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Reviews

Average Ratings

3.8
14 lifetime reviews.
  • Wonderful Transaction!

    After searching dozens of used cars online, I spotted a used Honda CRV at Landers Ford in Benton, AR. I spoke with the salesman, Austin Harris ove...


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    After searching dozens of used cars online, I spotted a used Honda CRV at Landers Ford in Benton, AR. I spoke with the salesman, Austin Harris over the phone. He was super friendly and even had the car waiting out front when I arrived. Austin was so patient during our test drive and answered so many of my questions and concerns. The Sales Manager, Mark Wilson, was very courteous when we negotiated a price and financing terms. He explained the financial terms in a way that was easy to understand and not condescending. Lastly, Buzz Samples made the final paperwork so easy to complete. Such an easy car buying experience! (for a change!) I appreciate the time that all of these super professional and courteous employees gave me and my mother. I also appreciate that they knew which vehicle I wanted and could afford and didn't try to pressure me into anything else! I will definitely return for my next vehicle purchase and will recommend to friends!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • This was a great place to go to and great people t

    Great people their and great place and I liked it because great people


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    Great people their and great place and I liked it because great people

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 2011 Ford Edge

    Traveled from Memphis to Little Rock to purchase a 2011 Ford Edge. After talking with sales and telling them I was a picky person and to,check the...


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    Traveled from Memphis to Little Rock to purchase a 2011 Ford Edge. After talking with sales and telling them I was a picky person and to,check the car over for dents scratches and tears they told me it was in excellent condition. When we got there the car had deep scratches along the passenger side and on top of the rear bumper. The engine was missing the plastic cover over the intake, the back up camera malfunctioned, windshield spray nozzles didn't work. This is after their so called certified inspection. Oil was old and fluids not topped off. They said that they loaned this vehicle out and it was not serviced after it came back. They did not want to negotiate price as they said vehicle was as low as it would go. Finally got them down to a reasonable price. They then made us wait an hour to do paperwork. Car came back from cleaning and they did not even fill up the gas. I would not purchase a used car from this dealer.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • happy customer

    Everyone was very friendly and answered all of our questions.

    Dealer Response

    Matt, Thank you for the positive review. We appreciate you giving us the opportunity to earn your business and we look forward to continuing to ...


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    Everyone was very friendly and answered all of our questions.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Matt, Thank you for the positive review. We appreciate you giving us the opportunity to earn your business and we look forward to continuing to do business with you in the future.


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  • Terrible customer service

    The buying process was a little painful I ended up sitting there for 4 hours when I was told everything was ready to go and I was only suppose to ...


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    The buying process was a little painful I ended up sitting there for 4 hours when I was told everything was ready to go and I was only suppose to be there for my lunch but ended up having to wait only to find out that I would have to come back another day. The second time, which should have obviously been faster, still ended taking another 4 hours. I know it takes time but when your told it's all taken care of and you just need to come in and finish paper it should be just that. One of the salesmen I worked with was super rude and a little inappropriate but the first one I talked to was very helpful. The biggest problem I have with this dealership is the customer service when I had an issue with my car. I called my salesman but he did not respond so I call and spoke with the general sales manager who proceeded to give me attitude and then hang up on me. Him hanging up on me was ridiculous! No solutions, didn't transfer me to the service department, nothing. I would not recommend this dealership to any one.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • New car

    Would recommend to everyone. Delbert was great! Easy purchase


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    Would recommend to everyone. Delbert was great! Easy purchase

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Lovemynewcar

    Landers ford has the best customer service ever. I will for sure send everyone I know there for all there vehicle shopping needs. Thank you so muc...


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    Landers ford has the best customer service ever. I will for sure send everyone I know there for all there vehicle shopping needs. Thank you so much for all the help.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • New car

    Very helpful.. Drove 3 hours and would do it again to buy from him


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    Very helpful.. Drove 3 hours and would do it again to buy from him

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • wrong pictures

    What is the point of including 9 pictures of your business when not a single one is of the car you're selling? Either post pictures of the vehicle...


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    What is the point of including 9 pictures of your business when not a single one is of the car you're selling? Either post pictures of the vehicle or nothing at all.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Great Service!

    Very helpful getting me in a vehicle with a payment that I can afford, top notch service from Landers! Thanks a lot! Love the GMC Acadia.....


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    Very helpful getting me in a vehicle with a payment that I can afford, top notch service from Landers! Thanks a lot! Love the GMC Acadia.....

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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