Reviews
Poor service experience, definitely needs improvement in
Poor service experience, definitely needs improvement in this department. Lack on communication and customer service.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please reach out to us at (407) 628-4343 so we may assist you in moving forward towards a resolution.
Derek was very helpful and upfront with the information I
Derek was very helpful and upfront with the information I needed. He provided status updates and made the experience great.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Allison, we're happy to hear you had such a great experience with Derek! Feel free to reach out to us if you need anything. Have a wonderful day.
I paid almost $900, to replace a part that costs $10,
I paid almost $900, to replace a part that costs $10, which had a recall on it, and took 4 days to get my car back, and no loaner
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (407) 628-4343 so we may assist you in moving forward towards a resolution.
Xavier was really great at answer my questions during my
Xavier was really great at answer my questions during my test drive of the vehicle
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Holler Hyundai Orlando! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Service was abominable.
Service was abominable. They communicate great reminding you of your "appointment." They didn't even start looking at my vehicle until 3 hours after the "appointment." It was returned with the same dirt it came in with. With my previous Hyundai dealers I could always count on my vehicle being returned clean inside and out, and with all fluids topped off, and multi-point inspection sheet filled out.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I’ve been coming to this dealership for years as I’m on
I’ve been coming to this dealership for years as I’m on my third vehicle and I’m always satisfied with their service.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Waiting for oil change, 4hrs nothing done.
Waiting for oil change, 4hrs nothing done. They removed tire key. Can’t change tire.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (407) 628-4343 when you have a chance. Thank you, and we look forward to hearing from you.
Sales team is fantastic.
Sales team is fantastic. Very disappointed with service. Given analogies to a problem that made us feel that they did not care when there was a known issue discussed on forum for the car. Was even advised there was another car with known issue.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (407) 628-4343 when you have a chance. Thank you, and we look forward to hearing from you.
Ty O.
Ty O. was a great help. He gave me all the info up front to help me make a deduction. He was clear and didn’t over-promise which was appreciated. He’s a rockstar!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Holler Hyundai Orlando. We're looking forward to your next visit with us!
Francisco and Toni at Holler were wonderful!
Francisco and Toni at Holler were wonderful! I am very happy with my new Venue and will definitely refer anyone looking for a vehicle to them.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.