Mike Reichenbach Ford Lincoln

4.6 out of 5 4.6

Reviews

4.6 out of 5 4.6
167 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 14, 2019

    Loved purchasing my second Expedition and my sales associate, Steve Collins. It was such a pleasure purchasing my Expedition with this dealership - every... step of the process was exceptional. I would definitely recommend this dealership!

    4.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing this feedback, Jill! Your recommendation means so much to us and we're so happy to have earned it. Please don't hesitate to reac...h out to us if there's anything more we can do!

  • 5.0 out of 5
    July 4, 2019

    Great experience. Would recommend to family and friends.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • January 31, 2015

    Excellent purchase experience with salesman Steve Collins! He answered all of my questions and gave us a great deal! I would highly recommend Steve to... anyone looking to purchase a new vehicle!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for your business Joey! We hope you enjoy your new vehicle. We wish you many years of save driving! Welcome to the Reichenbach Family!

  • 5.0 out of 5
    June 26, 2019

    Went there looking for a specific vehicle that ended up being sold the day before. The salesman and managers found what I wanted at another dealership... and had it for me within one business day. Everyone was pleasant and professional and the experience was stress free!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 24, 2019

    The visit to the service department was outstanding. Very prompt and staff was very professional.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Thomas, thank you so much for your positive comments about our service department! We are always more than happy to assist you if anything else com...es up. Have a wonderful day!

  • 5.0 out of 5
    May 3, 2019

    competent, professional, experienced, courteous, accommodating and friendly.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Robert, thank you so much for your positive comments about Mike Reichenbach Ford Lincoln! Please let us know if there is ever anything else we can ...do for you! Safe travels!

  • 5.0 out of 5
    April 22, 2019

    A little costly but an excellent repair Good service.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 26, 2019

    They made buying a car a fun experience, something that doesn?t happen very often!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    March 25, 2019

    Had to make 3 trips just to get the oil changed, then it took over 3 hours. No one explained why I had to pay I thought as long as I carried my car back... to the dealership that sold it to me it was free.

    2.0 out of 5
    Customer Service
    3.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Donna, thank you for your feedback. It is our goal that every customer leaves satisfied, so we are disappointed to hear that you did not. Please conta...ct our General Manager, Marcus Johnson, at 843-664-4141 and we will do our best to make this better. We hope to hear from you soon.

  • 3.0 out of 5
    December 30, 2018

    Replaced faulty part with new part which did not solve the problem

    3.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews