Preferred Automotive-Lima Road

Reviews

Average Ratings

3.0
70 lifetime reviews.
  • Excellent dealership + extremely helpful salesmen!

    I send all of my family and friends here and they give me $100 for every person I send that buys there! Its awesome and the cars are super quality


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    I send all of my family and friends here and they give me $100 for every person I send that buys there! Its awesome and the cars are super quality

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Unhappy return customer

    Purchased a car here I was buying it for my daughter who is a single parent and needed a reliable car. I have purchased numerous cars from Prefer...


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    Purchased a car here I was buying it for my daughter who is a single parent and needed a reliable car. I have purchased numerous cars from Preferred so I thought I could trust them. I was told by our sales lady that it had the 100000 mile warranty. Less than a year later the car needs 2000 dollars worth of repairs and they won't stand behind the promises they made. I will never forget, and I will never buy a car here again.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Fuel pump and bearing seal repair

    My truck broke down in Ft. Wayne. AAA wrecker delivered me to Preferred Auto. Everyone there was very pleasant in my bad situation. I was very p...


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    My truck broke down in Ft. Wayne. AAA wrecker delivered me to Preferred Auto. Everyone there was very pleasant in my bad situation. I was very pleased with the service and repairs. Thank you all for helping me.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Not impressed

    I have sent several requests to this place from Cars.com and have never heard anything at all from them. No calls no email nothing......!!!!!!

    Dealer Response

    We truly apologize for your experience. We are unsure of what went wrong. Can you please call me so that we can get to the bottom of this and figu...


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    I have sent several requests to this place from Cars.com and have never heard anything at all from them. No calls no email nothing......!!!!!!

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    We truly apologize for your experience. We are unsure of what went wrong. Can you please call me so that we can get to the bottom of this and figure out what went wrong? I assure you that we will do our best to make it up to you. James Bowman 260-489-0489


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  • very satisfied with my purchase

    I bought a 2007 ford mustang, I took me a year to find the car I was looking for and they had the car I wanted. I was thinking when I went to purc...


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    I bought a 2007 ford mustang, I took me a year to find the car I was looking for and they had the car I wanted. I was thinking when I went to purchase my car that It was going to be a big pain in the butt to get the car, and I was thinking, here we go with pushy dealers again, NOT at all, they made buying this car painless and EASY, I was there for only an hour, that included the paper work and test drive and I was on my way.... thanks :)

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Ford Focus

    I was looking for a vehicle that was a 7 seater then I found this ford focus and I fell in love with it and was approved for it. my 7 passenger wi...


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    I was looking for a vehicle that was a 7 seater then I found this ford focus and I fell in love with it and was approved for it. my 7 passenger will have to wait. Mike was very professional and nice.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Getting a truck/boat/truck

    working with Brandon (Sales Professional) here at Preferred was efficient, knowledgeable, and helpful. He connected on a personal level with us to...


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    working with Brandon (Sales Professional) here at Preferred was efficient, knowledgeable, and helpful. He connected on a personal level with us to help get us through the buying processe.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Buy A Car!!

    This facility has wonderful staff members and they do whatever they can to make you comfortable while waiting for all the paperwork to process!! W...


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    This facility has wonderful staff members and they do whatever they can to make you comfortable while waiting for all the paperwork to process!! Wonderful staff. Brandon Neeley was great!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great car, great service!

    I was in need of a reliable car, but didn't have much money or decent credit. But Preferred Auto helped me get into a very nice, dependable car an...


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    I was in need of a reliable car, but didn't have much money or decent credit. But Preferred Auto helped me get into a very nice, dependable car and at a reasonable price. Their customer service is 2nd to none; ask for Brandon Neeley, he's awesome! Couldn't have asked for a better, painless buying process than what I had at Preferred Auto on Lima Road. My dad also bought his Jeep from them and had a similar experience. These guys are great!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • LIMA ROAD LOCATION...NOT OUR FIRST DEALING W/ THEM

    This is our second vehicle purchase from this location. we returned her because they treated us well previously. these guys did all they could to ...


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    This is our second vehicle purchase from this location. we returned her because they treated us well previously. these guys did all they could to accommodate us in the search for the vehicle(s) and i am Very Satisfied, i Definitely Recommend this location to anybody wanting to be treated well. very personable group of people.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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