Steet Toyota of Johnstown

3.0 out of 5 3.0

Reviews

3.0 out of 5 3.0
29 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 15, 2018

    I can not say enough about Steet Toyota and are Salesmen John Flint. I must have called and emailed John 20 times. My son was looking for a specific 4Runner... in the exact interior/ exterior colors he wanted. John found the exact vehicle had it brought to Steet for us, never once sounded short or frustrated with the ongoing conversations. He worked with are credit union who said Steet was a pleasure to work with. We had been to a few other dealers closer to us and John told me he match and or beat them on the cost! Trust me that was not a tactic to get us to drive over an hour. He was true to his word. Highly recommend Steet and John Flint! Thank you! Dylan’s and Jacquie Walker

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much, Dylan and Jacquie!! As a family owned and operated business, customer service is our number one priority. John and our team work ha...rd to ensure our customers feel comfortable and confident in their purchases, and always make sure our customers get exactly what they want! Please do not hesitate to reach out if you need anything!

  • 1.0 out of 5
    January 30, 2018

    I visited Steet Toyota in Johnstown to have my Camry repaired January 2018. I know other customers have scheduled appointments. My need unfortunately... was having my car towed because of the symptoms. The two guys who write the service orders were not friendly. One wouldn’t look at me. It’s been 2 and 1/2 hrs and no diagnosis. I was here last year needing ignition coils. They tried to say I needed new ignition wires & plugs. They were 1 year old. The Toyota dealer in Syracuse is friendly & honest. BIG difference.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • February 24, 2016

    Our salesman was so interested in getting us a great deal, that we are leaving today with a lease and a 2013 Camry!! We will definitely recommend Terry... Sutphen and Steet Toyota to all of our friends! Definitely a caring company!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 26, 2016

    Dave Bosworth was a great salesman and very professional. He helped me get into my 2012 tundra. He was also very kind to my family. This was second vehicle... he sold to us and we highly recommend him to anyone looking to buy new or used, thank you very much Dave!

    4.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 15, 2016

    Quick turn around and easy to deal with. No problems! Thanks Terry Sutphen!!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 10, 2016

    We had a great buying experience at Steet Toyota of Johnstown. Our salesman, Terry Sutphen, was very easy to work with and was very patient in letting... test drive many vehicles. Never felt high pressured into purchasing a vehicle. Steet Toyota is a convenient dealership as it is also close by.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 5, 2016

    Terry Sutphen did an amazing job selling me my brand new Rav4 Hybrid!!!! The atmosphere and experience was excellent. Treated with kindness and fairness!... No pushy salesmen and very honest... I would highly recommend To come to Steet Toyota and speak to Terry and Bob! You will not be disappointed.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    March 1, 2016

    my sales rep terry sutphen was very helpful ....although eric was not very nice and not so easy to work with...but overall I am happy with my vehicle..

    3.0 out of 5
    Customer Service
    3.0 out of 5
    Quality of Repair
    2.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 25, 2016

    salesman terry sutphenj was really helpful and I had a quick easy process in buy my Tacoma..

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 23, 2016

    Terry Sutphen was friendly and courteous to deal with. I would highly recommend Terry to a friend or come back to him.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews