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Reviews

Average Ratings

4.4
52 lifetime reviews.
  • Best car buying experience!

    Jeff, Brett, and Jasmine were incredible! Very welcoming, informed, and down to earth. Not pushy but great sales people. They helped me stick to m...

    Dealer Response

    Thank you so much Abigail for giving us this opportunity to earn your business and for sharing the kinds words about our great team at our Mitsubi...


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    Jeff, Brett, and Jasmine were incredible! Very welcoming, informed, and down to earth. Not pushy but great sales people. They helped me stick to my budget and meet all the requirements I had for a new car. Took the anxiety out of making a major purchase. They also had great finance staff (Hoss), and Deon with All State saved us tons on our car insurance. Also, as recent transplants to Colorado, they gave us tons of info on the area, what to do, neighborhoods, etc. Thank you Bob Penkhus Mitsubishi!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much Abigail for giving us this opportunity to earn your business and for sharing the kinds words about our great team at our Mitsubishi store! They do such a great job and I know your compliments mean a lot. Happy Holidays, Bob Penkhus


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  • Not overwhelming

    They are wonderful! There is no pressure here. Jeff Clarke showed me what I could afford told me everything about the suv and got me in it fast. W...

    Dealer Response

    Thank you so much for taking the time to share your experience with us! Jeff is such a great asset to our organization! Thank you for your busin...


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    They are wonderful! There is no pressure here. Jeff Clarke showed me what I could afford told me everything about the suv and got me in it fast. Will defiantly buy from Jeff and Bob Penkhus again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for taking the time to share your experience with us! Jeff is such a great asset to our organization! Thank you for your business and for your kind words. Sincerely, Bob Penkhus


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  • Over ecstatic

    This is a great team! Jeff is amazing at his job, helped us get me in my dream car for my birthday! Definitely will recommend this place to everyo...

    Dealer Response

    Thank you Anita for the recommendation and especially for your business! I will personally share your comments with Jeff and the rest of our "grea...


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    This is a great team! Jeff is amazing at his job, helped us get me in my dream car for my birthday! Definitely will recommend this place to everyone I know!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you Anita for the recommendation and especially for your business! I will personally share your comments with Jeff and the rest of our "great team"! Enjoy your new vehicle. Sincerely, Bob Penkhus


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  • Great Dealership

    Great contact and more than willing to answer any questions that you may have about a vehicle.

    Dealer Response

    Thank you Christina for giving us the chance to earn your business. Sincerely, Bob Penkhus


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    Great contact and more than willing to answer any questions that you may have about a vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Christina for giving us the chance to earn your business. Sincerely, Bob Penkhus


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  • Can't figure out paperwork!

    I purchased a car from Bob Peknhus Mitsubishi in November. The sales process went well, no issues at all with the salesperson or manager, they wer...

    Dealer Response

    Good morning. Please let me know how I can help you with this frustrating situation. I can be reached immediately at bob@bobpenkhus360.com. Sincerely


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    I purchased a car from Bob Peknhus Mitsubishi in November. The sales process went well, no issues at all with the salesperson or manager, they were courteous and helpful. I got a call 27 days after I purchased the car stating that they were missing a copy of my identification and the title paperwork was rejected. It wasn't a huge issue at this time, I still had a month left on my temporary tags. January 12th I tried to register my car and the dmv informed me that they did not have the title for my car yet. I called the title department at Bob Peknhus and they informed me that they had JUST overnighted the paperwork and I would be good. I went out of town for two weeks so I was unable to register my car during that time. I tried to register my car again today, two weeks after my temporary tags have expired and the title paperwork was once again rejected because the team at Bob Pehkhus does not know how to correctly fill out title paperwork. Not once within the last month and a half has anyone contacted me to tell me that they are failures and I will not be able to register car. Thanks for the help guys...

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Good morning. Please let me know how I can help you with this frustrating situation. I can be reached immediately at bob@bobpenkhus360.com. Sincerely


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  • Excellent Experience

    I traded in my 2011 Nissan Rogue for a 2016 Outlander. They were able to work with me to get out of the negative equity in my Nissan and into a ne...

    Dealer Response

    We love MIRACLES and I'm so pleased to hear my staff made one happen for you! Enjoy your amazing new Mitsubishi and keep us in mind when your frie...


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    I traded in my 2011 Nissan Rogue for a 2016 Outlander. They were able to work with me to get out of the negative equity in my Nissan and into a new Mitsubishi. The staff was extremely professional and very friendly. Jasmine and Bret worked a miracle to get me into a new vehicle. I now have a new vehicle and it has an excellent safety record.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We love MIRACLES and I'm so pleased to hear my staff made one happen for you! Enjoy your amazing new Mitsubishi and keep us in mind when your friends ask about it! Thank you for trusting us with your business. Sincerely, Bob Penkhus


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  • willing to go the xtra mile

    my wife wanted to trade our sonic for a lancer ,,, but they did not have what she wanted in style and color,,she told them exactly what she wanted...

    Dealer Response

    Thank you Kimmy and Cole and Happy Holidays! We appreciate your business so much and the time it takes to leave a review like this. Our staff at o...


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    my wife wanted to trade our sonic for a lancer ,,, but they did not have what she wanted in style and color,,she told them exactly what she wanted and less than 12 hrs later on a holiday no less they called and had it on the lot and ready to roll..... jeff clarke the sales man was straight forward about details and even took the time to show my wife all the bells and whistles (nice guy) !! And the important thing to me was the manager bret buckridge held to his word and was able to get us the payment plan we needed ,,,this is the second car we have bought from them and it wont be the last ... thank you bob penkhus mitsubishi and employees

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you Kimmy and Cole and Happy Holidays! We appreciate your business so much and the time it takes to leave a review like this. Our staff at our Mitsubishi dealership are top notch and I'm so glad to hear you enjoyed your purchase experience. What a great car you bought as well, ENJOY! Please let us know if there is anything else you need and we hope to make you part of our Noooobody Buys Just One family! Sincerely, Bob Penkhus


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  • Bob penkhus

    I thought when the called me they were helpful until they started to do the credit check then they were extremely rude

    Dealer Response

    Good afternoon, I am sorry to hear that your experience with our dealership was frustrating for you. I would like to assist if I can so please con...


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    I thought when the called me they were helpful until they started to do the credit check then they were extremely rude

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Good afternoon, I am sorry to hear that your experience with our dealership was frustrating for you. I would like to assist if I can so please contact me at a time that is convenient for you at bob@bobpenkhus360.com. Sincerely, Bob


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  • Happy Customers- Highly Recommend!!

    Great experience! The entire staff there is great! Chris,Jeff,Ryan and Christio all did a perfect job with the purchase of my new vehicle. Even ga...

    Dealer Response

    Happy Holidays and THANK YOU so very much for your business and the wonderful compliments to our dealership and our amazing staff! Can't thank yo...


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    Great experience! The entire staff there is great! Chris,Jeff,Ryan and Christio all did a perfect job with the purchase of my new vehicle. Even gave me more money in my trade in than a competitor. Would recommend to friends and family.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Happy Holidays and THANK YOU so very much for your business and the wonderful compliments to our dealership and our amazing staff! Can't thank you enough! Sincerely, Bob Penkhus


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  • negotiable pricing and easy to purchase

    I purchased a new 2015 Outlander Sport in September, 2015. My wife and I were T-Boned at an intersection by a 1992 4-Runner directly in my wife's ...

    Dealer Response

    Thank you so much for your kind words and for YOUR business! We truly appreciate both! Sincerely, Bob Penkhus


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    I purchased a new 2015 Outlander Sport in September, 2015. My wife and I were T-Boned at an intersection by a 1992 4-Runner directly in my wife's door with her there. The Sport was totaled, but we both walked away from the accident, literally. We were so impressed, I bought another Outlander Sport. With both purchases the salesman and sales manager were well informed about their product, worked with me on price (1 purchase with my trade, the other a cash transaction), used no "hard sell" tricks, and impressively completed my purchases in a short time comparative to past car transactions.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your kind words and for YOUR business! We truly appreciate both! Sincerely, Bob Penkhus


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