I would highly recommend this establishment for buying a used car. I just purchased a Volvo XC60 and had a minor problem in the first week and they stepped... up big time. The purchase was effortless and easy, they did what they said and stood behind the purchase. Josh is so easy to deal with,no high pressure all about customer service. I will definitely recommend this dealership to anyone buying a used car and I will certainly be back whenever I or my daughter needs a car in the future.
Brad and Josh are ethical guys that stand behind the cars they sell. We recently purchased a 2008 Volvo with 82K miles as a kids car. Obviously a car... with higher miles can be concerning. However, NEAS completed an extremely comprehensive inspection and provided a detailed report. The report showed everything from depth of tire tread to life expectancy of brakes to items that have been replaced and when. One such item was the timing belt. NEAS recommended we have that changed and offered to do the work without any labor charge. They said they wanted to make sure we were not only satisfied but confident that car would survive our kids! We will definitely recommend NEAS to our family and friends should they have a car need.
Got treated like i was special. Every one was friendly. And the purchase of my used vehicle was perfect.
I am truly thankful to have met Brad, Josh and John a few years back. I just purchased my fourth car and must say they have exceeded all expectations.... They are professional, fair but above all, honest. Never pressured. Always respectful. My purchases were all straight-forward with no haggle or hassle. Pricing for service is fair and always fully disclosed. These Owners are men of integrity. If you are searching for a quality car, I highly recommend visiting NE Auto to experience the power of an honest and fair transaction.
I just recently purchased a used Prius from New England Auto Sales and it was probably the most pleasant and painless car buying experience I've ever been... through. We had been to a few other dealers before making a quick stop in to look at a Prius we had seen advertised online. We talked with the owner and he did not give me a feeling like I was being worked over like some of the other places we visited. He was very straight forward. Very helpful with giving me what I was looking for with my trade-in. There was one minor issue getting the car registered but it wasn't the fault of the dealer, it was a miscommunication between my town's tax office and the DMV, which I thought would be a nightmare to resolve, but NEAS made it very quick and easy. I had to call them several times to update them on the status of my trade-in, as it did not run properly and needed to be towed to their lot, and no matter how many times I called, they were always pleasant and helpful on the phone. Best of all, the car we ended up with is in much better condition than the cars we looked at on other lots, yet it was affordable and very low mileage for the model year. I would recommend New England Auto Sales to anyone interested in purchasing a used vehicle. Great service. Great products. Great Prices. What more can you ask for?
As soon as i walked into New England Auto Sales, i was treated with the utmost respect. I came to New England Auto Sales to test Drive a car they had displayed... in the front of their buisness. I had no intention of buying a car. It was only because of the care and attention john provided that i purchased my vehicle that day. I bought a beautiful 2004 Jetta Jli (MK4) and the dealership honored their warranty to the very last day. I will recommend New England Auto sales to everyone and anyone looking for a great car, And exceptional customer service.
I purchased a 2007 Infinity FX35 a while ago and I never had a problems with it. At the time of purchase it came with one set of keys, I asked for a 2nd... set and they said no problem. When I picked up the Infinity it had two sets of keys. They followed thru on there promise. Great sales people. Good Quality. I would recommend this dealership to friends and family.
I was referred to New England Auto sales by a friend. I needed a safe, reliable car for my daughter to drive. What I did not expect from a used car dealer,... was to be treated like family. My daughter is thrilled with her Jetta, it runs and drives like a much newer car. Brad and his group took exceptional care prepping this 06 for my peace of mind. I am very happy and got a lot more car for my money! Thank you , Lori and Deven
I bought a 2003 Saab from New England Auto Sales a little while back and have been nothing but satisfied with my purchase. From the second I walked into... the shop, I felt a sense of comfort- no pressure, no rush, no games. Brad, the owner, and his staff truly listened to what I was looking for and went out of their way to find it. They sold me a quality car that I can feel confident with on long road trips with my family. Since the purchase, I have called with a few questions re: maintenance and they've always taken the time to provide me with thorough answers and assistance as needed. If you're like I was- not knowing where to begin your search for a new car- I suggest you go to New England Auto. Nice guys, nice place, and an adorable dog who will greet you at the door!! :) -Stefanie G.
Brad, I wanted to sincerely thank you for your exceptional customer service you gave my daughter and I on our cars. In particular the 2002 Saab. You were... very fair and accommodating and honestly your approach towards your customers doesn’t go unnoticed. Although we hope to have our vehicles for a while longer, we will not hesitate to purchase from you again. And, any major work that we need done on our vechiles, we will not hesitate to make the 75 mile trip to your place. THANK YOU!