EXPO AUTO is the place to be, to buy from, and to do business with. Fully opened disclosure dealership, with available
CarFax History Report, AutoCheck, Kelly Blue Book Values, and full Vehicle Inspection report. We could proudly say that we are the only dealer in town to do an Open Book Business. At Car Expo Auto, we hand select our vehicles after careful review and inspection. Look no further as we specialize in import cars Japanese (Toyota, Honda, Lexus, Acura ....), German (BMW, Audi, Mini, Mercedes Benz and Volkswagen ....) and a selection of specific other manufactures.
"Driven by excellence in superior customer service: CarFax History Report, AutoCheck, Kelly Blue Book Values."
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Either these guys are total amateurs when it comes to car inspection or they are straight up liars. The cars are clean so at least they detail well, but... that's probably the extent of the inspection. The basics were missing, i.e. 2nd key, car manual, tire iron/jack, floor mats, etc. and it supposedly passed an inspection. Upon taking a closer look, it was obvious that repairs were made to car since the radiator support was a different color from everything else, the headlight was not flush and various non OEM parts were present. The carfax is not always reliable and when inspections are said to have been done, they should have caught this and made the customer aware of the repairs. Regardless of if they knew about these problems and swept them under the rug OR if they inspected and really didn't catch these repairs, it's a bad look to sell a vehicle under the impression that it is pristine when it actually is not. The lot is small and it's obvious that they'll try to pinch pennies wherever possible. The customer should not be inconvenienced without getting some benefit and no real benefit was ever received. Looking back at it, I definitely feel like the deal was one sided. In the end, I do not trust these guys anymore and trust is an important factor.
These guys are what you want from a salesman. No B.S. Straight forward and very friendly. They help me get the deal done quickly because I was in a bind.... I'll be buying all my cars from these guys from now on.
Thank you very much! We appreciate your feedback!
We tried many other car dealerships before finding out about Car Expo. Here we were welcomed with professionalism, knowledge, and genuine care by the staff.... Manny and Matt were the ones who helped us and made our car shopping an amazing experience. They did their very best in helping us get the car we wanted, a BMW M3. We enjoyed having business with them and We will recommend this place to all my friends. Car shopping should always be a joyous occasion and they sure made that possible for us. Way to go Car Expo!
I bought a 2017 Tundra from this store. Since I was from out of State I couldn't take the vehicle unless I paid the California sales tax. The used car... manager, Shook, advised me that he would refund the difference in what I would pay in Nevada. The difference was $1485.00. When I called back to get the refund, Shook was busy and Bill stated I was mistaken. Bill was not involved in the negotiations. I will be contacting the local D.A. to file a complaint.
We made it very clear that the sales tax would be paid if you were to purchase the vehicle here and drive it off the lot. We offered to have it shippe...d to the border then you could of paid Nevada sales tax, you declined and understood you would be paying it in California.
I emailed this dealership for info on a suv and they were so quick to reply. Great customer service!! I was very surprised. I am waiting to find the right... car!
Hank and his team were very helpful. They were able to get me from the test drive to the purchase within 35-50 minutes. I got a good rate for the financing,... and a very nice check for my old truck. Overall great experience.
I have to give Matt, Kevin and the team at Car Expo two thumbs up. I really appreciate their honesty, kind and friendly service. This was truly an easy... car buying experience, even with challenging credit. They were able to find a better finance deal than I expected. They showed me total respect and I highly recommend them and believe you won't be disappointed. Great quality of great cars. Shout out to Kevin for an awesome deal!
Bought a 4Runner from these people and apparently they don't inspect anything as I had to replace torn axle boots the week after I bought it . They would... not provide a second key kept saying "as is" and the only concern appears to be money, to hell with the customer. NEVER dealing with them again.
We were looking for a good car at a good price and we found it here, we were abl go come to fair terms and a great payment plan. The finance department... was very helpful.
I found a van meeting my criteria on the cars.com website. I called carexpoauto and spoke with Hank. He was very helpful in answering my questions.... I also spoke with Manny regarding my need to have the van delivered to the Oregon state line. He explained the process. I travelled 500 mi to see and evaluate this listing. It turned out to be completely as advertised. The test drive went well. I met with Su and he explained the purchase process. He completed it in a timely fashion. I was able to complete the purchase process with no fuss the next day. The staff arranged for a flatbed truck to deliver the van just across the border into Oregon. Despite a winter weather warning with heavy snow, the van arrived in excellent condition. I am having to wait for the title since the seller provided a duplicate title instead of the original. I would have preferred to avoid this delay, but that was not possible. I only gave the facility 4 stars since they seem to have an overwhelming number of really nice cars on a lot that is undersized for the volume. My reluctance to purchase a used car from a dealership was completely unfounded. If I can trust them, you can too.