Bertera Subaru Outlet in Hartford

New 866-983-6290 Dealer Website
Used 866-208-9550 Email Dealer
Service 866-431-1450

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.1
214 lifetime reviews. Includes reviews of Bertera Subaru Outlet in Hartford from DealerRater.com
  • I'm thankful for my car salesman

    I know that the title sounds corny, but in the spirit of the Thanksgiving season I wanted to say thanks to the guy who helped me buy my first car....


    Show Full Review

    I know that the title sounds corny, but in the spirit of the Thanksgiving season I wanted to say thanks to the guy who helped me buy my first car. I was referred to Rich Self at Bertera Subaru by my boyfriend's mom because she knew I was looking for a car, and Rich helped me buy my first car. I was kinda nervous when I got there but Rich made me feel right at home. I love my new car (well new to me) and I loved the experience I had at Bertera. Thank you so much!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Fantastic Salesman
    January 11, 2017

    Keniel was an absolute pleasure to work with. Very professional, extremely thorough and accommodating. He took the time to explain the features ...


    Show Full Review

    Keniel was an absolute pleasure to work with. Very professional, extremely thorough and accommodating. He took the time to explain the features of my vehicle and also the terms of the purchase. As a woman purchasing the car solo, I didn't feel intimidated or taken advantage of. I had some mommy duties to tend to causing me to leave the dealership for a few hours and when I returned, my new car was cleaned and placed on the showroom floor! Lastly, I received a follow up text from Keniel two weeks after my purchase just to see how things were going. World class dealership, world class salesman. Thanks Keniel!

    Does recommend this dealer

    Hide Full Review
  • Ripped Off
    December 2, 2016

    Stay away from these bandits. We bought a new Subaru From them a couple years ago and opted to pay extra for a replacement set of tires when the o...


    Show Full Review

    Stay away from these bandits. We bought a new Subaru From them a couple years ago and opted to pay extra for a replacement set of tires when the original set wear out. When the original set was due for replacement, they cited a technicality listed in the fine print, pocketed the extra money we had paid them and reneged on their promise to replace the tires. Valuing a few stolen nickels over satisfying an agreement with a loyal customer is a very unethical way to do business. We won''t be back there and you should avoid these thieves too. Purchase and service your cars with a more reputable dealer.

    Does not recommend this dealer

    Hide Full Review
  • Third suburb here for us
    November 28, 2016

    ???We had a wonderful experience at Bertera. Our salesman Keneil did everything he could to get us a great deal on our new Subaru. We enjoyed work...


    Show Full Review

    ???We had a wonderful experience at Bertera. Our salesman Keneil did everything he could to get us a great deal on our new Subaru. We enjoyed working everyone there, especially our salesman, Keneil. This was our third Suburu from Bertera, and we will be back again next time.

    Does recommend this dealer

    Hide Full Review
  • Mrs. Franklin

    I had the pleasure of working with a salesman by the name of O'Neal McDonald. Very kind and respectful salesman. He was VERY helpful which led me ...


    Show Full Review

    I had the pleasure of working with a salesman by the name of O'Neal McDonald. Very kind and respectful salesman. He was VERY helpful which led me to buy a 2015 Subaru Outback. Every Subaru dealer need an O'Neal McDonal.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Awesome experience!
    November 10, 2016

    I love the knowledge and customer service of timothy papousakis! This gentleman helped me and my wife with such knowledge that we are impressed! I...


    Show Full Review

    I love the knowledge and customer service of timothy papousakis! This gentleman helped me and my wife with such knowledge that we are impressed! Im gonna recomend all my friends and family to go there and see him. Great guy and we are so happy with the service.

    Does recommend this dealer

    Hide Full Review
  • Oustanding service
    November 8, 2016

    We did some homework in advance and selected a few car models and dealerships to visit. We chose Bertera because we had outstanding customer serv...


    Show Full Review

    We did some homework in advance and selected a few car models and dealerships to visit. We chose Bertera because we had outstanding customer service from Leonard Weiss. He saw to it that we got the best deal, the best service, and he answered all our questions.

    Does recommend this dealer

    Hide Full Review
  • Do not expect anything from them

    Recently I called to the dealership regarding my questions about the car and financing. But the person who was on the call was in real hurry maybe...

    Dealer Response

    Good morning Parth and thank you for taking the time to submit this review. We would be interested in speaking with you for more information on th...


    Show Full Review

    Recently I called to the dealership regarding my questions about the car and financing. But the person who was on the call was in real hurry maybe and he was just interested in getting my information. When I tried to ask him my question, before hearing to it, he said OK, thank you. I am very much disappointed the way I was treated.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Good morning Parth and thank you for taking the time to submit this review. We would be interested in speaking with you for more information on the experience you described above. When you have a moment please feel free to contact us at (860) 895-6500. Thank you!


    Hide Full Review
  • Everyone is a professional.
    October 5, 2016

    I enjoyed my experience at this dealership. Jose Texidor is a consummate gentleman and a darn good salesman to boot. His sales approach is very ...


    Show Full Review

    I enjoyed my experience at this dealership. Jose Texidor is a consummate gentleman and a darn good salesman to boot. His sales approach is very unassuming. I never felt I was getting "sold". It is my understanding he has been selling cars for over 20 years, I am not surprised he is very successful. I was introduced to different department personnel and they were all professional. I enjoyed the experience purchasing a car from Bertera and the main reason was of course the quality of vehicle and Jose Texidor.

    Does recommend this dealer

    Hide Full Review
  • Excellent customer service
    September 5, 2016

    They look for options to get me approved,and the best Deal so I can have the car I want,excellent,professional and friendly people.


    Show Full Review

    They look for options to get me approved,and the best Deal so I can have the car I want,excellent,professional and friendly people.

    Does recommend this dealer

    Hide Full Review