New 888-429-9572 Dealer Website
Used 888-429-9576 Email Dealer
Service 888-833-1943

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.3
87 lifetime reviews.
  • A great experience, problem turned into a great

    In for repairs after 48,000 miles, decide to buy a newer car. Jason the GM was very helpful. I would recommended Palatine kia to everyone for a go...

    Dealer Response

    Ron, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear we were able to go a...


    Show Full Review

    In for repairs after 48,000 miles, decide to buy a newer car. Jason the GM was very helpful. I would recommended Palatine kia to everyone for a good deal and helpful service.great *****************

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ron, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Regards, Laura Plomero | Internet Director | 847-202-3900


    Hide Full Review
  • HORRIBLE SERVICE

    Worst experience I have ever had while trying to buy a car. I had to talk to 5 different salesman to get the correct vehicle options after multipl...


    Show Full Review

    Worst experience I have ever had while trying to buy a car. I had to talk to 5 different salesman to get the correct vehicle options after multiple incorrect answers. They sent photos that were not pertaining to my direct questions on tire wear and rim conditions (since I'm over 5 hours away). Kept trying to over sell the value of the car instead of answering my concerns about the car. They took so long that the car sold before I had everything I needed to make an offer. Complete waste of my time.

    Does not recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • VERY UNHAPPY CUSTOMER

    I sent a message online regarding the EPrice and called the next day after the receiving a response from the GM's email. I agreed to proceed with ...


    Show Full Review

    I sent a message online regarding the EPrice and called the next day after the receiving a response from the GM's email. I agreed to proceed with the purchase and the salesman said the price was no higher than the night before? After multiple emails that finally agreed to honor the emailed price. I sent a deposit to hold the car and got a cashiers check as advised by the salesman. They sold the car the next day after I paid for a cashiers check and got a rental car. Salesman would not help and the GM would not discuss with me that day (called after the car officially left the lot). Would not recommend to anyone as they do not hold their word.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • WOULD NOT RECOMMEND

    Would highly advise shopping through a different dealer. I was lied to about the vehicle condition, options and the price...and every time I calle...


    Show Full Review

    Would highly advise shopping through a different dealer. I was lied to about the vehicle condition, options and the price...and every time I called they passed me a different salesman. The GM was of no help in rectifying the errors by his staff.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Bad Experience

    Dealer took a $1k deposit and vowed to hold the car before I traveled to pick it up. Sold the car the day before my appointment and were very rude...


    Show Full Review

    Dealer took a $1k deposit and vowed to hold the car before I traveled to pick it up. Sold the car the day before my appointment and were very rude on the phone.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Wilkins Family

    Great friendly staff with a professional approach.


    Show Full Review

    Great friendly staff with a professional approach.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Car shopping

    Long story short , over all it was a good experience but took way to long to get done as it was a Tuesday and not very busy , other then that my ...


    Show Full Review

    Long story short , over all it was a good experience but took way to long to get done as it was a Tuesday and not very busy , other then that my salesman was fine but I am disappointed that we couldn't get a deal done in a late model used Sorento guess there margin for negotiation was at a minimum etc .so sales new car sales mngr got involved due to the fact I was about to leave cause we were to far apart on 2014 I drove , he then offered me a new one on a lease which is what I ended up taking , however I have come to realize that one I probably paid to much for the 2016 should of negotiated a lower payment plus he only gave me 10, 000miles should of gotten 12 000 etc . In closing wish could have at very least test driven the sporta and compared the lease cost on that model but that's not entirely there fault as I should have said something..

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Highly satisfied with Advantage Kia of Palatine

    Had a great experience with all aspects of leasing my new Kia Forte. Danny my sales person was courteous and helpful along with his manager. Got...


    Show Full Review

    Had a great experience with all aspects of leasing my new Kia Forte. Danny my sales person was courteous and helpful along with his manager. Got me more car than I thought my budget would allow.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Horrible experience!!!!

    Horrible experience, first they would not match the price of the other dealer that I went to day earlier then I asked for my personal car keys bac...


    Show Full Review

    Horrible experience, first they would not match the price of the other dealer that I went to day earlier then I asked for my personal car keys back after appraisal and they were hesitant to give them back to me after asking few times. Avoid going there, I will for sure.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

    Hide Full Review
  • QUALITY SERVICE!

    I recently purchased my new vehicle at Advantage Kia and the customer service was excellent. From start to finish the our salesman made the proce...


    Show Full Review

    I recently purchased my new vehicle at Advantage Kia and the customer service was excellent. From start to finish the our salesman made the process an easy one. After months of searching at various dealers, I found the best deals to be at Advantage Kia! This is an outstanding dealership and I would highly recommend them. THANK YOU ADVANTAGE KIA!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review