with this vehicle. It has exceeded my expectations and had increased in value since I bought it. What could be better? I would buy a car from the Havens anytime. They are very nice people and very fair.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Could not have been happier

    As I mentioned, I am a disabled woman so car shopping was a difficult purchase for me. Mr. Haven obviously noticed this & directed me to a "PERFEC...


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    As I mentioned, I am a disabled woman so car shopping was a difficult purchase for me. Mr. Haven obviously noticed this & directed me to a "PERFECT" auto for me!!! It is in beautiful condition & I couldn't be happier!!! I drove it to above Columbus, Ga only weeks after buying it, which was a pleasure!!! I was referred to Bill Haven Cars by my sister whom she has purchased her cars from. Now Mr. Haven is a part of our family as well! :)

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • paul wesson

    contacted dealer 5 times never responded to me I give a big zero to this dealer


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    contacted dealer 5 times never responded to me I give a big zero to this dealer

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Would you buy????

    Made an appointment to see a specific car. Drove in the rain from Pace to their lot and was told the car was not there! His wife had the car at a ...

    Dealer Response

    First off in response to this fabricated and dramatic written review, this car has NEVER been smoked in. We have never mislead customers and we ar...


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    Made an appointment to see a specific car. Drove in the rain from Pace to their lot and was told the car was not there! His wife had the car at a beauty shop back across town. They never bothered to call and tell us not to come to the lot. Claimed they did not have my phone number but I called and spoke to them in making the appointment the day before at least 3 times. So, they must have the only phones that don't show caller ID. Also they knew who sent us to see the car but never bothered to call them to get my phone number. That all being said, I asked the day I called was this a NON SMOKING CAR? Bill Haven said "absolutely, you can get the smell out of a car for a short time but tobacco smell always comes back." This is the only truth he told because when we opened the car doors you could gag from the tobacco smell!!! Now, you decide if you would buy from this dealer???????????????????????

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    First off in response to this fabricated and dramatic written review, this car has NEVER been smoked in. We have never mislead customers and we are not going to start now. The owners ( Bill Haven ) wife was driving the car that day. There was a miss communication with Bills wife as to when the car was to be at the lot. No big deal !!!! We made the car available right away. In closing we do not appreciate false statements made upon us. We have been in business over 57 years with 80% repeat. Bottom line these were very difficult ladies to deal with and I am sure if I put a 2016 Jaguar in front of them they would find something wrong with it. Shaking our heads !


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  • Class Act pre-owned Car Dealership

    Robin Haven, Bill Haven and Will did a wonderful job. Robin sold me the vehicle and did all the paperwork. She was informative and her knowledge o...


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    Robin Haven, Bill Haven and Will did a wonderful job. Robin sold me the vehicle and did all the paperwork. She was informative and her knowledge of the vehicle was outstanding. Her father Bill had me in his office to review the CARFAX with me. Will, Robin's son serviced my vehicle and made sure it was ready to go out of town before I took delivery of it. This family owned business goes far and above for there customers. I will refer friends and family to them. Thank you Bill Haven Cars for selling me such a nice Toyota.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • No one, no service and no sell.

    I had no experience. I sent my son by to look at a vehicle and the place was locked up tight. I called and no one has contacted me.


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    I had no experience. I sent my son by to look at a vehicle and the place was locked up tight. I called and no one has contacted me.

    Does not recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?

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  • Honesty and Value!

    Robin and Bill treat everyone like family! I was so pleased not to feel the least bit pressured, I looked at several vehicles before I found my be...


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    Robin and Bill treat everyone like family! I was so pleased not to feel the least bit pressured, I looked at several vehicles before I found my beauty! Keep up the good work!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Great Deals

    I've had the Opportunity to purchase several vehicles from Bill Haven Cars and each time was a fabulous business transaction. Bill and a great Gen...


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    I've had the Opportunity to purchase several vehicles from Bill Haven Cars and each time was a fabulous business transaction. Bill and a great Gentleman and his Daughter Robin, well I'm speechless.. All the transactions were done in a timely, professional and courteous manner. I would recommend anyone to go see Bill or Robin and purchase a vehicle from them.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Awesome experience!

    Called Bill about a car I saw online he told me all about the car and since I was in Mobile and worked all week he held car until I could get ther...


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    Called Bill about a car I saw online he told me all about the car and since I was in Mobile and worked all week he held car until I could get there on Saturday. Him and Robin are great folks and made the buying experience a pleasure. I felt at home with them and felt like I was talking to my best friend! The car is awesome with low miles and I feel comfortable knowing my son and new grandson are in a dependable vehicle! I would buy from again. Thanks Bill and Robin for being such great folks to work with!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Great Customer Service

    Having bought a couple of cars in the past, I find the car buying experiance a little daunting. They have made the over all experiance enjoyable. ...


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    Having bought a couple of cars in the past, I find the car buying experiance a little daunting. They have made the over all experiance enjoyable. I have do say they helped me through the whole car buying process and was willing to accomidate my hectic work schedule. Thank you!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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