Portsmouth Used Car Superstore Hours
At Portsmouth Used Car Superstore we proudly serve customers from Portsmouth ,Southern Maine, Southern New Hampshire and any other surrounding area.We are located across from Watercountry. Here, you will find an excellent array of used vehicle inventory from all the major manufacturers, including Ford, Chevrolet, Toyota, Honda, Chrysler, Dodge, Jeep, GMC, Nissan, as well as every other make and model! No other Dealer in NH can match our inventory or selection!New Hampshire Car Loans With Bad Credit
We offer preferred financing at low interest rates for customers with great credit, and can finance you even if you have bad credit or no credit.
"Car buying made simple, and at the lowest price - period!"
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I bought a used Mustang at this dealership on Sunday of this past week. I had driven two others and finally found one I liked at there sister dealership... Salem Ford. The salesman Mark Casper offered to go and get the car and bring it to the Portsmouth Used Car Supersore so i could drive the car and possibly buy it. The car arrived and my friend and I both went to take it for a ride the car seemed tight and seemed like it was a good fit. I left and went home and agreed to buy the car and would pick it up the next morning. I am a 69 year old mother of three and I have ten grandkids and just like everyone else worked hard my whole life. I arrived at the dealership the next day and was greeted by Mark and I didnt see the car anywhere at this point. He then proceded to rush us into the finance office where we met the finance manager to do the paperwork. I asked where the car was as I didnt see it upon arrival and was told it was detailed last night and is still in the bay so it wouldnt get dirty as it was pouring rain. I finished the paperwork and was sent back to Mark where he said the car was awaiting me out front. He then said by the way we have no front plate bracket for your license plate we have to order one. I stated that wasnt good its illegal to drive with one plate in N H he said no worries you have your paperwork if you get stopped. I then said ok its not right but ok and i ran into the new car cause it was pouring rain. I left the dealership got maybe three miles up the road and was stopped by the state police due to no license plate in the front. I showed him my paperwork and was only given a warning but was embarrased and frustrated over the dealers neglect. I got home put the car in the garage and went about my day. I wasnt going to drive this car til I got the front plate on and all my legal paperwork was in. Oh yeah I forgot to mention the dealer told me your gonna get a free oil change and a full tank of gas when I got in the car it was on empty and gas light was on saying 31 miles to empty another broken promise. I wake up the next day and my son offers to come over and hand wax this car and make it perfect cause it rained the whole time on my way home. We went and bought wax and other goodies and went back to the car that is in the garage. What happen next shocked me my son came in after about an hour and said mom we have a problem! I said ok whats the problem? He said i got to the last panel to wax and realized there is a big dent in the side of the quarter panel. He proceded to show me and I saw what he was refering to. The car has alot of angles and its orane so with a naked eye its very hard to see he found it cause he was on his hands and knees waxing it. I didnt panic cause i figured call the dealer and they would gladly help me as i spent 30,000 on this car. I called and spoke to Mark who said how did you not notice a dent. I said idk it was pouring rain when i got there i never saw the car til i was done signing papers and then i ran into the car on the drivers side and jumped in due to pouring rain the dent was on the opposite side. I stated there is no way your detail guy didnt see this when he cleaned it. Mark said if he did he would have shown us. I sent over pics to Mark and showed him the damage and I never got a response back. I then called the dealership and tried to talk this out and make everyone happy and all i got was you drove it away its yours now. The fact that this dealership obviously prays on senior citizens is a disgrace. Its been four days now I still havent recieved my plate bracket my gas and my registration. The dent they wont fix all I hear is you drove it away you should have checked it. The fact that the car was hidden til paperwork was done and then it was pouring rain outside this was obviously planned and this dealership is a disgrace. Please shop elswhere Mark and all these guys will scam you and take your money then forget you exist. I have filed complaints with the BBB.
I visited Portsmouth Used Car Superstore with a car in mind I found on Cars.com. Mark Caspar immediately greeted me and made the process perfect in every... way...relaxed, comfortable, and efficient!
Derek J is amazing! Best car buying experience ever! 1000x's Thank you @ the staff that worked hard too make things happen. Mostly thank you Derek J
Thanks for the great review!!!
I had a great experience buying my car. They put up with me changing my mind a few times. I told them it was going to be my last car. I wanted to make... sure it was what I wanted. They were so pleasant and willing to help me find the car I wanted, not what they thought I should have. I would go back again to phave it serviced or even buy another car.
Thanks for the great review Lori! We look forward to helping you again with any automotive need!
I knew what I wanted, Mark Casper helped make it happen, quick and easy, I even ended up spending about 45 minutes extra at the dealership talking with... Jared Casper, great experience, I'll purchase my next vehicle at Portsmouth Used Car Superstore or another Key Auto dealer, service department is exceptional as well. VERY HAPPY!
Thanks for the awesome review!!!
Third vehicle bought in two years; I GREATLY appreciate the lack of stress and anticipated anxiety associated with purchasing a vehicle. Each sales associate... I've worked with has been up front, non-aggressive and flexible. Highly recommended to friends and family alike, from sales to finance I've had nothing but great things to share about the process. Thank you to Jared and Travis in sales, and Pollini in finance for getting me another great deal!
Thank you for this great review & thank you for choosing us a THIRD time for your vehicle purchase!!! We appreciate your loyalty and look forward to m...any years of helping you!
I saw the car I wanted at Cars.com and emailed the dealership. Salesman Travis responded quickly and in a blinding snow storm met us to show it to us.... Travis was thorough and easy to deal with - a very pleasant guy. Management went the extra mile to get us the best financing and deliver the car on time - in fact after I had signed the papers and left they received a lower rate, contacted me and redid the paperwork. That says something. The car is fantastic. I couldn't be happier. Thank you Travis and company.
Thanks for the great review Jim!
My husband and I went looking for a particular vehicle advertised online and found it upon driving onto the lot. No hassle approach. Decided on a 2014... Chevy Cruz. Derek showed us all the features and options the vehicle had compared to other vehicles. This helped us with our decision.Drove away very happy in a new car. The entire staff was very helpful and knowledgeable. No pressure whatsoever.
Thanks for the great review!
Jared was awesome as well as everyone else. They really take their time with you.
Buying my 2013 Hyundai Sonata from you guys was the best car buying experience I've eve had. Travis was amazing and polite and I'm sure my wife and I will... be back for her next vehicle.