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Reviews

Average Ratings

4.6
Average based on 22 reviews
  • Awesome Experience

    We were looking for a car for our daughter to take to college in Nebraska and Michael was very helpful, honest and straight forward. Fixed everyth...

    Dealer Response

    Hello Jeffrey and Kelley, Thank you for your wonderful review; it means greatly to us! We were more than happy to earn the opportunity to earn yo...


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    We were looking for a car for our daughter to take to college in Nebraska and Michael was very helpful, honest and straight forward. Fixed everything we asked and even helped us out with our other daughters car when she got in an accident. Great prices, great employees and great vehicles. Thanks Michael we appreciate everything you have done for us and we will be back when we need another car.

    Shopped for a used car
    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Hello Jeffrey and Kelley, Thank you for your wonderful review; it means greatly to us! We were more than happy to earn the opportunity to earn your business on both your car purchasing process as well as allowing us to fix your daughter's car for you! We most definitely look forward to earning your business again in the future! Thank you!!


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  • Not recommended

    Found car online, went to check it out and dealer asked for 1,000 more then advertised. Purchased car somewhere else


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    Found car online, went to check it out and dealer asked for 1,000 more then advertised. Purchased car somewhere else

    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?

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  • Nice SUV

    We bought a 2012 Ford SUV almost a year ago at Best Western Motors. We waited all this time to write a review to get a few miles on this vehicle a...


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    We bought a 2012 Ford SUV almost a year ago at Best Western Motors. We waited all this time to write a review to get a few miles on this vehicle and see if it would hold up. Well 10,000 miles later it's still running great. This SUV has gone out of state and off road many times over the last year.Even though the cosmetic repairs were not perfect, the function was perfect. We figured we saved about $11,000 in purchasing this vehicles. We have recommended this company to our friends and would easily buy another car from Best Western Motors in the future.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Awesome Experience! You won't be disappointed!

    I highly recommend working with Best Western Motors for any of your vehicle needs and purchases. Not only did we get an awesome deal on a very rel...


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    I highly recommend working with Best Western Motors for any of your vehicle needs and purchases. Not only did we get an awesome deal on a very reliable and problem-free vehicle, the customer service is amazing! They were honest and helpful throughout the whole process . Working with Jason was extremely easy and stress free. I will definitely recommend them to all my friends and family. I am 100% sure that I will use them myself in the future. If I could, I would definitely give them a 10 star experience! Thanks guys, again, you are the best!

    Shopped for a new car
    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • GREAT SERVICE, VERY SATISFIED

    My sales person Jason exceeded my expectations and delivered everything as promised. I Purchased a 2015 Mercedes GLK 350. I live in Charleston SC ...


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    My sales person Jason exceeded my expectations and delivered everything as promised. I Purchased a 2015 Mercedes GLK 350. I live in Charleston SC and was promised the vehicle could be shipped and delivered by Christmas. and that's exactly what happened. Vehicle was exactly as described, cleaned and in excellent shape. I will not hesitate to do business with Western Motors. I am a Very satisfied customer.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Great job on my Honda Element

    I shopped the country looking for a Honda Element I could afford, with low miles. A nearly impossible task. I found one at Best Western Motors. Mi...

    Dealer Response

    We are very happy to see that the car functioned well on your long drive back to Colorado! It was great doing business and hopefully we can do tha...


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    I shopped the country looking for a Honda Element I could afford, with low miles. A nearly impossible task. I found one at Best Western Motors. Mike helped put the deal together and was honest and forthcoming in every detail. The 2007 car had been "totaled" in an accident, but Best Western replaced the damaged parts (radiator, water pump, hood, front bumper and grille). It looked almost like new. My only concern was some poor welding work on the radiator support. Overall, for the money, this was an exceptional deal. My independent mechanic spent an hour with the car and said, "Buy it." That was good enough for me! I expect many years of service from this good-looking, low-mile Honda.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are very happy to see that the car functioned well on your long drive back to Colorado! It was great doing business and hopefully we can do that again for you in the future. Thank you!


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  • Great Job Best Western Motors

    Flew in from Nebraska and drove car home. Mike picked me up from airport and did a great job on the buying process. The car was exactly what I exp...

    Dealer Response

    We are very happy to hear that you made it back safely and the car performed excellently for you! Thank you for your business!


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    Flew in from Nebraska and drove car home. Mike picked me up from airport and did a great job on the buying process. The car was exactly what I expected.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    We are very happy to hear that you made it back safely and the car performed excellently for you! Thank you for your business!


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  • ready to buy ?

    Even though I did not purchase vehicle, it was a nice facility and the people were great and helpful. I would recommend this place a great place t...

    Dealer Response

    Thank you very much for stopping by Ron! We hope to be able to assist you in purchasing a car from us in the future.


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    Even though I did not purchase vehicle, it was a nice facility and the people were great and helpful. I would recommend this place a great place to buy. Ron kemp

    Shopped for a used car
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you very much for stopping by Ron! We hope to be able to assist you in purchasing a car from us in the future.


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  • Best Western Motors

    My son bought a Subaru Forrester 2.5x with a salvage title. I dealt with Patrick and Mike and they where both very helpful and quick to return cal...

    Dealer Response

    Hello Brandon and Terry Ralph! It was excellent dealing with you on your purchase of the Subaru, and hope we can exceed your expectations again ...


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    My son bought a Subaru Forrester 2.5x with a salvage title. I dealt with Patrick and Mike and they where both very helpful and quick to return calls or answer questions. Patrick picked us up at the airport at our requested time and drove us to the dealership. The car was as advertised and the repairs and condition of the car were excellent. We had a engine light come on when driving home and later had a traction control light come on with in a few days of getting home. I called Patrick about the troubles and he volunteered to send me the money to get the troubles fixed! I thought this was above and beyond what most dealers would have done and would highly recommend this company to anyone looking for a good value on a salvage title car.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Hello Brandon and Terry Ralph! It was excellent dealing with you on your purchase of the Subaru, and hope we can exceed your expectations again in the future. We do what we can to make our customers happy with our cars! I'm very happy to hear that you made the drive back safely and we could cover the issues that you had when you got back! Thank you again for your business!


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  • Have it checked before you buy!

    Was very interested in an automobile they had in stock, cash in hand to buy. The salesman was friendly but seemed indifferent (minus the standard ...

    Dealer Response

    Hello, We apologize for not having been able to accommodate you in the way of which you had requested. I (Mike; Sales Representative) did my best...


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    Was very interested in an automobile they had in stock, cash in hand to buy. The salesman was friendly but seemed indifferent (minus the standard salesman pitches). When I asked for a vehicle history report he actually told me that I had to email him when I got home (27 miles away) and he would send it. He couldn't print one for me now or take my email/contact info?!? I wasn't going to argue about that with him. Received the Carfax from him the next day after I emailed him. Since that was ok looking I decided to have MY mechanic (a trusted friend who happens to be one of the best rated shops in AZ) check it out before I moved forward. Thank God I did! Contrary to what I had been told at the dealership this car needed $2500+ worth of work to make it safe for any real driving. Suspension was shot (2 shocks completely blown) steering rack had issues, radiator was almost dead (and didn't even have the right coolant). The list was pretty long of things that needed to be fixed immediately or within a few months. When I brought it back and explained what was found the salesman tried to play things down by saying things like, "it can't be that bad, it still runs" and telling me that my mechanic was just trying to make money of me. They didn't really want to make any reasonable deal considering the dismal shape it was mechanically in. Needless to say i didn't purchase this one (found another in fantastic shape for a similar reasonable price). I noticed they still have it for sale for less than the "lowest possible price" it was offered to me for. I only hope that they have the scruples to disclose all the real issues with this car to the next potential buyer rather saying it is in excellent condition like I was told! I don't think it's a bad shop... Just make sure to have an uninterested third party mechanic do a buyers inspection!

    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hello, We apologize for not having been able to accommodate you in the way of which you had requested. I (Mike; Sales Representative) did my best in order to fulfill your every request of which you had asked of me. Unfortunately though, I could not drop the price as low as you had requested. What we had tried explaining about the mechanic situation is, the car had been taken to a nearby Firestone shop, and we had received a professional quote of approximately $500 worth of work needing to be done on the vehicle of which you were interested in. Again, we apologize for not having been able to meet your standards in the car buying process and hope you find your next car and it turns out to be excellent for you! Thank you for the opportunity to earn your business.


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