Friendly and relaxed sales people. They had all my minor concerns with the car fixed right after I gave them a refundable down payment. It was my best
experience buying a used vehicle. This will be the first place I check when it's time for another used car.
Great to deal you with you Steve, enjoy your RSX. Mark
This dealer came highly recommended by several of my son's co-workers. So I had a decent amount of confidence going in. Even so, I was surprised at ho
w good an experience this purchase was for us. First, the quality of the inventory was excellent. And the pricing was beyond fair. Then there was no pressure on the lot whatsoever. When we made a decision, the financed purchase process was easier on our end than I would ever have dreamed. Mark is down to earth and very candid. They can hold their heads high at this place.
We did the whole car buying transaction over the phone from Colorado. Mark went above and beyond to make sure that my family member was taken care of
and had an exceptional vehicle. Mark treated our family like his own. The car is wonderful and the service was outstanding. I wish We had Mark here to buy a car from today!!!!!! Don't waste your time anywhere else! Go to Auto Kraft in Agawam.
The deal that I had with Auto Kraft was wonderful! My dad helped my find a car online anD auto kraft's cars cAME up so I stopped by and take a look. I
told them I'm a new driver and this will be my first car and they helped me out so well with choosing the car I want as they let me give the cars driving test. I think that I had tried like 4 or 5 cars in total but they didn't even show any attitude at all! Everybody there are all friendly and helpful! I ended up with a Nissan Altima 2014, which has only been driven 39,000 miles. The car looks brand new and I got it for a very price! Everything works out great as it's been almost a month and a half since I got the car and I'm in love with it! I'm so glad that Auto Kraft was my first and best choice! I would highly recommended this dealer to anyone who's finding a good used car. To me, they're the best in town!
Excellent buying experience. Mark the salesman had very good people skills to make the purchase a pleasure. Also liked no haggle price.
I had difficulties finding the right car for me. I went on hundreds of sites all around my area, and I stumbled across this dealership and I was very
shocked to see all great selection they had. I found an amazing car for a more amazing deal. Mark was hands down the most helpful dealer I have ever came across.
Buying a car for the first time was intimidating, and other places I had spoken to weren't helping my worries, but Mark was genuinely nice and made th
e entire process incredibly easy, with no pressure. He took care of everything and made things so much easier, and faster, than I was expecting.
The buying process was very fast and easy. Mark is a top notch salesman and was very helpful. The Toyota was very clean, drove well and was the best p
rice in the area. Mark worked very well with us to create a deal we could afford. They were, by far the best dealership to do business with, with the best presented car and best pricing. I can't say enough about this dealership and Mark.
This car was the perfect choice for our GrMa. The sales process was outstanding, with Mark Hastings practically reading our minds about things that n
eeded tweaking or replacing. And there was no pressure. If that was not enough, within days of taking delivery, a family member caused a major electrical problem. That's when we met Fred (the owner) and his team. We saw the team in action, their methodical troubleshooting process and the full recovery they accomplished. Bravo!
Great experience from the great vehicle price to the easy going and knowledgeable sales staff, to the vehicle being so very clean and ready to go when
picked up. the person who readied the vehicle for pickup, had the vehicle is excellent detailed shape. Mark Hastings made the whole experience warm and quick. all around excellent service. keep up the great work!