From beginning to end, Johns Great Cars made the process extremely simple. They define what the customer service standards should be. When you walk in,... you're treated like they've known you for years! They were eager to help us find the right car and meet our needs both for a car and financial obligations. On top of everything business related, they are extremely hospitable making sure we were comfortable while the paperwork was drawn up and even offering drinks while we were waiting. They also got us squared away with insurance right away, taking that burden away as well. We've been to the service department for other vehicles and Dave is great and him and his team is top notch as well. Not only will I be bringing any cars that need service there but after my experience yesterday, I can't see myself going to any other car dealer other than John's Great Cars in the future!
Had an excellent experience buying our used Subaru Outback from here. Jim was great to work with. They allow you to take the vehicle to your mechanic... to look over if you desire. They also bought us dinner at the deli from across the street while the paperwork was being finalized. They even bought us an owners manual for the car since there wasn't one in it. Thank You John's Great Cars! You will see us again when we are ready for our next vehicle!
At John's Great Cars we had an excellent car buying experience. The salespeople were not pushy or aggressive. The salesman called us just enough to let... us know our business mattered to them. We wanted to take our time buying our used car and John's Great Cars really worked with us to help us pick out the right car. We never felt rushed into buying. We are very happy with our new car. and would definitely buy from them again. Thanks John's Great Cars! Well done!
I have gone to John's Great Cars on many occasion. The staff is always helpful and friendly, they NEVER make you feel intimidated, and it's by far the... best experience I've ever had at dealerships. My girlfriend got her car there, and they did so much for us to make sure she got her car. They worked with us on price, with financing, and most importantly, when there was a problem with the keys, they took care of everything! Grayson helped us out a lot and every time i go, he always comes to greet me like I'm a friend, not a customer. The building itself is great. They have toys for young ones (physically and at heart like myself) to play with and be entertained while business is being conducted. Also, they have a popcorn maker. C'mon, who doesn't love a good bag of popcorn? Overall, i LOVE John's Great Cars and highly HIGHLY recommend them. If you don't see what you're looking for on the physical lot, check the website, they have much more inventory than you'd think!
I recently bought a used Nissan Rogue from John's Great Cars. I was at several other dealers before coming to John's and I must say that the people at... John's far exceed the other dealers I dealt with. My salesman, Jim, was knowledgable, personable, and honest. The whole staff came across as being very concerned with the customer and promoting top end cutomer service. I would definitely but from them again.