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Reviews

Average Ratings

4.2
20 lifetime reviews.
  • I love the customer service and how they help out

    They really know what your looking for and if you dont know ,they will show you a variety of nice ones in stock,currently I was looking for one my...


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    They really know what your looking for and if you dont know ,they will show you a variety of nice ones in stock,currently I was looking for one my self and I had a guy help me out now all I have to do it get my stuff together and lurches and call it a day thanks guys again my search is over !

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • service

    service was quick and good on safety recall. Would use service department for future.

    Dealer Response

    Charles, your positive review means a lot to us and we?re happy we could help you! If you have any additional needs or questions, we will be more ...


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    service was quick and good on safety recall. Would use service department for future.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Charles, your positive review means a lot to us and we?re happy we could help you! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!


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  • Truck serviced

    Great customer service from the service manager. Explained thoroughly.

    Dealer Response

    Our Staff works hard to go the extra-mile for our valued guests, Rene! Safe travels!


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    Great customer service from the service manager. Explained thoroughly.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Our Staff works hard to go the extra-mile for our valued guests, Rene! Safe travels!


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  • Ford Edge Service

    I took my Ford Edge for an oil change, tire rotation, etc. Thought I did not make an appointment, my service tech was able to get me in immediate...

    Dealer Response

    We appreciate your feedback of our Staff's outstanding service, Barbara! It means so much to us to have earned your trust in our business! We hope...


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    I took my Ford Edge for an oil change, tire rotation, etc. Thought I did not make an appointment, my service tech was able to get me in immediately and get me out quickly. Jessie is friendly, efficient and cheerful. Great combination.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your feedback of our Staff's outstanding service, Barbara! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!


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  • Customer Service

    Made appointment for Monday and my car was'nt looked at till Wednesday? Was told that there was no available rentals, and only found out any infor...

    Dealer Response

    Ronnie, thanks for taking the time to leave us your honest feedback. We are disappointed to hear you did not receive top-notch customer service fr...


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    Made appointment for Monday and my car was'nt looked at till Wednesday? Was told that there was no available rentals, and only found out any information by calling. The customer should not have to call and beg for information.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ronnie, thanks for taking the time to leave us your honest feedback. We are disappointed to hear you did not receive top-notch customer service from us and would like the opportunity to try and make this right with you, if we still can. We would like the chance to talk to you further so please do call us at (888) 253-4662 at your earliest convenience so we can work with you to make this right. We hope to hear from you.


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  • Amazing service

    Jessie thank you for keeping me up dated on my truck while you had in your shop. You guys have a customer for life.


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    Jessie thank you for keeping me up dated on my truck while you had in your shop. You guys have a customer for life.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Service

    Jessie in the service department was fantastic. She was very helpful and thorough in getting my truck in, setting me up in a rental and overall ju...


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    Jessie in the service department was fantastic. She was very helpful and thorough in getting my truck in, setting me up in a rental and overall just nice to talk to

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Quick lane oil change

    All went Well Treated well Will be back again Thanks

    Dealer Response

    Paul, it sounds like you had a pleasant experience with us! Your low star-rating has us concerned that there was something more we could have done...


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    All went Well Treated well Will be back again Thanks

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Paul, it sounds like you had a pleasant experience with us! Your low star-rating has us concerned that there was something more we could have done to make your experience better. If this was the case, please reach out to us at (888) 253-4662 at your earliest convenience so we can understand how we can better serve you moving forward. We sincerely value your business and hope to be of service to you again in the future. Take care!


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  • Service at Mac Haik Ford in Victoria

    I have been doing business with Mac Haik Ford in Victoria for several years. I have always been treated very good; from buying a vehicle to servic...


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    I have been doing business with Mac Haik Ford in Victoria for several years. I have always been treated very good; from buying a vehicle to service and repair work. I have found the service and repair work to be quality.....and for the costs of the work it better be top notch. I'm usually in and out in a reasonable time.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • replace spark plugs and gasket

    Focus was towed in after hours because of a tensioner arm which was replaced. A tune-up (plugs and gasket were replaced. Car still had a burning ...

    Dealer Response

    Thanks for the great star-rating, Ken! We hope to be of service to you again! Take care!


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    Focus was towed in after hours because of a tensioner arm which was replaced. A tune-up (plugs and gasket were replaced. Car still had a burning oil odor after service for at least two weeks. Heavy on cost.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the great star-rating, Ken! We hope to be of service to you again! Take care!


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