Reviews
Skylar is super friendly and informative.
Skylar is super friendly and informative. I will def be coming back. She is great wow
Skylar is super friendly and informative.
Skylar is super friendly and informative. I will def be coming back. She is great wow
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Kia of Waukesha. Brandon McGahee brandon.mcgahee@russdarrow.com
Both Skylar and Katie were amazing.
Both Skylar and Katie were amazing. Kept me informed and the work done was quickly
Both Skylar and Katie were amazing.
Both Skylar and Katie were amazing. Kept me informed and the work done was quickly
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Kia of Waukesha! Brandon McGahee brandon.mcgahee@russdarrow.com
I dropped off my car for a recall and was greeted
I dropped off my car for a recall and was greeted immediately. Easy check in. Within an hour all was tested and we came back to pick it up. Fast, friendly and efficient.
I dropped off my car for a recall and was greeted
I dropped off my car for a recall and was greeted immediately. Easy check in. Within an hour all was tested and we came back to pick it up. Fast, friendly and efficient.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Brandon McGahee brandon.mcgahee@russdarrow.com
Caleb was extremely helpful, very upfront and clear about
Caleb was extremely helpful, very upfront and clear about service needs and pricing. Work was completed efficiently. Great follow up and communication while service was being performed.
Caleb was extremely helpful, very upfront and clear about
Caleb was extremely helpful, very upfront and clear about service needs and pricing. Work was completed efficiently. Great follow up and communication while service was being performed.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Brandon McGahee brandon.mcgahee@russdarrow.com
I have always had a positive experience each time I have
I have always had a positive experience each time I have been there for service.
I have always had a positive experience each time I have
I have always had a positive experience each time I have been there for service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Kia of Waukesha, we look forward to having you as a valued customer for many years to come! Brandon McGahee brandon.mcgahee@russdarrow.com
The dealership listed the car price at 4000$ less than
The dealership listed the car price at 4000$ less than the car was when we drove two hours to see it. It was listed as a great deal but they added bunch of warranty things and certified used car approval to the original sticker price. Listed it at 21600 and price was 25500 when got there.
The dealership listed the car price at 4000$ less than
The dealership listed the car price at 4000$ less than the car was when we drove two hours to see it. It was listed as a great deal but they added bunch of warranty things and certified used car approval to the original sticker price. Listed it at 21600 and price was 25500 when got there.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Brandon McGahee brandon.mcgahee@russdarrow.com
Timely, courteous, up front pricing.
Timely, courteous, up front pricing. Skyler was friendly and professional, and answered my all my questions. I will return for future service here.
Timely, courteous, up front pricing.
Timely, courteous, up front pricing. Skyler was friendly and professional, and answered my all my questions. I will return for future service here.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Russ Darrow Kia of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Brandon McGahee brandon.mcgahee@russdarrow.com
The best good job love this place i go beack always i
The best good job love this place i go beack always i will recommend to
The best good job love this place i go beack always i
The best good job love this place i go beack always i will recommend to
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Kia of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else. Brandon McGahee brandon.mcgahee@russdarrow.com
Great experience.
Great experience. Got in quickly. Everything was done on time. I'm going back this week.
Great experience.
Great experience. Got in quickly. Everything was done on time. I'm going back this week.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Kia of Waukesha! Brandon McGahee brandon.mcgahee@russdarrow.com
Skyler was wonderful and so helpful.
Skyler was wonderful and so helpful. She kept us notified as to the status of the car and when we could pick it up. It got washed which was awesome.
Skyler was wonderful and so helpful.
Skyler was wonderful and so helpful. She kept us notified as to the status of the car and when we could pick it up. It got washed which was awesome.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Brandon McGahee brandon.mcgahee@russdarrow.com