Reviews

Average Ratings

4.3
53 lifetime reviews.
  • Great car buying experience!

    I have purchased 7 of the last used cars I've had online and then went to the dealership somewhere in the country to get them and a couple times h...


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    I have purchased 7 of the last used cars I've had online and then went to the dealership somewhere in the country to get them and a couple times have been disappointed but that was not the case here at all. I dealt with Gary and he was amazing! He even kept the dealership open an extra half hour for me as it took 6 hours to get there. The car is everything it appeared to be online and I couldn't be happier. I highly recommend this dealership!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • New tires ( michelins) Great service per Skip....

    Skip in service is a real big help here at Cole Valley...did me 100 percent...in helping me in new tired and service..thank you Cole Valley service.


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    Skip in service is a real big help here at Cole Valley...did me 100 percent...in helping me in new tired and service..thank you Cole Valley service.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • I'm very disappointed

    I went to buy my first car and they treated me like I was stupid because I'm so young. If I could give 0 stars I would.

    Dealer Response

    We apologize for the way your were treated. At Cole Valley we strive to earn every customers business and treat them with the utmost respect. 330...


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    I went to buy my first car and they treated me like I was stupid because I'm so young. If I could give 0 stars I would.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    We apologize for the way your were treated. At Cole Valley we strive to earn every customers business and treat them with the utmost respect. 330-372-1665


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  • purchase of my leased xt5 cadillac

    Joe Sember could not have been nicer or more helpful


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    Joe Sember could not have been nicer or more helpful

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Cadillac dealer

    Excellent in all aspects. the best dealership in my area, bar none


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    Excellent in all aspects. the best dealership in my area, bar none

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Horrible

    Treated as if I was not up to there standards of something to purchase a car.

    Dealer Response

    Thanks for leaving us this response. We strive to maintain excellent business relations at Cole Valley Cadillac. Please call our manager directly ...


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    Treated as if I was not up to there standards of something to purchase a car.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thanks for leaving us this response. We strive to maintain excellent business relations at Cole Valley Cadillac. Please call our manager directly at (330) 372-1665 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.


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  • Rand is The Man!

    Rand gave me a great buying experience. Answered my questions and if he didn't know the answer, he went and found it. When it came time to do the ...


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    Rand gave me a great buying experience. Answered my questions and if he didn't know the answer, he went and found it. When it came time to do the paperwork, everything was handed to Dana accurately, which led to a smooth buying process. Great team effort!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • My first Cadillac

    I met with a great salesperson and looked at the Cadillac ATS, CTS and XTS. I enquired into leasing, and did multiple quotes with different amount...


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    I met with a great salesperson and looked at the Cadillac ATS, CTS and XTS. I enquired into leasing, and did multiple quotes with different amounts down once I decided on the CTS. He financial person was excellent, got my credit check done, and went over with me the day of picking the car up various options and coverages that I opted for. The car CUE system was explained to me by my sales rep, and I was put in touch with OnStar and set that up driving the car home.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Teacher

    My experience is always efficient and professional!


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    My experience is always efficient and professional!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Cole Valley service

    Oil change & tire rotation. Done while I waited in reasonable time.


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    Oil change & tire rotation. Done while I waited in reasonable time.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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