Gentry Motor Company

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(52 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(52 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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1.0

I never heard back from Gentry Auto about the cruze so I...

I never heard back from Gentry Auto about the cruze so I assumed they were not interested in contacting me I m sorry cant give a review if wasnt there sorry

1.0

I never heard back from Gentry Auto about the cruze so I...

I never heard back from Gentry Auto about the cruze so I assumed they were not interested in contacting me I m sorry cant give a review if wasnt there sorry

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.
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5.0

Excellent company to do business with

Drove almost 3 hours to look at a suburban they had on the lot here. I was pleasantly surprised with the price of the vehicle and they gave me top dollar for my trade. Trisha and Rich were both excellent and friendly to work with. I would have no hesitation about buying another vehicle from them. Overall I would say it was the easiest vehicle I ever bought!

5.0

Excellent company to do business with

Drove almost 3 hours to look at a suburban they had on the lot here. I was pleasantly surprised with the price of the vehicle and they gave me top dollar for my trade. Trisha and Rich were both excellent and friendly to work with. I would have no hesitation about buying another vehicle from them. Overall I would say it was the easiest vehicle I ever bought!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the review!! Enjoy the Suburban!

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5.0

All the Stars

I love Gentry's! They are always super nice and friendly. Shout outs to Rich, Katie, all the guys in the service dept. and all the guys in the detailing dept.!

5.0

All the Stars

I love Gentry's! They are always super nice and friendly. Shout outs to Rich, Katie, all the guys in the service dept. and all the guys in the detailing dept.!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Gentry Motor, Macomb, Illinois

* ?? * ?? * ?? * ?? * ?? * Like Family, that?s how I was treated at Gentry Motor Company. It can be difficult when you have to replace your car right now and at Gentry Motors, John and staff melted my fears with personal attention and solutions beyond my scope. They took the time to listen and understand then to resolve my needs, finding just the right fit. Guiding me with insight and tips for a happier more satisfying solution. Besides sales, servicing, financing and detailing, even rentals, John Gentry will expeditiously find you exactly your choice if it isn?t on the spot already. It was very obvious that these folks are excited and motivated by the joy they see when you are matched with your dream and that feels like family to me. Gentry Motor Company, Macomb is a Five Star, Triple AAA family business that makes you a part of their family. * ?? * ?? * ?? * ?? * ?? *

5.0

Gentry Motor, Macomb, Illinois

* ?? * ?? * ?? * ?? * ?? * Like Family, that?s how I was treated at Gentry Motor Company. It can be difficult when you have to replace your car right now and at Gentry Motors, John and staff melted my fears with personal attention and solutions beyond my scope. They took the time to listen and understand then to resolve my needs, finding just the right fit. Guiding me with insight and tips for a happier more satisfying solution. Besides sales, servicing, financing and detailing, even rentals, John Gentry will expeditiously find you exactly your choice if it isn?t on the spot already. It was very obvious that these folks are excited and motivated by the joy they see when you are matched with your dream and that feels like family to me. Gentry Motor Company, Macomb is a Five Star, Triple AAA family business that makes you a part of their family. * ?? * ?? * ?? * ?? * ?? *

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

ATTENTION MACOMB: You won't go wrong at Gentry!

Gentry Motors is one of those throwback companies that hasn't forgotten about the importance of service. Every communication touch point was approached with satisfaction in mind, even when my repair became a PITA because of a 3rd party parts supplier I was using. Never once did they get aggravated or overcharge when they easily could have. And when the part finally arrived, they turned the repair around within an hour of receipt. For all you students looking for an honest, hard-working mechanic to do any repairs or maintenance while at school, I couldn't encourage you enough to give Katie a call at Gentry. They will treat you right!!!

5.0

ATTENTION MACOMB: You won't go wrong at Gentry!

Gentry Motors is one of those throwback companies that hasn't forgotten about the importance of service. Every communication touch point was approached with satisfaction in mind, even when my repair became a PITA because of a 3rd party parts supplier I was using. Never once did they get aggravated or overcharge when they easily could have. And when the part finally arrived, they turned the repair around within an hour of receipt. For all you students looking for an honest, hard-working mechanic to do any repairs or maintenance while at school, I couldn't encourage you enough to give Katie a call at Gentry. They will treat you right!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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5.0

Great people

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5.0

Great people

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Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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5.0

Great people

Great people to do business. No high-pressure sales. The sales staff are very nice and want only the best for you.

5.0

Great people

Great people to do business. No high-pressure sales. The sales staff are very nice and want only the best for you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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5.0

Great people

These people are really good. They truly care about their customers and want the best for them.

5.0

Great people

These people are really good. They truly care about their customers and want the best for them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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5.0

Well worth our drive!

Gentry Motor Company was very friendly and has excellent customer service! We will be back again when we are in the market.

5.0

Well worth our drive!

Gentry Motor Company was very friendly and has excellent customer service! We will be back again when we are in the market.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Their deals will bowl you over!

Because we have done business with them many times before and we like working with Rich!

5.0

Their deals will bowl you over!

Because we have done business with them many times before and we like working with Rich!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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