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Reviews

Average Ratings

3.0
57 lifetime reviews.
  • Friendly Staff

    I called in from this site before I went in, the woman on the phone was very friendly and knew her inventory. I got an appointment set up, greeted...


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    I called in from this site before I went in, the woman on the phone was very friendly and knew her inventory. I got an appointment set up, greeted by name at the door, and a salesperson had the BMW i was interested in lined up and ready to go! I had never had that experience with a used car store, I was very impressed. I didn't end up buying here, but I'll be sending people to them just because of how good the customer service was :)

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Bad experience at South Tacoma Auto

    So I had a 6:15 appointment to test drive vehicle with Brandon who did not show up, got handed off to Carl who was cool but I guess he was too bus...


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    So I had a 6:15 appointment to test drive vehicle with Brandon who did not show up, got handed off to Carl who was cool but I guess he was too busy for us, so he handed us off to another guy without explanation, which I thought was pretty inconsiderate. We told them all up front we were not financing and had funds to buy but the new guy proceeded to ask us everything from our address, place of employment, own or rent, how long did we own, SSI number my bosses name…I finally said why are we doing all this when we have not even negotiated a price or said we were going to buy the car? He said they needed this for their records. I replied enough already and can we get to a price? He then said let me go ask my sales manager I will be right back. He returned with the sales manager who was wearing way to much cologne or axe body wash, and asked how he could help us? I said we did not want to waste their time or ours with personnel information; we had money in hand and really just wanted to negotiate a price. He said with a smirk “PRICE IS NON-NEGOTIABLE PERIOD” I then said we are done, he said that’s fine that’s how we do business! I said that’s not what either of the salesmen stated, they said they would see what they could arrange…As we left he said with a smart condescending tone “feel free to come back” I said no worries we will not be back! I will never go back to this dealership nor do I recommend anyone subject them selves to this kind of treatment. Just plain rude!

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • these guys are professional and helpful

    Helped me get the rare car that I wanted. Went out of there way to hold a car and sell an extra car that I had. Mentioned a few flaws in the car...


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    Helped me get the rare car that I wanted. Went out of there way to hold a car and sell an extra car that I had. Mentioned a few flaws in the car and they had the part painted and repaired. Go see George for great service. Steve in Tacoma

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • A very happy customer

    Mike and JJ and Stephanie and owner Mike went over and above helping me g e.g. my dream car. I didn't think anything would come of it, But how wr...


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    Mike and JJ and Stephanie and owner Mike went over and above helping me g e.g. my dream car. I didn't think anything would come of it, But how wrong I was they kind and considerate of you treat you like family. I will go back when want to trade up I drove off in a,2014 Chevy Cruze I'm still in shock. They did everything to insure me leaving with a car my credit wasn't good new on the job all the things that would be a NO. Yet here I am with my new car. I highly recommend going here first it will save you a lot of time . Again thank you all .

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • bad sales men

    Worst experience ever.. I bought my car around December January. Was there for hours. Instead of the sales men trying to help me he was trying to ...


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    Worst experience ever.. I bought my car around December January. Was there for hours. Instead of the sales men trying to help me he was trying to pick a car for me even I told him what I was looking for. Etc I'm not going to get into detail but the sales men was rude..

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Love this place, employees are all GREAT!

    Absolutely love this place. I worked with many different employees to get my Impala but my salesman was Justin. Justin didn't pressure me into any...


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    Absolutely love this place. I worked with many different employees to get my Impala but my salesman was Justin. Justin didn't pressure me into anything and made me feel at ease, gave me options and sincerely wanted to assure that I was going to purchase the vehicle that made me happy. The finance manager there that I worked with was Alex. He also made me feel like a million bucks after being turned away from other dealerships. While my boyfriend and I were waiting to test drive vehicles, Alex bought us lunch and thanked us for being patient! The customer service at this dealership is outstanding, every employee I encountered had a great attitude and they were all very helpful. Latisha is the employee that processed my paperwork. She was also very prompt, professional and patient throughout this process. Car shopping can be a high stress situation but this was one of the easiest transactions I have ever dealt with in my life. I am very satisfied with my purchase and I got it at a very reasonable price with warranty coverage as well. I would HIGHLY recommend South Tacoma Auto, they got me right and I have no doubt that any of the employees there will do their best to help you, regardless of your situation. I was referred here by a close friend and I will refer friends and family! Thanks yall'

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • car shopping

    my experience with jeremiah davey was the best ive ever had when buying a car


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    my experience with jeremiah davey was the best ive ever had when buying a car

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Better get it in writing or they won't honor it

    If I could give this place a negative rating I would. We purchased a 2010 Jetta. The next day the radio died. They said bring it in we will take c...


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    If I could give this place a negative rating I would. We purchased a 2010 Jetta. The next day the radio died. They said bring it in we will take care of it - after an hour commute they advised we would be charged for the diagnostics and any work done. Then a month later the rear main seal went out. Our mechanic advised it would cost at least $1200 to repair. We spoke to George, the used car manager who said too bad you bought it as is - our mechanic advised there would have been signs of a problem such as this. In addition, the plates were never mailed, the spare key which was promised was not provided, when asked George said you should have gotten it in writing we will not honor it. No integrity at this dealership - do not purchase here unless you get everything in writing otherwise the hard lesson of buying from a place that doesn't stand behind their cars will become your reality as well.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Service

    Online services were really good, the lady who helped me kept in contact with me and was open to my schedule. When we arrived, the vehicle was rea...


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    Online services were really good, the lady who helped me kept in contact with me and was open to my schedule. When we arrived, the vehicle was ready and within 10 minutes we were test driving the car we were looking at online. Great sales team, very friendly and knowledgable.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Good Response time!

    I was very pleased with how fast the sales team responded to my e-mail. Mary the sales person I spoke with, is still sending me options until we f...


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    I was very pleased with how fast the sales team responded to my e-mail. Mary the sales person I spoke with, is still sending me options until we find the right vehicle. Her manager also e-mailed me to let me know that they would do their best to help. I would and maybe still will buy from this dealer.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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