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Reviews

Average Ratings

4.8
Average based on 228 reviews.
  • WELL WORTH THE DRIVE

    I was searching for a used truck for my daughter in Indiana for several weeks. Lots of disappointments and wasted trips. Decided to search with ca...

    Dealer Response

    Phil, thanks for the great review! We appreciate you making the long trip to see us and cant thank you enough for trusting in us with your vehicle...


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    I was searching for a used truck for my daughter in Indiana for several weeks. Lots of disappointments and wasted trips. Decided to search with cars.com and bumped the search radius out to 250 miles. Found a truck at KDK auto brokers in Brunswick, Ohio. Phil at the dealership texted me detailed photos. Made the 4 hour drive to look at it. BINGO. Daughter loved it. No hassle price and trade. Cruised through on financing. Very courteous staff. Thank you.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Phil, thanks for the great review! We appreciate you making the long trip to see us and cant thank you enough for trusting in us with your vehicle purchase! We really appreciate it!


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  • Over the Internet = easy buying experience

    I drove from Western Kentucky to KDK for a Ford Raptor. They had the best price around for a great truck and were legitimately willing to negotiat...


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    I drove from Western Kentucky to KDK for a Ford Raptor. They had the best price around for a great truck and were legitimately willing to negotiate. RJ was absolutely phenomenal to work with - quick to respond and as helpful as any could ever be. When I got there the truck was detailed and ready for me to take for a test drive, which went extremely well. The only thing keeping me from giving them 5 stars in every category was that Phil was kind of hard to understand over the phone and was semi-challenging, to me, to work with. However, he was incredibly polite and professional, and when he handed the reigns off to RJ things went swimmingly. Overall, the entire experience was well worth the 16 hour round trip drive in less than 24 hours.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Fast Paced Dealership!

    Unlike a typical dealer where a salesman comes to greet you outside, you will need to look over and decide if you want to take the next step to go...

    Dealer Response

    Wm, Thank you for leaving us this review. We appreciate you commenting on John and how he was very accommodating for you during your visit here wi...


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    Unlike a typical dealer where a salesman comes to greet you outside, you will need to look over and decide if you want to take the next step to go inside and discuss the vehicle you want. The dealership on our visit was only manned by John. He was very accommodating, but was shuffling between customers and working out deals between different people. This was very awkward since he would be talking to one customer at a desk then answer your questions while you were standing near the other potential customer. The price was very fair for the vehicle, but a deal could not be made due to certain options not on the vehicle. This was a different way of shopping for a vehicle and although unconventional, the vehicles seemed to be looked over and inspected thoroughly and at a decent price .

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Wm, Thank you for leaving us this review. We appreciate you commenting on John and how he was very accommodating for you during your visit here with us.You are definitely correct when u stated that we are unconventional. Unlike other dealers, we wont go outside and hover over and pressure our valued customers while they are trying to look over our vehicles. We want everyone to take their time to think about their purchase as it is one of the biggest decisions a person will make aside from buying a house. We also let our customers test drives without a sales associate accompanying them as we want people to be comfortable during their test drive as well. It is also very common here for our sales team to deal with multiple customers at one time due to the sheer volume of business we do here and we hope you still received the attention you deserve. Thank you again for the review.


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  • Great Dealership!!!

    Bought a great Nissan Titan! Had an issue with the door and they took care of it! Overall very satisfied, I would recommend John Cirner and RJ els...

    Dealer Response

    Tim, thank you for the kind words! We really appreciate your business! Please dont hesitate to call us again if you need anything in the future!


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    Bought a great Nissan Titan! Had an issue with the door and they took care of it! Overall very satisfied, I would recommend John Cirner and RJ elser to anyone looking for a vehicle!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Tim, thank you for the kind words! We really appreciate your business! Please dont hesitate to call us again if you need anything in the future!


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  • 4th car my family has bought here

    Ive bought 4 cars total now from KDK. The only reason i keep coming back is because of the manager, John Cirner. He is always extremely busy due t...

    Dealer Response

    Russ, Thank you for your loyalty to KDK. We appreciate the great review! John works very hard to provide all of our valued customers with the same...


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    Ive bought 4 cars total now from KDK. The only reason i keep coming back is because of the manager, John Cirner. He is always extremely busy due to the high volume of business this place does, but John is always attentive to our needs and very courteous. On top of that, if we find any issues with the cars we are going to purchase, John always gets it figured out. KDK has great cars too but John takes it over the top. He does a really great job.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Russ, Thank you for your loyalty to KDK. We appreciate the great review! John works very hard to provide all of our valued customers with the same quality experience and we are always pleased to hear that it shows. Thank you again for your business!


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  • awesome!

    I had a great experience! Bought a great Honda Insight I love. I will recommend this place to my friends and family!

    Dealer Response

    Sarah, Thank you very much for the great review! We appreciate you shopping with us! You bought a great vehicle! We hope it serves you well for ye...


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    I had a great experience! Bought a great Honda Insight I love. I will recommend this place to my friends and family!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Sarah, Thank you very much for the great review! We appreciate you shopping with us! You bought a great vehicle! We hope it serves you well for years to come! Please dont hesitate to call us if you need anything in the future!


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  • Great buying experience

    Friendly customer service~! Great choices, Great selection! John Cirner was friendly and great to work with! Great customer service as mentioned! ...

    Dealer Response

    Dee, Thanks for the compliment! We work hard to provide a great experience here for all of our customers and we appreciate you taking the time to ...


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    Friendly customer service~! Great choices, Great selection! John Cirner was friendly and great to work with! Great customer service as mentioned! Would recommend to a friend!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Dee, Thanks for the compliment! We work hard to provide a great experience here for all of our customers and we appreciate you taking the time to tell everyone about it! Thank you very much for your business!


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  • great service

    John Cirner was great! Great courteous and very helpful. Overall very pleased with our 2011 Buick Lacrosse!

    Dealer Response

    Nicole, Thank you for the kind review. We really appreciate your business! You bought a great Lacrosse!


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    John Cirner was great! Great courteous and very helpful. Overall very pleased with our 2011 Buick Lacrosse!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Nicole, Thank you for the kind review. We really appreciate your business! You bought a great Lacrosse!


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  • Easy! Pleasant experience.

    Overall, good experience. Lots of inventory from which to choose. We had one vehicle in mind; test drove it and bought it.

    Dealer Response

    Pak, Thank you for the great review! We really appreciate your business!


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    Overall, good experience. Lots of inventory from which to choose. We had one vehicle in mind; test drove it and bought it.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Pak, Thank you for the great review! We really appreciate your business!


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  • John kept his word...

    Three days after I picked-up my 2006 HHR, I discovered it had a slow leak in one of the tires. Actually, it also had at least 3 bubbles in the si...

    Dealer Response

    Rick, we were more than happy to replace a defective tire for you. We are happy that John was able to work with you to get all of your other needs...


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    Three days after I picked-up my 2006 HHR, I discovered it had a slow leak in one of the tires. Actually, it also had at least 3 bubbles in the sidewall on the inner side of the tire, but you couldn't see them. No problem, John took care of it and got me a great replacement tire! "On the road again..."

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Rick, we were more than happy to replace a defective tire for you. We are happy that John was able to work with you to get all of your other needs met as well. Please dont hesitate to contact us again if there is anything else we can assist you with.


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