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I never was treated in the manner at any dealership that I have been in. Robert our salesman was nice in the beginning . When it was time to go over pricing... he changed I didn't understand how at the end and trading in a new can the total be $5000.00 more than the original price. I explained to him something is wrong, he didn't want to hear it. When I stated that my husband and I were leaving he got annoyed threw the paper with the figures across his desk. Then we we asked for the keys to our car he had us wait for at least 10 minutes. This is the most unprofessional sales person I ever meet and i would not recommend the dealer to any of my family or friends
All of my concerns about my car were addressed and taken care of. The technician who worked on my car explained everything that needed servicing. Everyone... at Subaru 46 is kind and respectful toward the customers.
Great communication. Subaru46 did an excellent job following up with the insurance company to satisfy the needs of the repair. Upon completion, I received... the necessary documents plus a verbal breakdown of the service.
All aspects were good. Easy vehicle check in. Waiting area was very comfortable. Small kitchen area, coffee, tea, water, available with small snacks .... Staff was very courteous. Check out was prompt. GRH.
Found the problem and fixed it. Did othe work at a very reasonable rate. the only problem is the poor design of this survey
It was fast and no haggling involved. They gave me a fair deal for my trade in. I would recommend them.
Glenn, thank you for your review. We look forward to working with you again. Sincerely, Subaru 46 Sales Department | 908-509-9000
When I saw car wasn't taken for service, they acted quickly to make sure I could get done on time so I could make it on time for another appointment... I had elsewhere
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our... goals. Let us know if we can assist you again! Best, Subaru 46 Sales Department | 908-509-9000
The Service Mgr was clear and upfront about the repairs my car needed. Everything went smoothly. Bill paid was expected amount.
Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promis...es and providing hassle-free service. Best, Subaru 46 Sales Department | 908-509-9000
They are always on time, and never try to sell you more. They inform you if something is needed and what is coming up on the next appointment. No wonder... you have to schedual your appointment 3 weeks in advance.
Thank you for the great review, Cyrus. Please come visit us if you need anything else, be it service or sales. Best, Subaru 46 Sales Department | 908-...509-9000
Scheduled appointment; easy drop off, loaner vehicle promised was ready and vehicle service completed on time. Staff is friendly, professional and always... explains what's needed and the time
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that ...your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best, Subaru 46 Sales Department | 908-509-9000