Reviews
Service advisor was helpful, thorough and promptly
Service advisor was helpful, thorough and promptly advised me of what was going on through the service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Amy, we are so happy to read such a great review about Holler Hyundai Orlando! Feel free to reach out to us if you need anything. Have a wonderful day.
Service department does not keep customers updated and
Service department does not keep customers updated and routine maintenance takes way too long, even when I have a scheduled appointment. They don't have any staff to handle emergency repairs. I spent nearly six hours to have my battery system tested and the battery. replaced. I have extended warranty and Service coverage. I have not been impressed with the way the coverage is treated by Service representatives.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Here at Holler Hyundai Orlando, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (407) 628-4343 to discuss ways we can better serve you in the future.
The service department is going down hill, I service 3
The service department is going down hill, I service 3 cars there, and planning of going elsewhere.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hello, it is disappointing for us to hear that your experience was anything less than great. We would like the opportunity to address your concerns. Please reach out to us directly at (407) 628-4343 when you have a chance. Thank you, and we look forward to hearing from you.
Te atienden rápido lo cual es bueno, muy amable el Sr
Te atienden rápido lo cual es bueno, muy amable el Sr Ramón del fresno y el Sr Javier, excelente servicio, muchas gracias.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hola, ¡estamos muy contentos de poder brindarte una experiencia positiva! Si alguna vez necesita algo más de nuestra parte, no dude en llamarnos o visitarnos. ¡Que tengas un día increíble!
Had a recall issue that other local Hyundai dealerships
Had a recall issue that other local Hyundai dealerships were unwilling to repair. Holler did! Thankful for their service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Service and Inventory
Francisco made the buying process super easy. Everyone was great and super friendly in the store. They also had great inventory. It was nice to have a variety to choose from!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Gianna, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!
Purchase and Service of new car
The people at Hyundai were great to do business with! The car is a great vehicle and the sales and service staff is great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Gloria, thank you for your kind review; we are happy to pass along your comments. Thanks again for taking the time to leave us this information about your recent experience. Take care.
The deal was very easy.
The deal was very easy. No gimmics or haggling. I was treated with respect and felt valued.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Orion was very helpful and friendly while my Santa Fe was
Orion was very helpful and friendly while my Santa Fe was getting diagnosed and repaired. He always kept in touch with me throughout the process, letting me know the status of my car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I love the up front pricing, getting a fair trade in
I love the up front pricing, getting a fair trade in value and the friendly customer service. I felt like my salesperson Francisco really went out of his way to ensure I got the vehicle I really wanted.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
