Fitzgerald Chevrolet Cadillac Mazda VW Frederick

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.7
456 lifetime reviews. Includes reviews of Fitzgerald Chevrolet Cadillac Mazda VW Frederick from DealerRater.com
  • Outstanding experience

    We had been searching for a vehicle to replace a 2012 Chevy Sonic. I was uncertain as to whether I wanted a brand new car or a late model used car...

    Dealer Response

    Steve, thank you so much for this heart felt review, it means so much to us! We are happy to make your drive worth the while every time and hope t...


    Show Full Review

    We had been searching for a vehicle to replace a 2012 Chevy Sonic. I was uncertain as to whether I wanted a brand new car or a late model used car. In several cases I saw cars on Cars.com that seemed like good deals only to find that the cars had been sold or the prices had changed. Then I spotted a 2015 Sonic with low mileage and really good price from your dealership. Since I am from Virginia was a little hesitant to go out of state, but I called to check and the car was available at the price quoted. Moreover, I could pay Virginia tax, so it was like staying in state. And the deal was even better than I expected! Frankly, I feel that I got a better than brand new car. I cannot say enough about how pleased I was with Jason Saville, your salesperson. He was polite, friendly, knowledgeable, and helpful to the nth degree. And while I cannot recall the name of the woman who did the financing for us, I was also very impressed with her friendliness and professionalism. You have a great staff.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Steve, thank you so much for this heart felt review, it means so much to us! We are happy to make your drive worth the while every time and hope to see you again. Enjoy your new Sonic!


    Hide Full Review
  • Professional, courteous, efficient
    June 24, 2017

    We had a very satisfactory experience trading in a vehicle we no longer needed and obtaining a replacement truck through Mark Lawson. He was patie...


    Show Full Review

    We had a very satisfactory experience trading in a vehicle we no longer needed and obtaining a replacement truck through Mark Lawson. He was patient, professional and knowledgeable. Zack Sherman was also very easy to work with and very efficient and personable. We have purchased vehicles at other dealerships and this experience was without a doubt the most efficient and professional of our experiences. The trade in evaluation of our original vehicle was one of the most competitive we received.

    Does recommend this dealer

    Hide Full Review
  • An excellent car buying experience
    June 22, 2017

    We went into the day with a list of vehicles we wanted to look at across Maryland. After some awful experiences at other dealerships, Fitzgerald w...

    Fitzgerald Auto Mall

    Thanks so much for the praise, Zach! We certainly appreciate this wonderful review and your recommendations as well. I will be sure to pass this ...


    Show Full Review

    We went into the day with a list of vehicles we wanted to look at across Maryland. After some awful experiences at other dealerships, Fitzgerald was our last stop of the day. We didn't have to purchase a vehicle that day, we were even preparing for another day of searching the following week. After meeting with Jason and test-driving the vehicle, we knew that Fitzgerald was the real deal. I called the day before to make sure the vehicle was still in stock and spoke with Jason, he assured me it was and kept in contact with me throughout the day. It was easy to schedule an appointment with him on our way to Fitzgerald, and as soon as we got there, he sat us down and showed us all of the information they had on the car including all of the work that was done to it after trade-in. He showed us a great route for our test drive to really test the vehicle in different locations. The no haggle pricing made the buying experience very easy, as the vehicle was priced very fair and they were very transparent with the price. No out of control fees or passed on costs. The car was very clean, and I drove off the lot with a full tank of gas thanks to Jason. I would recommend Fitzgerald Auto Mall, and specifically Jason, to anybody searching for a used vehicle.

    Does recommend this dealer
    Fitzgerald Auto Mall

    Thanks so much for the praise, Zach! We certainly appreciate this wonderful review and your recommendations as well. I will be sure to pass this on to Jason and Mike.


    Hide Full Review
  • Consistency
    June 20, 2017

    Tom, the assistant service manager, just gets it done year after year ( going on thirteen ). He forthright and honest, finding the best and least ...

    Fitzgerald Auto Mall

    Thanks for this great review! I will be sure to pass this on to Tom. We will see you next time you are back in for service!


    Show Full Review

    Tom, the assistant service manager, just gets it done year after year ( going on thirteen ). He forthright and honest, finding the best and least expensive way to correct any problem and get me back on the road.

    Does recommend this dealer
    Came in for service or repair
    Fitzgerald Auto Mall

    Thanks for this great review! I will be sure to pass this on to Tom. We will see you next time you are back in for service!


    Hide Full Review
  • Mark Lawson is the BEST sales representative EVER!
    June 17, 2017

    When I visited Fitzgerald Auto Mall, salesperson Mark Lawson greeted me promptly and courteously. He was able to find a car that suits all of my...

    Fitzgerald Auto Mall

    That is so great to hear! Thanks for taking the time to post this glowing review for Mark and Fitzgerald's!


    Show Full Review

    When I visited Fitzgerald Auto Mall, salesperson Mark Lawson greeted me promptly and courteously. He was able to find a car that suits all of my needs. He made the car buying experience less daunting than I ever experienced. For any car needs go to Fitzgerald Auto on Route 85 Frederick and see Mark Lawson. He makes it comfortable to buy a car. Thanks again Mark!

    Does recommend this dealer
    Fitzgerald Auto Mall

    That is so great to hear! Thanks for taking the time to post this glowing review for Mark and Fitzgerald's!


    Hide Full Review
  • Professional, no-hassle sales experience
    June 16, 2017

    Recently purchased a used car from Fitzergerald Auto Mall in Frederick, MD. Sales staff was straight-forward, friendly, and eager to help without...

    Fitzgerald Auto Mall

    We are more than glad to be of service. Thank you for your positive review and recommendation of our dealership!


    Show Full Review

    Recently purchased a used car from Fitzergerald Auto Mall in Frederick, MD. Sales staff was straight-forward, friendly, and eager to help without being pushy. Excellent sales experience.

    Does recommend this dealer
    Fitzgerald Auto Mall

    We are more than glad to be of service. Thank you for your positive review and recommendation of our dealership!


    Hide Full Review
  • Straightforward and knowledgeable !
    June 16, 2017

    Kyle was courteous and knowledgeable about my concerns. The problems with my Volkswagen GT were addressed and Kyle took the time to explain the is...

    Fitzgerald Auto Mall

    We are ecstatic of your strong recommendation of the staff and dealership! Do not hesitate to call if you need anything. Be safe on the road.


    Show Full Review

    Kyle was courteous and knowledgeable about my concerns. The problems with my Volkswagen GT were addressed and Kyle took the time to explain the issue at hand. The service & repairs were speedy and reasonable. I'm very pleased with the service department!

    Does recommend this dealer
    Came in for service or repair
    Fitzgerald Auto Mall

    We are ecstatic of your strong recommendation of the staff and dealership! Do not hesitate to call if you need anything. Be safe on the road.


    Hide Full Review
  • Experience with service dept.
    June 10, 2017

    I have always had excellent service when I bring my vehicle in for service. Seth has been nothing but helpful and courteous to me. This last tim...

    Fitzgerald Auto Mall

    We are ecstatic of your strong recommendation of the staff and dealership! Do not hesitate to call if you need anything. Be safe on the road.


    Show Full Review

    I have always had excellent service when I bring my vehicle in for service. Seth has been nothing but helpful and courteous to me. This last time I came in Tom Dawson helped me. He was very professional and courteous as well.

    Does recommend this dealer
    Came in for service or repair
    Fitzgerald Auto Mall

    We are ecstatic of your strong recommendation of the staff and dealership! Do not hesitate to call if you need anything. Be safe on the road.


    Hide Full Review
  • Great First Car Buying Experience
    June 9, 2017

    For my first car, I was in the market for a VW Golf R. After having two slip away from me, I saw the one I eventually purchased pop up at Fitzgera...

    Fitzgerald Auto Mall

    We are happy you enjoyed your recent experience at our location! Our goal is for all our customers to enjoy a stress and worry free experience. We...


    Show Full Review

    For my first car, I was in the market for a VW Golf R. After having two slip away from me, I saw the one I eventually purchased pop up at Fitzgerald. I called as soon as I saw the listing (before the vehicle was even inspected and put on the lot). Jason, my salesman, was really helpful and forthcoming with keeping me up to date on the car, allowing me to bug him via text. His transparency and friendly demeanor allowed us to quickly build rapport and seal the deal. I called on Wednesday and by the following Monday I drove off with my new car. Fitzgerald was also great about handling services concerns I had upon test driving the vehicle. They took the car in for inspection and provided me with a loaner in the mean time. From sales to service, the staff is top notch! Thanks!

    Does recommend this dealer
    Fitzgerald Auto Mall

    We are happy you enjoyed your recent experience at our location! Our goal is for all our customers to enjoy a stress and worry free experience. We¿¿¿re glad we provided this to you. If there is anything else we can do for you, please give us a call.


    Hide Full Review
  • Fitzgerald auto mall frederick Maryland.
    June 7, 2017

    The best service I have Encounterd at any dealership In frederick md ever they always provide professional Advice and with a smile. Thanks. Leroy ...

    Fitzgerald Auto Mall

    Thank you! We appreciate your kind review and hope to see you back again!


    Show Full Review

    The best service I have Encounterd at any dealership In frederick md ever they always provide professional Advice and with a smile. Thanks. Leroy day.

    Does recommend this dealer
    Came in for service or repair
    Fitzgerald Auto Mall

    Thank you! We appreciate your kind review and hope to see you back again!


    Hide Full Review