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Hatchett Hyundai West

(1,262 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–1:00pm
Sunday Closed Closed
2018 state dealer award
View 7 awards
2018 state dealer award 2017 state dealer award 2015 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (855) 580-8983 (855) 580-8983
Used (866) 300-9342 (866) 300-9342
Service (855) 354-3125 (855) 354-3125

Reviews

(1,262 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hatchett Hyundai West from DealerRater.

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Buying a car on my own.

This is the 4th car I have purchased since I lost my husband. This was the best experience so far. I will recommend your dealership (and my salesman) to friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Buying experience

This is the third new car that I have bought, second Hyundai. This was the best experience I have had buying a car. I would have no hesitation in coming back to this dealership when needing a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

excellent customer service

This is the 3rd vehicle we have purchased from this dealership and the 2nd from Heather Cusick. The customer service at this dealership is outstanding and the Hyundai products are very reliable. We use the service department for maintenance and the customer service in this department is also outstanding. We will continue to use Heather Cusick and this dealership for future purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Easy to work with

Jamie Ortiz was able to answer my questions and followed up after my purchase. He went over features and maintenance and made sure I was comfortable with the entire process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Car buying experience!

I just leased my second Santa Fe. The turn in and re-lease experience went very smooth with no hick ups. John, Craig, Danny, and Chad were awesome! John is a great salesman! Not one time did he pressure me into the buying process. He is very knowledgeable of the Hyundai products and down home. I recommend anyone who is interested in buying a Hyundai to ask for John Olson.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best Car Buying Experience Thus Far

I was in and out in 3-4 hours. All of my questions were answered, all of my needs were met, and my family and I were comfortable while waiting. Not once did we feel pressured, nor did we receive any foul looks or deep sights when we said no to a service. We also had an issue with the rear windshield that they said they would fix; we were contacted in a few days to get it scheduled. Not needing a car for a while, but Schofield is at the top of the list when we are in the market again.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

The best car buying experience we have ever had!

We are so thankful for Craig Keith and everyone else who went above and beyond to help us in our time of need! They know their business and provided exactly what we needed in a timely, professional and direct manner. There were no hassles and no stress...we now have a beautiful car sitting in our driveway! Thank you isn't enough...but, we do offer many thanks and will recommend you to anyone we come across.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Amazing car purchasing experience!!

Eric Smith was the best car salesman we have ever worked with when purchasing a car. He was very helpful and went above and beyond to make sure our experience was great. We had recently had a bad experience with another car dealership. The treatment we received from Eric gave us a renewed view of how pleasant purchasing a car should be. When purchasing another car, we will definitely go back to Eric and Scholfield Hyundai.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great salesman, great Dealership

Dan Erwin was fantastic helping us find a pre-owned car for our son. Very helpful and knowledgeable, and he worked hard to get us the best deal possible. We worked out a great package together for my son on a nice little Ford, with absolutely no pressure or "car salesmen" tactics. The only reason we didn't buy the car from Dan (which I strongly recommended to my son), was because Scholfield did not have a good used "muscle car" in my son's price range at the moment. Since I let my teenage son make the final choice of several cars at different dealerships, he ended up choosing a "cool" muscle car at another dealer in town which will not serve him as well as the more "practical" car at Scholfield, but when it comes to cars and teenage boys, they make their choices from the heart instead of the head. I have another son who may be needing another pre-owned car soon, and if he does, I will take him straight to Dan. Great salesman, and great dealership. I highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

best car buying experience

Our experience with Eric Smith was probably the best we have ever had when looking for and purchasing a car. He was very helpful without being too pushy. He let us take our time deciding what we wanted and answered all of our questions we had about the car. We would definitely recommend him and the Hyundai West dealership as everyone was very nice and helpful and made our car buying experience pleasant.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.