Merit Buick GMC

4.8
(27 reviews)
Sales hours:
Service hours:
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
(405) 224-0475 (405) 224-0475

Inventory

About our dealership

This seller has been on Cars.com since September 2018.
At Byford Buick GMC we are committed to growing our business by earning yours. Located in Chickasha OK we are your local Buick and GMC dealer with easy access from Oklahoma City Yukon and the Lawton area. We have a great selection of new and pre-owned vehicles and promise no pressure sales tactics and full disclosure. This is why we can say "NOBODY TREATS YOU BETTER THAN BYFORD"!
Nobody Treats You Better Than Byford

Service center

Phone number (405) 224-0475

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

View all 6 employees View less employees

Reviews

4.8
(27 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of Merit Buick GMC from DealerRater.

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5.0

Buick VERANA

AS ALWAYS THE SERVICE WAS PROMPT AND EFFICIENT. AS ALWAYS THE EMPLOYEES SEE THAT i AM COMFORTABLE AND TAKEN CARE OF WHILE MY VEHICLE IS WORKED ON.i REALLY CAN FIND NOTHING TO COMPLAIN ABOUT WITH THEIR SERVICE.

Dealer response

Hello there, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!

4.5

Buick repair

Byford Buick always does all they can to make me comfortable while they examine and work on my car. My car's problem is somewhat unusual, but the employees tackle the problem with a great deal of thought and do all they can to solve the problem. I feel they are very competent and trust worthy with their work. I do not hesitate to recommend them. .

Dealer response

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

5.0

Byford GMC, Chickasha

Clean office and lounge. Professional and very friendly sales and Service personnel.

4.3

Byford GMC/Buick, Chickasha, OK

In & out within one hour. Timely \, fast and courteous.

Dealer response

Hi Wade, we are very happy to have provided you with such a positive experience! We hope to see you soon!

5.0

Owner of Vehicle

The service writer was friendly and cheerful. He was very helpful in getting my vehicle serviced. Thank you, Rob, Blu, David, and the Tech. Great Job!!!!! Thomas Shingledecker

Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

2.6

Bought a car

I shopped for 2 months,9 different dealerships in the okc area,one being byford Buick.as a previous customer I looked at a 2008 Lincoln mix,one owner very nice for the 10 yrs.I dealt will will in sales,don in finance/mtg and finally bought the car on Feb 28.on the way home from the dealer the brakes acted up.I returned the car back to service.Rob in service replaced the master cylinder no charge.I was happy.I found out a few days later there was an active Tamara airbag recall on the right from passenger since 7-16.this has never been replaced either by the owner or the dealer.further the dealer at the time of sale never disclosed info about the airbag recall or the car having been in a rear end collision.also adding when I financed the deal with the dealer and chisholm trail financial,I agreed to by monthly pymt total of 48.when I finally received the paperwork it showed by wkly pymts.that causes several months of the yr having 3 pymts in the same month.being paid social security once a month,not able to find work,this sets me up to failure.what a disappointment overall.I won't refer anyone to the dealer nor will I buy anymore cars from them.if I had known this was going to turn out this way I wldnt have bought the car.Rob in service does care abt the customers.I thought the others did also since I met Randy byford the owner when I bought my first car.now I'm going to try and sell the car to pay off my loan be done with the deal.

Dealer response

Hi, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to make this up to you. Please contact our manager at (405) 595-0547 so we can make your experience a positive one.

5.0

Byford service Dept

Great service from everyone there. Such a pleasure to work with such friendly people. Quick and great service.

Dealer response

Hi there, thank you so much for your positive comments about Byford Buick GMC! Please don't hesitate to reach out to us if there's anything more we can do!

5.0

Service

They are great people at this location. Very nice and respectful. Prompt and courteous too.

Dealer response

Margaret, we're happy you found our staff to be so supportive during your experience here at Byford Buick GMC. Please don't hesitate to reach out to us if there's anything more we can do!

5.0

Byford

This team was very helpful and willing to work with any needs I had. They got me in and out quick which is important in my line of work.

5.0

Outstanding service

The crew is always friendly and helpful. I usually run on spare of the moment and they have always worked with me to get me in and out at my convenience and I appreciate that so much. Fast and friendly service! Nothing beats that!

Dealer response

Shelia, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Byford Buick GMC. We hope to see you soon!

Read all 27 reviews