Spirit Auto Center

2.1 out of 5 2.1

Reviews

2.1 out of 5 2.1
26 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    November 14, 2019

    The cars are priced to high. The car I just got from them and making payments on has ALOT wrong. The check engine light came on after I got it home, the... steering wheel light is on, The doors dont all lock

    4.0 out of 5
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    Not Applicable
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    4.0 out of 5
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    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    July 24, 2019

    Don’t buy here they talk a good srtory but that’s it 7 trips from Bothell for repairs and they still can’t get a window to roll down left it there 2 days... ago and called to see the status, sales man said he’d call right back. That was 45 minutes ago now they don’t answer if there was a place for 0 stars that’s what they all would be

    1.0 out of 5
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    1.0 out of 5
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • June 9, 2015

    Sunset cars has been my go to place for me and my family for a while now. Their location is in a super convenient location right off the freeway, which... makes getting there from my house in fairway really quick. They always manage to take care of business in a timely manner, and the prices are great. Although I've never personally bought a car here, I have family that has and they made the process very easy. Definitely recommend to all.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 8 found this review helpful. Did you?
  • 1.0 out of 5
    May 27, 2019

    I was interested in purchasing a vehicle and checked this outfit out. I wanted to see if they could make it cost effective for me to purchase replacement... vehicle. They were to shop for loans with their banks (a huge red flag I missed) and they submitted it to a reputable bank and it was denied. The value of the vehicle was insufficient to support the financing. They submitted another purchase order in on a different vehicle that I didn't want and offered that to me and said I couldn't keep the first. So, I made arrangements to return it and the owner comes along and says I am stuck with the vehicle because they are going to finance in-house. This means they are trying to stick me for a vehicle which is valued at $8,000. more than it is worth, which is not what I agreed to. I now have to fight them legally because they say they will ruin my credit if I bring it back. Do not trust these guys at all! They will stick it to you and think nothing about doing it. They are unethical and they will lie cheat and steal to get your money.

    1.0 out of 5
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    1.0 out of 5
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    April 5, 2019

    Sold me a lemon and wouldn’t make it right, lied to me about issues wrong with the car. Did nothing to correct mistakes. Tried to pay me to get positive... reviews

    1.0 out of 5
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    1.0 out of 5
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    1.0 out of 5
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    March 2, 2018

    Never was contacted, or no one answered the phone when I called. I won't be buying a vehicle from them if they dont have the time to talk to a client

    1.0 out of 5
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    1.0 out of 5
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    1.0 out of 5
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    October 17, 2017

    I go to school in Renton and work in Tacoma. So time was tight for my purchase. I saw the Subaru that I wanted on Cars.com and saw it while passing on... the way to school. Cash in hand I used the messenger service on cars, but got no reply. Also left voice message, also without response. Sadly, forced to buy elsewhere.

    1.0 out of 5
    Customer Service
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    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 3 found this review helpful. Did you?
  • 1.0 out of 5
    October 17, 2017

    I see this dealership on the way to school, but have zero time to stop between classes in Renton and work in Tacoma, so, spotting the car I wanted on Cars.com,... sent 3 emails. Cash in hand, no reply. Consequently, I had to purchase elsewhere.

    1.0 out of 5
    Customer Service
    Not Applicable
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    Not Applicable
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    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    February 20, 2017

    Every time I leave this truck with them I get it back in worse condition. The warranty work is ridiculous . I'm missing int. Plastics that they can't find... , I end up repairing everything myself, and fixing what they mess up. Currently I had a bad cat conv and they had it for a week and not fixed and now if I turn on high beams everything dies including the truck. My check engine has been on since I bought the truck and abs as well. They fix nothing at all. Supposed to have rental car during these " fixes" but never happens. These guys are shady as can be . Do not buy here!!!!!!!

    1.0 out of 5
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    1.0 out of 5
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    7 people out of 8 found this review helpful. Did you?
  • 1.0 out of 5
    August 19, 2016

    IF I COULD GIVE THIS PLACE NO STARS, I WOULD. I was helped by both Justin and Fred Gregg to buy my FIRST car. When buying the car, Justin, and Fredd... both agreed, ALONG WITH THE OWNER, that I had 48 hours to have the car checked by a mechanic and if there was a problem with the car, that would cost more then $500, I could bring the car back and get my down payment back. I got the car checked and there was repairs that needed to be done that cost OVER $2,000. They told me the car was in perfect shape... Well, I brought the car back, IN TIME(within the 48 hours), and they (Fred, the owner) ended up refusing to give me my money back and to take the car. Justin wasn't at the dealership but Fredd was and said, "maybe Justin said that, but I didn't". I wasn't given my down payment back that day. The loan wasn't even finalized yet!!! NOT FINALIZED. Need I remind you, it STILL isn't finalized. My mom (needless to say, I'm 18) called the police so they could document that we left the car at the dealership, with the keys. I have it on video. Spirit auto center of Renton is not professional, not reliable, and it's not good service at all. I got copy's of the contracts, papers, everything. Let's see how this all goes... Will keep everyone posted.

    1.0 out of 5
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    1.0 out of 5
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    14 people out of 14 found this review helpful. Did you?
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