Reviews

Average Ratings

4.8
860 lifetime reviews. Includes reviews of Knauz Auto Park from DealerRater.com
  • Satisfying experience!!

    As mid 50's baby boomers my wife and I have purchased quite a few cars and have had a fair share of good and bad experiences. We had visited Knauz...

    Dealer Response

    Thank you for sharing your experience, Don and Mary. We are so glad to know that you enjoyed working with Peter and Marc. Please let us know if we...


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    As mid 50's baby boomers my wife and I have purchased quite a few cars and have had a fair share of good and bad experiences. We had visited Knauz in the recent past inquiring about a used Mini Clubman they had listed. Also I failed to mention we were current Mini owners and live in Glen Ellyn IL.so it was a bit of a journey to go to Lake Bluff. It was worth the trip! The service was great. We did not buy the car due to the size of it and our needs. Soon after we decided to look at Countryman All4's. After looking around we found little inventory in our area so we looked into ordering a car. Later we found an almost perfect match in Knauz's inventory. We made an appointment on the phone with the sales manager and met our salesman before we got in the building! We were shown and drove many cars and when it came time to deal our salesman Marc Lebovitz and the sales manager Peter Gioulos sat down and worked out the deal that put us a 2016 Countryman. Having them work with us as a team took the old 'I gotta run this by my boss' out of the deal. This was our best experience to date!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for sharing your experience, Don and Mary. We are so glad to know that you enjoyed working with Peter and Marc. Please let us know if we can help you with any of your automotive needs in the future. Happy motoring!


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  • Kamil is Awesome!!
    October 10, 2017

    Recently I purchased my dream car 'BMW 528i XDrive' from Knauz and had a wonderful experience working with Kamil Babacz. Kamil was very attentiv...

    Karl Knauz BMW

    Thank you so much for the kind words and feedback! We will be sure to let Kamil know about your awesome review! Thank you again, and happy driving!


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    Recently I purchased my dream car 'BMW 528i XDrive' from Knauz and had a wonderful experience working with Kamil Babacz. Kamil was very attentive, professional and kind. From the moment my husband and I entered the show room, we were greeted with enthusiasm and kindness. Kamil worked diligently with us during the negotiating process and we were very happy with the end result. I highly recommend anyone interested in getting a BMW to visit Knauz BMW and ask for Kamil Babacz.

    Does recommend this dealer
    Karl Knauz BMW

    Thank you so much for the kind words and feedback! We will be sure to let Kamil know about your awesome review! Thank you again, and happy driving!


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  • Detailed overview of my Hyuandi sport.
    October 9, 2017

    Rob Caldwell volunteered to go with me for a test drive. He gave me very detailed hands on review of all basic and advanced features of my car. He...

    Karl Knauz BMW

    Thank you so much for such kind feedback! We are so glad you had such a great experience with us. We will be sure to let Rob know about your kind ...


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    Rob Caldwell volunteered to go with me for a test drive. He gave me very detailed hands on review of all basic and advanced features of my car. He was extremely polite, nice, patient and courteous. I learned a lot more about my car. He turned on lot of available features that I was not aware of. Thank you Rob.

    Does recommend this dealer
    Came in for service or repair
    Karl Knauz BMW

    Thank you so much for such kind feedback! We are so glad you had such a great experience with us. We will be sure to let Rob know about your kind words! Thank you again! Happy Driving!


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  • CPO 2017 X1 xDrive - fully loaded and over 20% off MSRP!!
    September 28, 2017

    We were shopping for a X1 xDrive. An autobytel.com email linked us to a CPO 2017 X1 xDrive at Knauz BMW. I called Knauz from out of state and cli...

    Karl Knauz BMW

    Wow! What a great story! We love hearing about great experiences just like yours, we are so happy that we were able to assist you in purchasing yo...


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    We were shopping for a X1 xDrive. An autobytel.com email linked us to a CPO 2017 X1 xDrive at Knauz BMW. I called Knauz from out of state and client advisor Brock Gordon took my call. I bought the car less than 24 hours later sight-unseen using Brock Gordon as my eyes-and-ears to give the car the thorough white glove inspection inside and out. Upon arrival at the dealership to take delivery, all was as stated and promised; no surprises. Vehicle was as advertised (non-smoker, one owner, Carfax provided) and as shown in all photos posted online. Brock Gordon was excellent through the entire process; patient, informative, honest, thorough, attentive, and completely understood our concerns making a huge purchase sight-unseen from out-of-state with a dealership and personnel that we have never visited before. It could not have gone any smoother or better. Brock, and all the staff at Knauz BMW were great. Nice dealership and people. Would recommend to all looking for a relaxed, comfortable, no-pressure atmosphere to 'kick the tires' or make your BMW purchase.

    Does recommend this dealer
    Karl Knauz BMW

    Wow! What a great story! We love hearing about great experiences just like yours, we are so happy that we were able to assist you in purchasing your dream car! Thank you again for your kind words and awesome review. Happy Driving!


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  • 740i Purchase
    September 26, 2017

    If you're looking for a professional and knowledgeable sales representative, I heartily endorse Rolly Davidson at Knauz BMW. He made it easy to do...

    Karl Knauz BMW

    Wow! What a review! We are so happy to hear that you had such a wonderful experience with us! We will be sure to let Rolly, Jon and Doug know abou...


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    If you're looking for a professional and knowledgeable sales representative, I heartily endorse Rolly Davidson at Knauz BMW. He made it easy to do business. Doug Kamp handled the closing in a relaxed fashion, and Jon Jakubo assisted with the turnover in a engaging and enthusiastic fashion.

    Does recommend this dealer
    Karl Knauz BMW

    Wow! What a review! We are so happy to hear that you had such a wonderful experience with us! We will be sure to let Rolly, Jon and Doug know about your awesome review. Thank you, and Happy Driving!


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  • tlehman
    September 26, 2017

    After researching several 750's online, I found what I was looking for at Knauz BMW. I worked with Marek Gryc . Marek was very professional and...

    Karl Knauz BMW

    We are so pleased to hear that we were able to make you take that long drive all the way from Ohio! We love hearing about wonderful experiences li...


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    After researching several 750's online, I found what I was looking for at Knauz BMW. I worked with Marek Gryc . Marek was very professional and made the purchase and trade in of my vehicle very easy. He sent me additional photos and video of the car and it was exactly as described. I drove from Ohio to see the vehicle and finalize the sale. Great experience and beautiful CPO 750. I highly recommend this dealership and Marek.

    Does recommend this dealer
    Karl Knauz BMW

    We are so pleased to hear that we were able to make you take that long drive all the way from Ohio! We love hearing about wonderful experiences like your own. We will be sure to let Marek know about your awesome review. Thank you! Oh and Happy Driving!


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  • Refreshing experience. No sexism from the sales people.
    September 25, 2017

    I researched and tested several cars in the X5 category. Working with Knauz BMW and Yale Kim was so refreshing. Many of the dealerships I worked w...

    Karl Knauz BMW

    Thank you Jenny for such a kind review! We are so pleased to hear about your wonderful experience with us! We look forward to continuing this rela...


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    I researched and tested several cars in the X5 category. Working with Knauz BMW and Yale Kim was so refreshing. Many of the dealerships I worked with to test-drive competitor vehicles were so sexist when it came to pricing the lease for the new vehicle. It was frustrating, and wasted my time. Knauz dealerships have professional sales people, and the process is very pleasant. I will likely only purchase from Knauz in the future.

    Does recommend this dealer
    Karl Knauz BMW

    Thank you Jenny for such a kind review! We are so pleased to hear about your wonderful experience with us! We look forward to continuing this relationship with you! Enjoy your new car and Happy Driving!


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  • A very pleasant Saturday
    September 21, 2017

    After exchanging a couple of emails with Yale I decided to take a trip to Knauz in Lake Bluff this past Saturday. I am so glad I did. It was very ...

    Karl Knauz BMW

    I apologize for such a late response, but we are so thrilled to hear about your time with us! We will be sure to let Yale, Spencer and Scott know ...


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    After exchanging a couple of emails with Yale I decided to take a trip to Knauz in Lake Bluff this past Saturday. I am so glad I did. It was very nice to meet Yale in person and discuss the used BMWs I was interested in. After a couple of test drives we discussed the 335xi I was interested in and quickly made a deal. Yale connected me up with Scott the Finance manager where we made record time closing the sale. Spencer was a Jedi of the BMW controls and took me through the car where I learned things I am sure I would never have found in the manual. I spoke with other members of the Knauz team and without exception they were first rate. Seeing the car, my wife asked where was her's. I already have Yale on alert for an X3. :)

    Does recommend this dealer
    Karl Knauz BMW

    I apologize for such a late response, but we are so thrilled to hear about your time with us! We will be sure to let Yale, Spencer and Scott know about how pleased you are with their service. Thank you again, and Happy Driving!


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  • A Fantastic Buying Experience
    September 17, 2017

    This was my first BMW buying experience and it was a truly enjoyable one! Everyone I interacted with was great and enjoyable to talk with, sharing...

    Karl Knauz BMW

    I apologize for such a late response, but we are so thrilled to hear about your time with us! We know that your first time at a new dealership can...


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    This was my first BMW buying experience and it was a truly enjoyable one! Everyone I interacted with was great and enjoyable to talk with, sharing their knowledge and personal experience with their BMWs. I really enjoyed the inquiries by Shane into what kind of experience was a looking for in a car, not just "what can I sell you", and looking for the right model that fits those wants and needs. Scott was also great to work with in explaining extended warranties and other options available in financing. And Jon truly knows his way around the car! He was very thorough and helpful with his overview. I look forward to an ongoing relationship with the dealership.

    Does recommend this dealer
    Karl Knauz BMW

    I apologize for such a late response, but we are so thrilled to hear about your time with us! We know that your first time at a new dealership can sometimes be stressful, but we are so pleased that this was not the case for you! We will be sure to let Jon, Shane and Scott know about how pleased you are with their service. Thank you again, and Happy Driving!


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  • Excellent-cb
    September 9, 2017

    Our buying experience with Knauz was exceptional. Bob was outstanding with the sale of our car. This is our fourth car with Knauz, the service is ...

    Karl Knauz BMW

    Thank you for your wonderful review and kind words! Thank you so much for your continued service, we will be sure to let Bob, Jeremy and Scott how...


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    Our buying experience with Knauz was exceptional. Bob was outstanding with the sale of our car. This is our fourth car with Knauz, the service is great Jeremy is always on top of the work being done. Every one is exceptionally friendly. Great place to buy a car and have service.

    Does recommend this dealer
    Karl Knauz BMW

    Thank you for your wonderful review and kind words! Thank you so much for your continued service, we will be sure to let Bob, Jeremy and Scott how great they are doing! Thank you again and happy driving!


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