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Reviews

Average Ratings

4.9
133 lifetime reviews.
  • Great Service

    Sales Team was easy to work with at summit ford very courteous, knowledgeable and professional just bought a new truck and will go there again.


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    Sales Team was easy to work with at summit ford very courteous, knowledgeable and professional just bought a new truck and will go there again.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • POOR SERVICE!

    Had to have my truck towed there 3 times in two weeks for the same problem. Last time they wouldn't give me a loaner to drive to work. My wife bou...


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    Had to have my truck towed there 3 times in two weeks for the same problem. Last time they wouldn't give me a loaner to drive to work. My wife bought a car from there and they "lost" the lease she traded in and she kept getting charged for it and then they lost they key for it! The only person that treats you with any respect is Kelly in service. Manager didn't help at all. DONT GO THERE!

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Buying experience - totally smooth

    Very enjoyable experience. After reviewing the inventory on the website, I requested some additional info on one vehicle. Within 24 my request ...


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    Very enjoyable experience. After reviewing the inventory on the website, I requested some additional info on one vehicle. Within 24 my request had been acknowledged and I had the additional information. Swapped a couple phone calls and 4 days later is was driving home my new truck. How much cleaner could this have gone.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 45000 mile service

    very fast and efficient highly recommend this dealership


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    very fast and efficient highly recommend this dealership

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • oil change

    Very fast and reasonably priced service. I will continue to have my vehicle serviced at Summit Ford


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    Very fast and reasonably priced service. I will continue to have my vehicle serviced at Summit Ford

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Summit Ford service appointment

    Service was fast and service personnel were friendly.


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    Service was fast and service personnel were friendly.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Pattyru

    My family has driven Ford vehicles from Summit Ford for many years and we have always gotten excellent service.


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    My family has driven Ford vehicles from Summit Ford for many years and we have always gotten excellent service.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • acceleration stutter

    friendly and accomodating, but the problem still exists was told its inherent in this model car


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    friendly and accomodating, but the problem still exists was told its inherent in this model car

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent service and communication

    Always a 100% experience, service dept is very friendly, waiting room is very clean.


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    Always a 100% experience, service dept is very friendly, waiting room is very clean.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • summit ford auburn ny

    Everyone at Summit Ford in Auburn, especially Bobbi House, did an awesome job in helping us find the best vehicle for our needs. We would recomme...


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    Everyone at Summit Ford in Auburn, especially Bobbi House, did an awesome job in helping us find the best vehicle for our needs. We would recommend them to anyone!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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