Owens Murphy Jaguar, Land Rover, Volkswagen

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Reviews

Average Ratings

4.4
48 lifetime reviews.
  • Great Dealership

    Bought my car from these guys and was the best experience I have had buying. Service team was excellent as well. connie scheduled me an appointmen...


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    Bought my car from these guys and was the best experience I have had buying. Service team was excellent as well. connie scheduled me an appointment and they took great care of me.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Thanks Owens murphy

    I have been trying to buy a four doors truck.and been turn down by 4 dealerships could not believe that I was approved to get a truck thank for ...


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    I have been trying to buy a four doors truck.and been turn down by 4 dealerships could not believe that I was approved to get a truck thank for give me a second chance thank you so much.my name Robert Nash¿¿

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Owens Murphy Jaguar Range Rover Dealership

    Purchased a Range Rover Sport. Michael was more than easy to work with and made my purchase incredibly easy!


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    Purchased a Range Rover Sport. Michael was more than easy to work with and made my purchase incredibly easy!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Horrible service department

    I would give them zero stars if it were possible. Six years of perfect service until January 2017. Brought my VW in for routine service and they f...


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    I would give them zero stars if it were possible. Six years of perfect service until January 2017. Brought my VW in for routine service and they failed to rotate tires, even though they said they did it and I paid for it. Brought another VW in for service in March and they AGAIN failed to rotate tires although they told me that it was done. In addition, service that should have taken 2 hours consumed SIX HOURS. Something is wrong with the VW service here, don't use them

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Dealership that cares about it's customers...

    Everyone from the owner to the sales person were great! Strongly Recommend if you need a new ride...


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    Everyone from the owner to the sales person were great! Strongly Recommend if you need a new ride...

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Did right by us - Twice Over

    Check engine light popped on and had we not just bought two vehicles without an add on warranty (gulp)...would have just had our mechanic fix it (...


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    Check engine light popped on and had we not just bought two vehicles without an add on warranty (gulp)...would have just had our mechanic fix it ($400 repair quote) but took a chance and talked to their customer service. They took care of it for us!! Praise! They even found out the truck's air dam was missing & threw one in for good measure (saves gas). Wow. That was above & beyond service & we would have never known...it wasn't part of the check engine light issue repair at all which turned out to be a clogged hose they replaced it for free. Highly recommending David Arnold to my family who needs a replacement vehicle.

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • Horrible Service

    Horrible service. Took 3 days to get my car back. When I got it on the highway I realized the check engine light was still on. Tried to call O...


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    Horrible service. Took 3 days to get my car back. When I got it on the highway I realized the check engine light was still on. Tried to call Owen's Murphy but as usual, voicemail. Every single call I've made to them I've received a voicemail, even if transferred to cell phones. Not sure if repair was done or not since the check engine light remains on. Service guy told me he'd send someone out to pick my car up to check the engine light. They arrived when I was away and wouldn't wait for me to return, I was 5 minutes away. After days of the car being in the ship I left a voicemail to check status of my car and didn't received a call back until 24 hours later. When I was presented my bill it was double then what I was told by phone 1 hour earlier, it had to be corrected. They are awful to deal with.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Great Experiance

    I purchased a car on Nov. 16, 2015 at Owens Murphy & it was all because of Mr Kareem. Kareem was very patient & seemed to focus more on his custom...


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    I purchased a car on Nov. 16, 2015 at Owens Murphy & it was all because of Mr Kareem. Kareem was very patient & seemed to focus more on his customer rather than being a pushy salesman. His Customer service was over the Top. I would definitely refer others. Staff was kind & courteous! I informed Kareem I was speaking w/other dealerships & they weren't concerned about what I wanted or could afford. His kindness made me make my way back to Owens Murphy. Would like to say Thanks Kareem!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Purchasing Customer

    Our salesman, Matt, was great! However, Drew in the finance department was not professional and very unethical. Almost caused us to back out of th...


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    Our salesman, Matt, was great! However, Drew in the finance department was not professional and very unethical. Almost caused us to back out of the purchase of the vehicle. Thus far, I love my Evoque.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Professional and very welcoming staff.

    Thank you Matt Ingram for working my deal in a professional manner. I highly recommend him for sales. I certainly appreciate all the other staff, ...


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    Thank you Matt Ingram for working my deal in a professional manner. I highly recommend him for sales. I certainly appreciate all the other staff, Craig, Lee and especially Drew, who made me feel welcome. They all worked together to make this happen and I can not express my gratitude.I love my LR4 and look forward to doing business with these gentlemen again.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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