Portsmouth Used Car Superstore

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Reviews

Average Ratings

5.0
181 lifetime reviews.
  • Frances

    I purchased my vehicle from another Key Auto location and was very pleased. So I decided to bring a friend of mine into the Portsmouth Used Car Su...

    Dealer Response

    Thank you for the awesome review!


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    I purchased my vehicle from another Key Auto location and was very pleased. So I decided to bring a friend of mine into the Portsmouth Used Car Superstore since she was looking for a used vehicle. The sales staff was knowledgeable, offered her all different options for her to think about, was friendly and cared about what was available for my friend. It is nice to walk into a dealership and not feel pressured or "talked down to" which was not felt at Portsmouth Superstore. No pressure - just facts and even gave her some time to review all the options. She ended up buying from the Superstore because she loved how she was treated.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the awesome review!


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  • going the distance

    Derek J is amazing! Best car buying experience ever! 1000x's Thank you @ the staff that worked hard too make things happen. Mostly thank you Der...


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    Derek J is amazing! Best car buying experience ever! 1000x's Thank you @ the staff that worked hard too make things happen. Mostly thank you Derek J

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Jeep Compass Latitude

    I had a great experience buying my car. They put up with me changing my mind a few times. I told them it was going to be my last car. I wanted to ...


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    I had a great experience buying my car. They put up with me changing my mind a few times. I told them it was going to be my last car. I wanted to make sure it was what I wanted. They were so pleasant and willing to help me find the car I wanted, not what they thought I should have. I would go back again to phave it serviced or even buy another car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Excellent customer service, Great Deal, VERY HAPPY

    I knew what I wanted, Mark Casper helped make it happen, quick and easy, I even ended up spending about 45 minutes extra at the dealership talking...


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    I knew what I wanted, Mark Casper helped make it happen, quick and easy, I even ended up spending about 45 minutes extra at the dealership talking with Jared Casper, great experience, I'll purchase my next vehicle at Portsmouth Used Car Superstore or another Key Auto dealer, service department is exceptional as well. VERY HAPPY!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 3 cars, 5 stars!

    Third vehicle bought in two years; I GREATLY appreciate the lack of stress and anticipated anxiety associated with purchasing a vehicle. Each sale...


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    Third vehicle bought in two years; I GREATLY appreciate the lack of stress and anticipated anxiety associated with purchasing a vehicle. Each sales associate I've worked with has been up front, non-aggressive and flexible. Highly recommended to friends and family alike, from sales to finance I've had nothing but great things to share about the process. Thank you to Jared and Travis in sales, and Pollini in finance for getting me another great deal!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Wonderful Dealership - Wonderful Salesman.

    I saw the car I wanted at Cars.com and emailed the dealership. Salesman Travis responded quickly and in a blinding snow storm met us to show it t...


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    I saw the car I wanted at Cars.com and emailed the dealership. Salesman Travis responded quickly and in a blinding snow storm met us to show it to us. Travis was thorough and easy to deal with - a very pleasant guy. Management went the extra mile to get us the best financing and deliver the car on time - in fact after I had signed the papers and left they received a lower rate, contacted me and redid the paperwork. That says something. The car is fantastic. I couldn't be happier. Thank you Travis and company.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Overall Experience!!!

    My husband and I went looking for a particular vehicle advertised online and found it upon driving onto the lot. No hassle approach. Decided on a...


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    My husband and I went looking for a particular vehicle advertised online and found it upon driving onto the lot. No hassle approach. Decided on a 2014 Chevy Cruz. Derek showed us all the features and options the vehicle had compared to other vehicles. This helped us with our decision.Drove away very happy in a new car. The entire staff was very helpful and knowledgeable. No pressure whatsoever.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 2007 Hyundai Tucson

    Jared was awesome as well as everyone else. They really take their time with you.


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    Jared was awesome as well as everyone else. They really take their time with you.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Thank You Travis!

    Buying my 2013 Hyundai Sonata from you guys was the best car buying experience I've eve had. Travis was amazing and polite and I'm sure my wife an...


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    Buying my 2013 Hyundai Sonata from you guys was the best car buying experience I've eve had. Travis was amazing and polite and I'm sure my wife and I will be back for her next vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Service & Finance Team

    Great service! They have such a helpful sales & finance team!


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    Great service! They have such a helpful sales & finance team!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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